HospiceScout

HOSPICE OF GREATER CLEVELAND

Non-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
14900 PRIVATE DRIVE
CLEVELAND, OH 44112
Ownership Type
Non-Profit
Medicare Certified Since
May 23, 2013

Are you this hospice's administrator? Update your information

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HOSPICE OF GREATER CLEVELAND
RoleStaff Count
Registered Nurses (RN)2
Volunteers3

4

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HOSPICE OF GREATER CLEVELAND reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HOSPICE OF GREATER CLEVELAND compares to hospices nationwide.

9 minutes

of nurse care per routine home care day, on average

That is the 16th percentile among hospices nationally. The national median is about 12 minutes.

16

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day9 min

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.4%

    Ranks better than about 31% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life96.4%

    Ranks better than about 74% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits67.9%

    Ranks better than about 29% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care15.4%

    Ranks better than about 8% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months46.2%

    Ranks better than about 25% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$22,662 · 73rd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 58.5% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life58.5%
  • All care steps completed98.4%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia28%
  • Heart and circulatory disease20%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice of Greater Cleveland

Hospice of Greater Cleveland serves families across the Cleveland area from their office on Private Drive. They offer end-of-life care focused on comfort and dignity for patients facing a terminal illness. Their team works to support both the patient and their loved ones during a very difficult time. Choosing the right hospice is a major decision, so knowing who is available in your neighborhood matters. This provider has been serving the Cuyahoga County community for over a decade. They aim to help patients manage symptoms while spending meaningful time at home or in a care facility. It is about making sure every day counts. Having professional support nearby can bring a lot of peace to a family. When you need help, their team is ready to step in and provide guidance. They focus on the physical, emotional, and spiritual needs of those they serve in the Cleveland area.

About HOSPICE OF GREATER CLEVELAND

Hospice of Greater Cleveland operates as a non-profit organization. This is a key detail for many families. Non-profits often put all their extra money back into patient care and community programs. They have been Medicare certified since May 23, 2013. That means they meet strict federal standards for safety and quality. Medicare certification is the gold standard for hospice care in the United States. It shows they follow the rules that keep patients safe. You should feel good knowing they have been in the community for a long time. They have proven they can handle the needs of local families over many years. When you meet with them, ask how their non-profit status shapes the care they provide. You might find they have unique resources or volunteer programs that other providers lack. It is a smart question to ask during your first meeting.

Quality Performance

Hospice of Greater Cleveland holds a 4 out of 5-star rating from Medicare. This includes a 4-star rating for their quality of care. These scores come from the Hospice Care Index, which measures how well a provider manages patient needs. A 4-star rating shows they are performing well above the average in many areas.

Understanding Hospice Care in CLEVELAND

Cleveland has many options for hospice care, but not all providers are the same. Some are smaller, local teams, while others are part of larger national groups. The goal is always the same: comfort. Hospice care is not about giving up. It is about getting the right help to live as well as possible for as long as possible. The thing is, most people wait too long to call for help. You can start hospice care as soon as a doctor says a patient has six months or less to live. This allows the team to build a real bond with your family. They help with pain, anxiety, and even help with chores or errands. You do not have to walk this path alone. There is a whole team ready to support you. Ask your doctor for a referral and start the conversation early to get the most help.

What to Ask When Choosing a Hospice Provider

Talking to a hospice provider can feel scary. But you are the boss. You have the right to ask hard questions before you sign anything. Start by asking how quickly they can get a nurse to your home in an emergency. You also want to know how they handle pain management on nights and weekends. Ask them, "How does your team keep me updated on my loved one's condition?" It is also smart to ask about their volunteer program. Volunteers can offer extra companionship that nurses cannot provide. Finally, ask if they have experience with your loved one's specific illness. Some hospices are better at handling complex cases than others. Do not feel rushed to pick the first one you find. Take your time. Ask these questions and listen to your gut feeling. A good provider will be happy to answer everything you need to know.

Keep Your Family Stories Alive

Your family history is a treasure. We help you save memories and stories so they last forever for your children and grandchildren to enjoy.

Preserve Your Stories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.