LIBERTY HOME CARE AND HOSPICE
Provider Information
- Address
- 420 EASTWOOD ROAD ,SUITE 102
WILMINGTON, NC 28403 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 29, 1994
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 51 |
| Licensed Practical Nurses (LPN) | 12 |
| Physicians | 1 |
167
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what LIBERTY HOME CARE AND HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
- Medical supplies and equipment
- Brought in through an outside supplier
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how LIBERTY HOME CARE AND HOSPICE compares to hospices nationwide.
11.3 minutes
of nurse care per routine home care day, on average
That is the 39th percentile among hospices nationally. The national median is about 12 minutes.
425
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.3 min
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.5%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life89.4%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits64.6%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months27.3%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care7%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,208 · 46th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 54.7% of patients or more. Most hospices score above 90 percent.
- Pain screening99.9%
- Pain assessment98.6%
- Breathing difficulty screening99.9%
- Breathing difficulty treatment97.6%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids98.9%
- Visits in the last days of life54.7%
- All care steps completed97.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer22%
- Dementia29%
- Heart and circulatory disease19%
- Lung and respiratory disease9%
- Stroke7%
- Other conditions19%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Wilmington
Liberty Home Care and Hospice serves families throughout Wilmington, North Carolina. They provide end-of-life care focused on comfort, dignity, and support. Their team works right out of their Eastwood Road office to bring care to your home. Choosing hospice is a brave step for any family. That is why having a local team nearby matters so much. They understand the unique needs of the New Hanover community. Whether it is managing pain or offering emotional support, their goal is to help your loved one live well. You are not alone in this journey. Help is just a phone call away at (910) 251-8111.
About Liberty Home Care and Hospice
This provider has been Medicare certified since March 1994. That is over thirty years of serving the public. They operate as a for-profit organization. Some families wonder if ownership type changes the quality of care. Here is the thing—the best way to judge a provider is by looking at their actual performance data. Liberty has a long history of meeting federal standards. They have been part of the Wilmington healthcare landscape for a very long time. When you meet with them, ask about their specific experience with your loved one's needs. They should be open and honest about what they can do. It is your right to ask questions. You want a partner who listens and respects your family's wishes every single day.
Understanding Hospice Care in Wilmington
Hospice is about living each day to the fullest. It is not about giving up. Instead, it is about shifting the focus from curing a disease to treating the person. In Wilmington, many families find peace by using these services in their own homes. You get a team of nurses, aides, and social workers. They come to you. You do not have to drive to a clinic or stay in a hospital. The team manages symptoms so you can focus on being a family member rather than a caregiver. That is a big deal when you are tired and stressed. Hospice care is a benefit covered by Medicare for those who qualify. It is designed to make this stage of life as gentle as possible for everyone involved.
What to Ask When Choosing a Hospice Provider
Picking a hospice team is a big decision. You should feel comfortable with the people entering your home. Start by asking how quickly they can respond to an emergency at night. You also need to know how they handle pain management. Ask them how they support the family after a loss. It is also smart to ask who will be on your specific care team. Will you see the same nurse often? Consistency builds trust. And do not be afraid to ask how they measure their own quality. A good provider will be proud to share their approach. If they seem rushed or annoyed by your questions, that might be a red flag. Take your time. You deserve a team that makes you feel safe and heard.
Preserve Your Family's Story
Your loved one has a lifetime of memories. We help you capture their voice and stories to keep them safe for future generations.
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Choosing a Hospice Provider: A 5-Step Quality Guide
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Some stories are worth writing down
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