NATIONAL CHURCH RESIDENCES HOME AND COMMUNITY SERV
Provider Information
- Address
- 807 WESTERN AVENUE
CHILLICOTHE, OH 45601 - Ownership Type
- Non-Profit
- Medicare Certified Since
- March 29, 2006
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 12 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 0 |
27
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what NATIONAL CHURCH RESIDENCES HOME AND COMMUNITY SERV reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how NATIONAL CHURCH RESIDENCES HOME AND COMMUNITY SERV compares to hospices nationwide.
14.4 minutes
of nurse care per routine home care day, on average
That is the 71st percentile among hospices nationally. The national median is about 12 minutes.
126
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.4 min
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.9%
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.2%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits47.2%
Ranks better than about 57% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care4.7%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months56.8%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care12.1%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.6%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$19,620 · 59th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 81.4% of patients or more. Most hospices score above 90 percent.
- Pain screening85.4%
- Pain assessment100%
- Breathing difficulty screening98.3%
- Breathing difficulty treatment94.1%
- Treatment preferences discussed100%
- Beliefs and values discussed99.4%
- Bowel care for patients on opioids95.5%
- Visits in the last days of life82.7%
- All care steps completed81.4%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer20%
- Dementia29%
- Heart and circulatory disease16%
- Lung and respiratory disease11%
- Stroke8%
- Other conditions20%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
National Church Residences Home and Community Serv
National Church Residences Home and Community Serv provides hospice services to families in Chillicothe, Ohio. This non-profit agency has served the local area since 2006. They offer skilled care to patients who need support during the final stages of life. Families often look for providers with a long history of service. This agency meets that need with nearly two decades of experience in the community. Their team works to provide comfort and help during a very difficult time for loved ones. You can reach their office on Western Avenue to learn more about how they can assist your family.
About National Church Residences Home and Community Serv
This provider operates as a non-profit organization. Non-profit agencies often reinvest their earnings directly back into patient care and staff training. They earned their Medicare certification in early 2006. This means they have met federal standards for hospice care for many years. The team includes 12 registered nurses and one licensed practical nurse. This staffing mix allows them to provide clinical support for their patients. Having a strong nursing presence is a key part of how they manage pain and symptoms. Most people do not know that hospice agencies must pass regular reviews to keep their status. This agency holds strong marks for their quality of care. They also receive positive feedback from families on patient satisfaction surveys. These results show how they perform compared to other agencies across the country.
Quality Summary
What Is Hospice Care Like in Chillicothe?
Hospice care in Ross County focuses on keeping patients comfortable in their own homes. The team visits you where you live to provide care and support. In this specific agency, the staff includes 12 registered nurses and one licensed practical nurse. These nurses lead the care plan to ensure symptoms stay managed. They do not have physicians on staff, so your own doctor will likely remain part of your care team. The goal is to keep the patient at home rather than in a hospital. This approach brings peace to many families who want to stay together. It allows for more time to talk and share stories in a familiar place. The nurses are there to help with medication and physical needs. They also teach family members how to provide support between visits. This makes the whole process easier for everyone involved.
What to Ask When Choosing a Hospice Provider
Selecting a hospice provider is a serious step for any family. You should ask how quickly a nurse can get to your home if an emergency happens at night. Ask how they help with pain management throughout the day. It is also good to ask about the support they provide for family members after a loss. Another question is how often the nurse will visit your home each week. You want to know who you should call if you have questions on a weekend. These answers will help you understand how the team supports you. Clear communication makes a big difference in the quality of care. Take your time to get the answers you need before you decide on a partner for care.
Keep Your Family Stories Alive
Recording your memories can bring comfort to your family during this time. We offer tools to help you save these precious stories for future generations.
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Helpful Guides for Families
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Understanding Medicare Hospice Benefits: A Family Guide
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10 Essential Hospice Questions for Evaluating Providers
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Some stories are worth writing down
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