NATIONAL CHURCH RESIDENCES HOME AND COMMUNITY SERV
Provider Information
- Address
- 807 WESTERN AVENUE
CHILLICOTHE, OH 45601 - Ownership Type
- Non-Profit
- Medicare Certified Since
- March 29, 2006
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 12 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 0 |
27
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what NATIONAL CHURCH RESIDENCES HOME AND COMMUNITY SERV reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how NATIONAL CHURCH RESIDENCES HOME AND COMMUNITY SERV compares to hospices nationwide.
14.4 minutes
of nurse care per routine home care day, on average
That is the 71st percentile among hospices nationally. The national median is about 12 minutes.
126
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.4 min
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.9%
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.2%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits47.2%
Ranks better than about 57% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care4.7%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months56.8%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care12.1%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.6%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$19,620 · 59th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 82.7% of patients or more. Most hospices score above 90 percent.
- Pain screening86.7%
- Pain assessment100%
- Breathing difficulty screening98.5%
- Breathing difficulty treatment95.5%
- Treatment preferences discussed100%
- Beliefs and values discussed99.4%
- Bowel care for patients on opioids94.4%
- Visits in the last days of life82.7%
- All care steps completed83.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer20%
- Dementia29%
- Heart and circulatory disease16%
- Lung and respiratory disease11%
- Stroke8%
- Other conditions20%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care in Chillicothe
National Church Residences Home and Community Serv provides end-of-life care to families throughout Chillicothe, Ohio. They offer comfort-focused support for patients facing life-limiting illnesses. Their team works to manage pain and improve quality of life during a very difficult time. The goal is to allow patients to spend their final days in the comfort of their own homes. This provider serves the Ross County area with a focus on dignity and personal care. Hospice is not just about medical needs. It is about supporting the heart and soul of the family too. They provide a steady hand when things feel overwhelming. That is the true value of their service in this community.
About National Church Residences Home and Community Serv
This provider operates as a non-profit organization. They have been Medicare certified since March 29, 2006. That long history shows a deep commitment to serving the public interest. Being non-profit often means that any extra funds go right back into patient care. That is a big deal for families looking for reliable support. You can find them at 807 Western Avenue in Chillicothe. If you need to reach them, their phone number is (614) 457-6950. Families should know that they meet strict federal standards set by Medicare. These standards cover everything from staff training to how they handle patient records. Choosing a provider with a long track record can bring real peace of mind. It shows they know how to handle complex care needs over many years.
High Quality Standards
Understanding Hospice Care in Chillicothe
Finding the right care in Ross County can feel like a heavy task. But you have options. Hospice is a specialized type of care designed for those with a life expectancy of six months or less. The thing is, many families wait too long to call. Starting care sooner can actually help manage symptoms like pain and anxiety much better. This allows the patient to engage with their loved ones for longer periods. Most care happens right where the patient lives. This could be a house, an apartment, or even a nursing facility. The team usually includes nurses, aides, social workers, and chaplains. They all work together to wrap the family in a blanket of support. You do not have to walk this path alone. There are professionals ready to help you through every step of the journey.
What to Ask When Choosing a Hospice Provider
Picking a hospice team is a personal choice. You want to feel good about who enters your home. Here are a few questions to ask during your first meeting. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know that help is available 24/7. Second, ask how they handle pain management and comfort. You want a team that listens to your specific needs. Third, ask how they support family members who are grieving. Emotional support is just as vital as medical help. Finally, ask what the daily routine looks like for the patient. Will you see the same staff members often? Building a relationship with the care team makes a world of difference for everyone involved.
Keep Your Family Stories Alive
Your loved one has a lifetime of wisdom and memories worth keeping. Capture their voice and their stories to create a lasting gift for future generations.
Preserve Your HistoryOther Hospice Providers Nearby
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Helpful Guides for Families
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Hospice vs Palliative Care: Understanding the Difference
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Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.