O'NEILL HEALTHCARE - HOSPICE
Provider Information
- Address
- 605 BRADLEY ROAD
BAY VILLAGE, OH 44140 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 26, 2012
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
8
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what O'NEILL HEALTHCARE - HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2012.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how O'NEILL HEALTHCARE - HOSPICE compares to hospices nationwide.
12.4 minutes
of nurse care per routine home care day, on average
That is the 52nd percentile among hospices nationally. The national median is about 12 minutes.
58
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.4 min
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends3.8%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life79.7%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits65.5%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.3%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months33.3%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care2.8%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,615 · 21st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 36.4% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment96.8%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed99.5%
- Beliefs and values discussed99.1%
- Bowel care for patients on opioids100%
- Visits in the last days of life36.4%
- All care steps completed98.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer10%
- Dementia46%
- Heart and circulatory disease7%
- Lung and respiratory disease11%
- Stroke8%
- Other conditions17%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About O'NEILL HEALTHCARE - HOSPICE
O'NEILL HEALTHCARE - HOSPICE provides end of life support to patients in Bay Village, Ohio. This freestanding hospice provider has served the Cuyahoga County area since 2012. They operate as a for-profit organization. The team maintains accreditation through the Accreditation Commission for Health Care, also known as ACHC. This status shows they meet specific national standards for hospice care. Getting this certification is a rigorous process for any agency. It confirms they follow strict rules for patient safety and service quality. Their team includes two registered nurses and one licensed practical nurse. These professionals work together to manage symptoms and provide comfort to those in their care. Families can reach their office at (440) 328-8141 to discuss their specific service options for loved ones in the local area.
Agency Quality and Oversight
This provider holds a solid track record for clinical performance. Federal data shows they earn high marks for their quality of care. These measurements look at how well the agency manages pain and breathing issues for their patients. But, the provider faces challenges regarding feedback from families. Recent surveys show patient satisfaction scores are currently below average. This gap highlights the difference between clinical tasks and the personal side of care. The agency remains Medicare certified, which means they must meet federal health and safety rules. ACHC accreditation acts as an extra layer of oversight to monitor their daily operations. Families should look at both the clinical success and the survey feedback when choosing a partner. It is a good idea to speak with their staff directly to ask how they address these survey results. Open communication helps clarify what your family can expect during the hospice process.
Quality Summary
What Is Hospice Care Like in BAY VILLAGE?
Hospice care in Bay Village focuses on comfort when a cure is no longer the goal. The team visits patients wherever they live, whether that is a private home or a care facility. They provide medical support to keep the patient calm and pain free. Most agencies in this region use a small, dedicated team to keep care consistent. At this specific agency, the staff includes eight total employees, featuring registered nurses and a licensed practical nurse. They coordinate with family members to ensure everyone understands the plan of care. And, they often help with emotional and spiritual needs as well. The goal is to improve quality of life for the patient every single day. You should expect regular visits to monitor symptoms and adjust medications as the situation changes. It is a team effort meant to support the entire family through a very difficult time.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice agency is a big decision for your family. Start by asking how quickly they can respond to an urgent call at night or on the weekend. You should also ask how they handle pain management and if they have a doctor on call. It is helpful to understand how often a nurse will visit your home each week. Ask them to explain their process for updating family members on any changes in the condition of the patient. You might also want to know how they support caregivers who are feeling tired or overwhelmed. Do not be afraid to ask about their experience with specific health conditions. A good provider will answer these questions clearly and with kindness. Getting these details upfront makes the transition much smoother for everyone involved. Take your time to get the answers you need to feel comfortable with your choice.
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Helpful Guides for Families
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Understanding Hospice Levels of Care: A Family Guide
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Hospice vs Palliative Care: Understanding the Difference
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Some stories are worth writing down
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