HEARTLAND HOSPICE (CINCINNATI)
Provider Information
- Address
- 3960 RED BANK ROAD, SUITE 140
CINCINNATI, OH 45227 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 6, 1992
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 11 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 1 |
30
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEARTLAND HOSPICE (CINCINNATI) reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2016.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEARTLAND HOSPICE (CINCINNATI) compares to hospices nationwide.
12.9 minutes
of nurse care per routine home care day, on average
That is the 57th percentile among hospices nationally. The national median is about 12 minutes.
77
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.9 min
Ranks better than about 57% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.3%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.8%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits59.3%
Ranks better than about 41% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care2.7%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months40.7%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care14.2%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$25,397 · 83rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 64.6% of patients or more. Most hospices score above 90 percent.
- Pain screening99.0%
- Pain assessment96.2%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed97.1%
- Bowel care for patients on opioids90%
- Visits in the last days of life64.6%
- All care steps completed94.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer15%
- Dementia33%
- Heart and circulatory disease16%
- Lung and respiratory disease9%
- Stroke13%
- Other conditions17%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Heartland Hospice in Cincinnati
Heartland Hospice serves the Cincinnati area from their office on Red Bank Road. This freestanding hospice provider offers care for patients who need comfort and support. They have been certified by Medicare since 1992. The agency holds accreditation from CHAP. This means they meet high standards for safety and service. It is a for-profit organization. Families often choose them because of their long history in the Hamilton County region. Their team works to provide care that helps people stay comfortable in their own homes. Choosing a provider is a major step. Having a history of service since 1992 offers a clear record for families to review. They focus on meeting the needs of those facing a serious illness.
About Heartland Hospice (Cincinnati)
Heartland Hospice operates as a for-profit provider in Cincinnati. Being Medicare certified for over three decades shows they have long experience with federal guidelines. Their CHAP accreditation is important for your peace of mind. CHAP is a group that reviews health agencies to ensure they follow strict rules for patient care. They check how the agency manages medicine and staff training. This agency has a team of 30 employees. This includes 11 registered nurses and one licensed practical nurse. They also have one volunteer on staff. Having more nurses than other staff roles is common for hospice teams. It allows for a strong focus on clinical needs. You should look at their official quality scores to see how they perform. These scores are based on how they treat pain and listen to patient needs. It helps you understand their daily work.
Quality Performance
What Is Hospice Care Like in Cincinnati?
Hospice care in Cincinnati focuses on comfort for the patient and support for the family. Most care happens where the patient lives. This could be a private home or a care facility. Teams usually include a doctor, nurses, social workers, and aides. In this office, the team includes 11 registered nurses. That is a large part of their staff. Nurses manage pain and symptoms. Social workers help with emotional needs and planning. Aides assist with daily tasks like bathing or dressing. You will find that hospice teams visit on a regular schedule. They are also on call for emergencies during the night or weekends. The goal is to keep the patient calm and pain-free. It is about quality of life. The team stays in close contact with the family to explain every change in the care plan.
What to Ask When Choosing a Hospice Provider
Picking the right hospice team is a big decision. You should feel comfortable asking questions before you sign any papers. Start by asking how quickly a nurse can get to your home if an emergency happens. Ask how they handle pain management at night or on weekends. It is also good to ask how they support family members who are grieving. You might want to know how many patients each nurse sees in a day. A smaller caseload often means more time for your loved one. Ask about their volunteer program and how those volunteers help families. Do not be afraid to ask for details about their recent quality scores. Good agencies will explain their results openly. They should want you to feel confident in the care they provide. Take your time with these talks.
Keep Your Family Stories Alive
Your family history is a gift that should be saved for the future. We offer tools to help you record memories and preserve your loved one's unique voice.
Start Preserving MemoriesOther Hospice Providers Nearby
VIAQUEST HOSPICE, LLC
VITAS HEALTHCARE CORPORATION OF OHIO
CROSSROADS HOSPICE OF CINCINNATI, LLC
HOSPICE OF CINCINNATI, INC
NORTHSTAR HOME HOSPICE LLC
AVALON HOSPICE
Helpful Guides for Families
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
What Nearly 17,000 Hospice Inspection Reports Reveal
CMS released 16,894 hospice inspection reports from late 2021 to early 2026. See what surveyors cited most, what serious findings mean, and how to use them.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.