HospiceScout

UR MEDICINE HOSPICE

Provider Information

Address
2180 EMPIRE BOULEVARD
WEBSTER, NY 14580
Ownership Type
Other
Medicare Certified Since
June 5, 1992

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Compassionate Care in Webster

UR Medicine Hospice serves families throughout Webster, New York, and the surrounding Monroe County area. They offer expert end-of-life care focused on comfort, dignity, and personal support. When a loved one faces a serious illness, this team steps in to manage symptoms and provide emotional care. Their goal is simple: to help families spend their remaining time together with peace and focus. They bring medical expertise directly to your home or current living space. This makes a big difference during a difficult season. You deserve a team that knows the local community well. UR Medicine Hospice has been a fixture in the region for decades, offering steady guidance when you need it most. They prioritize the wishes of the patient above everything else.

About UR Medicine Hospice

This provider has been Medicare certified since June 5, 1992. That is over thirty years of experience serving the community. They operate under an 'other' ownership structure, which is common for many established health systems. What should you look for here? Stability is the big one. Because they have been around for so long, they have deep roots and reliable systems in place. Families should know that Medicare certification means they must meet strict federal standards for safety and quality. It is not just a label; it is a promise of accountability. They must prove they provide high-level care on a regular basis. You can feel a bit better knowing they have passed these checks for a very long time. That said, always ask about their specific staff availability in your part of Monroe County to ensure they match your needs.

Quality of Care

UR Medicine Hospice holds a perfect 5/5 overall rating from Medicare. They also earned a 5/5 score for their quality of care, which measures how well they manage pain and symptoms. Plus, they earned a 4/5 score for patient satisfaction. This shows that families generally feel supported and heard during their time with the team.

Understanding Hospice Care in Webster

Finding the right care in Webster can feel like a heavy task. But you are not alone in this search. Hospice care is a specialized medical service designed for patients with a terminal illness. The focus shifts away from trying to cure the disease and toward managing pain and discomfort. It is about living as fully as possible. In New York, many providers operate within the Medicare system to ensure families get consistent care. The thing is, hospice is not just for the final few days of life. You can start these services much sooner to get the best benefit. It includes visits from nurses, aides, social workers, and chaplains. They all work together to support the patient and the entire family unit. Think of it as a circle of support that surrounds you. You have options, and getting the right help early can change your whole experience.

What to Ask When Choosing a Hospice Provider

You have a lot on your mind right now. When you meet with a hospice team, keep these questions in your back pocket. First, ask: 'How quickly can a nurse get to my home if we have an emergency at night?' You need to know that help is available 24/7. Second, ask: 'What is your plan for managing difficult pain or breathing issues?' A good provider will have a clear, calm answer for this. Third, ask: 'How will your team help our family cope with the emotional stress of this time?' You want to know they care about your feelings, not just the medical side. Finally, ask: 'Can you tell me about the volunteers you have available?' Sometimes, a volunteer can sit with a patient while you take a short break. It is okay to be picky. You are looking for a partner in this journey.

Keep Your Family Stories Alive

Your family history is a treasure. We help you record the voices and memories of your loved ones so they are never lost. It is a simple way to honor their life and keep their spirit close to your heart forever.

Preserve Your Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.