HOSPICE AT LOURDES, THE
Provider Information
- Address
- 4102 0LD VESTAL ROAD
VESTAL, NY 13850 - Ownership Type
- Non-Profit
- Medicare Certified Since
- January 23, 1984
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 29 |
| Licensed Practical Nurses (LPN) | 4 |
| Physicians | 1 |
56
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOSPICE AT LOURDES, THE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOSPICE AT LOURDES, THE compares to hospices nationwide.
15.7 minutes
of nurse care per routine home care day, on average
That is the 80th percentile among hospices nationally. The national median is about 12 minutes.
84
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day15.7 min
Ranks better than about 80% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.3%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.8%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits47.9%
Ranks better than about 57% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care15.2%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months19.7%
Ranks better than about 88% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care3%
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.5%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$7,950 · 5th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 62.2% of patients or more. Most hospices score above 90 percent.
- Pain screening99.6%
- Pain assessment98%
- Breathing difficulty screening98.5%
- Breathing difficulty treatment99.4%
- Treatment preferences discussed100%
- Beliefs and values discussed99.9%
- Bowel care for patients on opioids97.7%
- Visits in the last days of life62.2%
- All care steps completed95.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer39%
- Dementia16%
- Heart and circulatory disease16%
- Lung and respiratory disease9%
- Stroke3%
- Other conditions17%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Providing Compassionate Care in Vestal
The Hospice at Lourdes serves families across the Vestal area in Broome County. They offer end-of-life care focused on comfort and dignity for patients and their loved ones. Their team works to manage pain and provide emotional support during a difficult time. Choosing the right hospice is a major decision for any family. That is why having a local team you can trust makes a world of difference. They bring their services directly to where you live. This helps patients stay in familiar surroundings while receiving expert care. It is all about making sure every day counts, no matter what stage of life a person is in. Their focus remains on the person, not just the illness. This approach helps families find peace when they need it most.
About The Hospice at Lourdes
The Hospice at Lourdes operates as a non-profit organization. This means they put their resources directly back into the care they provide. They have been Medicare certified since January 23, 1984. That is over four decades of service to the community. Having a long history like this shows real stability. Families should know that non-profit hospices often focus heavily on community wellness. They must follow strict federal rules to keep their certification. This keeps the quality of care high across the board. You can feel confident knowing they have met these standards for a very long time. The thing is, choosing a provider with deep roots in your area often leads to better coordination with local doctors and hospitals. It makes the transition to hospice care much smoother for everyone involved.
Exceptional Quality Ratings
Understanding Hospice Care in Vestal
Hospice is a special type of care for people facing a terminal illness. It is not about giving up hope. Instead, it is about shifting the goal to quality of life. In the Vestal area, you have access to teams that include nurses, aides, and social workers. They visit your home to help with daily tasks and symptom management. Many people wait too long to call for help. The truth is, hospice can provide support for six months or more. Getting them involved early allows for better comfort and more time for family conversations. They also offer guidance for the caregivers at home. It is a team effort to keep the patient comfortable and safe. You do not have to carry this burden alone. There is a whole team ready to step in and walk this path with you.
What to Ask When Choosing a Hospice Provider
Picking a provider can feel overwhelming when you are already tired. Start by asking these simple questions to get a clear picture. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know that someone is always available. Second, ask how they handle pain and other symptoms. You want a team that responds fast to any discomfort. Third, ask how they support the family after a loss. Grief support is a huge part of what good hospices do. Finally, ask what their plan is if a patient needs care in a hospital instead of at home. Knowing the answer to these questions will help you feel more in control. It is okay to ask for details until you feel comfortable with your choice.
Keep Your Family Stories Alive
Every life is a story worth saving. We can help you capture precious memories and wisdom to share with future generations during this important time.
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