HEARTLAND HOSPICE (CINCINNATI)
Provider Information
- Address
- 3960 RED BANK ROAD, SUITE 140
CINCINNATI, OH 45227 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 6, 1992
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 11 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 1 |
30
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEARTLAND HOSPICE (CINCINNATI) reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2016.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEARTLAND HOSPICE (CINCINNATI) compares to hospices nationwide.
12.9 minutes
of nurse care per routine home care day, on average
That is the 57th percentile among hospices nationally. The national median is about 12 minutes.
77
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.9 min
Ranks better than about 57% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.3%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.8%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits59.3%
Ranks better than about 41% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care2.7%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months40.7%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care14.2%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$25,397 · 83rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 64.6% of patients or more. Most hospices score above 90 percent.
- Pain screening99.1%
- Pain assessment98%
- Breathing difficulty screening100%
- Breathing difficulty treatment97%
- Treatment preferences discussed100%
- Beliefs and values discussed98.3%
- Bowel care for patients on opioids95.2%
- Visits in the last days of life64.6%
- All care steps completed95.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer15%
- Dementia33%
- Heart and circulatory disease16%
- Lung and respiratory disease9%
- Stroke13%
- Other conditions17%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Care in Cincinnati
Heartland Hospice serves families across the Cincinnati, Ohio area from their office on Red Bank Road. They provide specialized end-of-life care focused on comfort and dignity for patients facing a life-limiting illness. Choosing a hospice provider is a deeply personal decision for every family. Having a local team in Hamilton County can provide peace of mind during a difficult season. This provider has been serving the community since 1992. That is over thirty years of experience helping patients in the region. The team focuses on managing pain and supporting the emotional needs of those they serve. They aim to make every day count for the people in their care. It is about more than just medicine. It is about living well until the very end. The staff works closely with families to build a care plan that fits their unique goals and values.
About HEARTLAND HOSPICE (CINCINNATI)
Heartland Hospice operates as a for-profit provider. They have held Medicare certification since October 1992. Being Medicare-certified means they meet federal standards for quality and care. Here is the thing — not every hospice is the same. For-profit status just means they are a business, but they must follow strict government rules to stay certified. Families should know that this location in Cincinnati is part of a larger network. They bring resources to the table that smaller, independent groups might lack. Their long history in the industry shows they understand the regulations well. When you meet with them, ask how they handle after-hours calls. That is a big deal when a crisis happens at midnight. You want a team that responds fast. Their office on Red Bank Road acts as the hub for their local operations. They coordinate nurses, aides, and volunteers from this central spot to reach patients across the county.
Quality of Care Insight
Understanding Hospice Care in CINCINNATI
Hospice care is a special type of support for people with a terminal illness. In Cincinnati, families have several options to choose from. But finding the right fit takes a little homework. Most care happens right in your own home. Sometimes, it takes place in a nursing home or an assisted living facility. The goal is always the same. They want to keep the patient comfortable and pain-free. The team usually includes a doctor, a nurse, a social worker, and a chaplain. Each person plays a specific role in supporting the patient and the family. What most people do not realize is that hospice is not just for the final days. It is often best when it starts months early. Early care helps the family build a strong relationship with the staff. It also helps the patient get the most out of their remaining time. You should not wait until a crisis hits to start the conversation.
What to Ask When Choosing a Hospice Provider
You have the right to interview providers before you sign anything. Start by asking how quickly a nurse can get to your home if an emergency happens. That is the most important question for safety. Next, ask how they handle pain medication and if they have a pharmacist on their team. You also need to know how they support family caregivers. Ask what kind of respite care they offer if you need a break. It is okay to ask about their staff turnover, too. A team that stays together often provides better, more consistent care. Finally, ask for a list of local nursing homes they partner with. This helps if you ever need to move your loved one to a facility. Take notes during these talks. You want to feel confident in the team you choose. Trust your gut feeling after the conversation. The right team will be patient and kind with your questions.
Preserve Your Family Stories
This time is difficult, but it is also a chance to capture the memories and wisdom of your loved one. Documenting their life story can be a beautiful gift for your family to cherish for generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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VITAS HEALTHCARE CORPORATION OF OHIO
CROSSROADS HOSPICE OF CINCINNATI, LLC
HOSPICE OF CINCINNATI, INC
NORTHSTAR HOME HOSPICE LLC
AVALON HOSPICE
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