CROSSROADS HOSPICE OF CINCINNATI, LLC
Provider Information
- Address
- 4380 GLENDALE MILFORD ROAD
CINCINNATI, OH 45242 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 21, 2003
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 30 |
| Licensed Practical Nurses (LPN) | 5 |
| Physicians | 3 |
| Volunteers | 57 |
93
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CROSSROADS HOSPICE OF CINCINNATI, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CROSSROADS HOSPICE OF CINCINNATI, LLC compares to hospices nationwide.
14.5 minutes
of nurse care per routine home care day, on average
That is the 72nd percentile among hospices nationally. The national median is about 12 minutes.
116
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.5 min
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11.7%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.7%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits74.1%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.3%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months36.7%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care5.5%
Ranks better than about 59% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)79th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,093 · 45th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 80.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life80.5%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer26%
- Dementia21%
- Heart and circulatory disease19%
- Lung and respiratory disease10%
- Stroke9%
- Other conditions16%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care at Crossroads Hospice
Crossroads Hospice of Cincinnati, LLC provides end-of-life care for families in Hamilton County. They are based at 4380 Glendale Milford Road in Cincinnati, Ohio. This team focuses on comfort and quality of life for patients. They offer medical, emotional, and spiritual support during a difficult time. Getting the right care team nearby makes a big difference for your peace of mind. Crossroads has served the area since 2003, showing a long commitment to local families. They work to manage pain and help patients stay comfortable in their own homes. Choosing a provider is a deeply personal step. You want a team that listens to your needs and acts with kindness. That is the core goal of their hospice program. They aim to support both the patient and the people who love them most. It is about making every moment count when time feels short.
About CROSSROADS HOSPICE OF CINCINNATI, LLC
This provider operates as a for-profit organization. They have been Medicare certified since August 21, 2003. That is over two decades of helping people in the Cincinnati area. What does for-profit mean for you? It simply describes their business model, not the quality of care they provide. The most important thing is how they treat your family every single day. They must meet strict federal rules to keep their Medicare certification. These rules ensure they provide safe and effective care. You should feel free to ask them about their specific experience with your loved one's health needs. They have a duty to explain how they handle pain and symptom management. Good hospice providers are always happy to answer these questions clearly. And remember, you are the boss of your care plan. You have the right to choose the team that feels like the best fit.
Quality Performance Snapshot
Understanding Hospice Care in CINCINNATI
Hospice is a special type of care for people facing a terminal illness. It is not about giving up. It is about choosing to focus on comfort instead of a cure. In Cincinnati, you have several choices for hospice providers. The thing is, all hospice agencies must follow the same Medicare rules. This ensures a baseline of care for everyone. But each agency has a different personality and way of working. Some are large and cover many counties. Others are smaller and have a tighter local focus. You might find that some teams are better at quick response times. Others might have more experience with specific conditions like heart disease or dementia. Take your time to look at the differences. You want a team that matches your family's values and needs. Do not be afraid to interview more than one provider before you decide. It is your right to choose.
What to Ask When Choosing a Hospice Provider
Choosing a team can feel heavy. Here are a few questions to help you get clear answers. First, ask how quickly they can start care once you call. Speed matters when a patient is in pain. Second, ask how they handle after-hours calls. You need to know who will answer the phone at 2:00 AM. It is a big deal to have someone available at all times. Third, ask how they support the family after a loss. Grief support is a key part of hospice care. Finally, ask if they have experience with your loved one’s specific health needs. A good provider will be honest about what they can do. If they dodge your questions, that is a red flag. Trust your gut feeling when you talk to them. You are looking for a partner who treats your family with true respect.
Preserve Your Family's Unique Story
The stories and memories you share today are a gift for the future. We offer tools to help you record and save these moments for your loved ones to cherish forever.
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