HospiceScout

CAREPARTNERS HOSPICE & PALLIATIVE CARE SERVICES

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
575 AIRPORT ROAD
MARION, NC 28752
Ownership Type
For-Profit
Medicare Certified Since
March 10, 1995

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for CAREPARTNERS HOSPICE & PALLIATIVE CARE SERVICES
RoleStaff Count
Registered Nurses (RN)8
Licensed Practical Nurses (LPN)2
Physicians1
Volunteers60

20

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what CAREPARTNERS HOSPICE & PALLIATIVE CARE SERVICES reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how CAREPARTNERS HOSPICE & PALLIATIVE CARE SERVICES compares to hospices nationwide.

7.6 minutes

of nurse care per routine home care day, on average

That is the 7th percentile among hospices nationally. The national median is about 12 minutes.

49

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day7.6 min

    Ranks better than about 7% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends5.4%

    Ranks better than about 19% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life88.4%

    Ranks better than about 26% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits54.5%

    Ranks better than about 47% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care4.2%

    Ranks better than about 66% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months32.4%

    Ranks better than about 62% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care7%

    Ranks better than about 51% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)85th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$13,443 · 25th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 71% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life71%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer27%
  • Dementia20%
  • Heart and circulatory disease16%
  • Lung and respiratory disease14%
  • Other conditions19%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

CarePartners Hospice & Palliative Care Services

CarePartners Hospice & Palliative Care Services provides care in Marion, North Carolina. They offer hospice and palliative support to people in McDowell County and the surrounding area. This provider has served the community since 1995. They hold an accreditation from the Joint Commission. This means an outside group checked their work to ensure it meets high safety standards. Families often look for this level of oversight when picking a team for their loved ones. They operate as a for-profit hospice provider. This team focuses on providing comfort during a difficult time. Their history shows a long commitment to the people of this region. It is helpful to know they have been active for nearly thirty years.

About CarePartners Hospice & Palliative Care Services

This hospice operates as a for-profit organization. They earned their Medicare certification in early 1995. Their status as a Joint Commission accredited provider indicates they follow strict rules for patient safety and care quality. The Joint Commission is a group that reviews medical facilities to make sure they follow best practices. This matters because it shows the agency cares about meeting national standards. They have a team of twenty employees. This staff includes eight registered nurses and two licensed practical nurses. They also have one physician to help guide care plans. A large group of sixty volunteers supports their work. This is a high number of helpers for a team of this size. Volunteers often provide companionship and support to families. It is a good sign when an agency has many people willing to give their time.

Quality Overview

This provider holds the highest possible marks in both overall performance and patient satisfaction. Their quality of care scores are also very strong. The combination of Joint Commission accreditation and top-tier survey results suggests they maintain high standards for the families they serve.

What Is Hospice Care Like in Marion?

Hospice care in Marion focuses on comfort and dignity for patients. The goal is to manage pain and symptoms while supporting the family. CarePartners uses a team approach to help with these needs. Their staff includes registered nurses and a physician. They also have a large group of volunteers ready to help. You can expect the team to visit your home to provide care. They coordinate with your doctor to make sure everyone is on the same page. The team works hard to keep the patient as comfortable as possible. This is their main job. They provide medical care, emotional help, and practical support. Having a team with many volunteers means they have more hands on deck. That is a good thing for families who need extra support. They focus on the specific needs of each patient in the McDowell County area.

What to Ask When Choosing a Hospice Provider

Picking the right hospice is a big decision for your family. You should feel comfortable with the people you invite into your home. Start by asking how the team handles pain management at night or on weekends. It is important to know who to call when you have a question. Ask about how often a nurse will visit your home. You should also find out how they help families with the emotional side of care. Ask if they have experience with the specific health needs of your loved one. It is okay to ask about their volunteer program and how those helpers assist patients. Do not be afraid to ask these questions. You want to feel sure about your choice. A good provider will be happy to answer everything clearly and with patience.

Preserve Your Family Stories

Your family history is a treasure. We can help you record and save the stories that matter most before they fade away.

Start Your Story

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.