VIAQUEST HOSPICE, LLC
Provider Information
- Address
- 10296 SPRINGFIELD PIKE, SUITE 550
CINCINNATI, OH 45215 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 5, 2012
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Volunteers | 13 |
6
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what VIAQUEST HOSPICE, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2012.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how VIAQUEST HOSPICE, LLC compares to hospices nationwide.
20.6 minutes
of nurse care per routine home care day, on average
That is the 96th percentile among hospices nationally. The national median is about 12 minutes.
20
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day20.6 min
Ranks better than about 96% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11.6%
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life98.5%
Ranks better than about 89% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits3.2%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.3%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months16.7%
Ranks better than about 91% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care8.3%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,913 · 55th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 72.4% of patients or more. Most hospices score above 90 percent.
- Pain screening91.8%
- Pain assessment100%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life72.4%
- All care steps completed91.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer16%
- Dementia24%
- Heart and circulatory disease20%
- Other conditions24%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Overview of VIAQUEST HOSPICE, LLC
VIAQUEST HOSPICE, LLC serves families throughout the Cincinnati area from their office on Springfield Pike. This provider offers end-of-life care for people in Hamilton County and the surrounding region. They hold accreditation from CHAP. This means an outside group checked their work to see if it meets national standards. They have been providing Medicare-certified hospice care since March of 2012. Families often choose them when they need a team that follows clear, proven rules for patient care. It is a local option for those seeking support during a difficult season. The team is ready to help you understand your choices today.
About VIAQUEST HOSPICE, LLC
This provider operates as a for-profit hospice. They have been a certified Medicare provider for over a decade. The organization earned accreditation from CHAP, which stands for the Community Health Accreditation Partner. This group reviews health providers to make sure they follow high safety and quality standards. Most families find comfort in knowing a third party reviewed the agency. Accreditation shows that the staff works hard to meet strict goals set by health experts. They function as a freestanding hospice. This means they are not part of a hospital system. The agency employs 6 people total. This includes 4 registered nurses who handle clinical needs. They also have 13 volunteers who provide extra support. That is a significant number of volunteers for a small team. It shows they value community help.
Quality Performance
What Is Hospice Care Like in CINCINNATI?
Hospice care in Cincinnati focuses on comfort for people with a terminal illness. The goal is to manage pain and improve quality of life. Teams usually include doctors, nurses, and aides who visit your home. You will find that most local providers focus on keeping patients in their own beds. This helps families stay together in a familiar space. At VIAQUEST HOSPICE, LLC, the clinical work is led by 4 registered nurses. They coordinate with the family to ensure medications and equipment are ready. The 13 volunteers are also a key part of their local service. They can offer companionship or help with small daily tasks. This mix of clinical skill and volunteer support is common in the Hamilton County area. Ask how the team plans to visit your specific neighborhood. Good communication makes all the difference.
What to Ask When Choosing a Hospice Provider
Picking a hospice team is a big decision. You should feel comfortable with the people entering your home. Start by asking how quickly a nurse can arrive if a sudden problem happens at night. You should also ask about the specific training of the staff members who will visit most often. It is wise to ask how they handle pain management and if they provide 24-hour phone support. Ask if they have experience with your loved one's specific health condition. Finally, ask for a list of the services they provide at home versus what might require a trip to a hospital. Getting clear answers helps you feel more prepared. Do not be afraid to ask these questions to several providers. You need the right fit for your family.
Preserve Your Family Stories
Your family has a unique history that deserves to be remembered. Learn how to record and save these memories for future generations to cherish.
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