HospiceScout

HOSPICE OF NORTH CAROLINA

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
75 MEDICAL PARKLANE SUITE C
MURPHY, NC 28906
Ownership Type
For-Profit
Medicare Certified Since
September 17, 1991

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HOSPICE OF NORTH CAROLINA
RoleStaff Count
Registered Nurses (RN)5
Physicians1

11

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HOSPICE OF NORTH CAROLINA reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HOSPICE OF NORTH CAROLINA compares to hospices nationwide.

7.8 minutes

of nurse care per routine home care day, on average

That is the 8th percentile among hospices nationally. The national median is about 12 minutes.

38

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day7.8 min

    Ranks better than about 8% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.2%

    Ranks better than about 53% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life91.3%

    Ranks better than about 37% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits85%

    Ranks better than about 9% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care7.9%

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months31.6%

    Ranks better than about 64% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care5.3%

    Ranks better than about 60% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice5.3%

    Ranks better than about 10% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$19,385 · 57th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 73.3% of patients or more. Most hospices score above 90 percent.
  • Pain screening98.1%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment98.8%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life73.3%
  • All care steps completed97.2%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer38%
  • Dementia18%
  • Heart and circulatory disease17%
  • Lung and respiratory disease12%
  • Other conditions14%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice of North Carolina in Murphy

Hospice of North Carolina serves families in the Murphy, North Carolina area. They provide end-of-life care focused on comfort and dignity for patients facing life-limiting illnesses. Their team operates out of their office on Medical Park Lane. They aim to support both the patient and their loved ones during a difficult time. Choosing the right care is a big decision for any family. That is why having local options like this matters so much. You want a team that knows the community well. They work to manage pain and help patients stay as comfortable as possible in their own homes. It is about making every day count for the people you love most. Having this support nearby gives many families peace of mind when they need it the most.

About Hospice of North Carolina

Hospice of North Carolina is a for-profit provider. They have been certified by Medicare since September 17, 1991. That is over three decades of serving the community. Being around that long shows they have a deep history in the region. For-profit status means they operate as a business, but they still follow strict federal rules for hospice care. You should know that all Medicare-certified hospices must meet the same basic standards for patient care. What sets them apart is their specific team and how they connect with your family. It is a good idea to meet with their staff to see if their style fits your needs. Ask them how they handle emergencies after hours. You want to feel confident in the team you choose. They have the experience to guide you through the process.

Quality Performance

Hospice of North Carolina currently holds an overall rating of 3.5 out of 5 stars. They also earned 3.5 out of 5 stars for their quality of care. These scores come from the CMS Hospice Care Index. This index tracks how well a provider meets federal quality standards. A 3.5-star rating shows they are performing at a solid level compared to other providers nationwide.

Understanding Hospice Care in Murphy

Living in a mountain town like Murphy means you need care that can reach you. Hospice services are designed to come to where you live. This could be your private home, an assisted living facility, or a nursing home. The goal is to bring the medical team to the patient. You do not need to travel to a hospital for symptom management. The team includes nurses, aides, and social workers. They all work together to ease pain and stress. The thing is, hospice is not just for the final days. Many families find the most benefit when they start care earlier. It allows time to build a relationship with the staff. And it gives the patient more time to focus on family and comfort. Do not wait until a crisis hits to start the conversation about care options.

What to Ask When Choosing a Hospice Provider

Finding the right provider can feel overwhelming. Start by asking clear questions to see who matches your values. First, ask how quickly a nurse can get to your home if a problem happens at night or on the weekend. You need to know that help is truly available 24/7. Second, ask how they support the family emotionally. Do they offer grief counseling or volunteer support for caregivers? This is a huge part of the hospice mission. Third, ask about their experience with your specific health needs. Some providers have extra training for certain conditions. Finally, ask if they have a specific philosophy on pain management. You want a team that listens to your goals and honors your wishes. It is your right to ask these questions. A good hospice team will be happy to answer them clearly.

Preserve Your Family Stories

This time in your life is precious. We can help you save your family memories and stories to share with future generations.

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.