UR MEDICINE HOSPICE
Provider Information
- Address
- 2180 EMPIRE BOULEVARD
WEBSTER, NY 14580 - Ownership Type
- Other
- Medicare Certified Since
- June 5, 1992
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 25 |
| Licensed Practical Nurses (LPN) | 3 |
| Volunteers | 5 |
56
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what UR MEDICINE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- General inpatient care (for pain or symptoms that cannot be managed elsewhere)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how UR MEDICINE HOSPICE compares to hospices nationwide.
12.9 minutes
of nurse care per routine home care day, on average
That is the 57th percentile among hospices nationally. The national median is about 12 minutes.
113
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.9 min
Ranks better than about 57% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.2%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life91.3%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits64.1%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.1%
Ranks better than about 59% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months26.3%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care1%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)95th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$6,402 · 2nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 48.1% of patients or more. Most hospices score above 90 percent.
- Pain screening99.9%
- Pain assessment99.3%
- Breathing difficulty screening99.6%
- Breathing difficulty treatment99.9%
- Treatment preferences discussed100%
- Beliefs and values discussed99.9%
- Bowel care for patients on opioids99.7%
- Visits in the last days of life48.1%
- All care steps completed99%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer42%
- Dementia17%
- Heart and circulatory disease15%
- Lung and respiratory disease6%
- Stroke7%
- Other conditions14%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Webster
UR Medicine Hospice serves families throughout Webster, New York, and the surrounding Monroe County area. They offer expert end-of-life care focused on comfort, dignity, and personal support. When a loved one faces a serious illness, this team steps in to manage symptoms and provide emotional care. Their goal is simple: to help families spend their remaining time together with peace and focus. They bring medical expertise directly to your home or current living space. This makes a big difference during a difficult season. You deserve a team that knows the local community well. UR Medicine Hospice has been a fixture in the region for decades, offering steady guidance when you need it most. They prioritize the wishes of the patient above everything else.
About UR Medicine Hospice
This provider has been Medicare certified since June 5, 1992. That is over thirty years of experience serving the community. They operate under an 'other' ownership structure, which is common for many established health systems. What should you look for here? Stability is the big one. Because they have been around for so long, they have deep roots and reliable systems in place. Families should know that Medicare certification means they must meet strict federal standards for safety and quality. It is not just a label; it is a promise of accountability. They must prove they provide high-level care on a regular basis. You can feel a bit better knowing they have passed these checks for a very long time. That said, always ask about their specific staff availability in your part of Monroe County to ensure they match your needs.
Quality of Care
Understanding Hospice Care in Webster
Finding the right care in Webster can feel like a heavy task. But you are not alone in this search. Hospice care is a specialized medical service designed for patients with a terminal illness. The focus shifts away from trying to cure the disease and toward managing pain and discomfort. It is about living as fully as possible. In New York, many providers operate within the Medicare system to ensure families get consistent care. The thing is, hospice is not just for the final few days of life. You can start these services much sooner to get the best benefit. It includes visits from nurses, aides, social workers, and chaplains. They all work together to support the patient and the entire family unit. Think of it as a circle of support that surrounds you. You have options, and getting the right help early can change your whole experience.
What to Ask When Choosing a Hospice Provider
You have a lot on your mind right now. When you meet with a hospice team, keep these questions in your back pocket. First, ask: 'How quickly can a nurse get to my home if we have an emergency at night?' You need to know that help is available 24/7. Second, ask: 'What is your plan for managing difficult pain or breathing issues?' A good provider will have a clear, calm answer for this. Third, ask: 'How will your team help our family cope with the emotional stress of this time?' You want to know they care about your feelings, not just the medical side. Finally, ask: 'Can you tell me about the volunteers you have available?' Sometimes, a volunteer can sit with a patient while you take a short break. It is okay to be picky. You are looking for a partner in this journey.
Keep Your Family Stories Alive
Your family history is a treasure. We help you record the voices and memories of your loved ones so they are never lost. It is a simple way to honor their life and keep their spirit close to your heart forever.
Preserve Your MemoriesOther Hospice Providers Nearby
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EAST END HOSPICE, INC
MOUNTAIN VALLEY HOSPICE & PALLIATIVE CARE
HOSPICE AND PALLIATIVE CARE OF ST LAWRENCE VALLEY
JANSEN HOSPICE AND PALLIATIVE CARE
HOSPICE OF ORANGE & SULLIVAN COUNTIES INC
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