HospiceScout

ROCHESTER REGIONAL HEALTH HOSPICE CARE

Provider Information

Address
330 MONROE AVENUE
ROCHESTER, NY 14607
Ownership Type
Non-Profit
Medicare Certified Since
October 1, 1984

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Hospice Care in Rochester

Rochester Regional Health Hospice Care serves families throughout Rochester, New York. They offer specialized end-of-life support from their office on Monroe Avenue. This team works to keep patients comfortable and pain-free during their final months. Choosing a partner for this journey is a heavy task. You want someone who truly listens. That is exactly what this local group aims to provide for those in the Monroe County area.

About Rochester Regional Health Hospice Care

This provider has been Medicare certified since October 1984. That is nearly forty years of service. As a non-profit organization, they focus on patient needs rather than profits. That matters. Many families find comfort knowing the team has deep roots in the local community. They have built a long track record of helping neighbors. You should know that they undergo regular reviews to keep their standards high. Their office is easy to reach at (585) 214-1000 if you have questions about their specific programs. They are an established name you can trust.

Quality Performance

This provider earned a perfect 5/5 stars for overall quality and care. While their clinical care is top-tier, their patient satisfaction score is 3/5 stars. This suggests that while medical needs are met with excellence, families sometimes have different experiences with communication or support.

Understanding Hospice Care in Rochester

Hospice is not a place. It is a type of care focused on quality of life. In Rochester, many providers work to keep patients in their own homes. The goal is to manage symptoms so the patient can spend time with family. It is about making every day count. Sometimes people wait too long to call. That is a mistake. Early care means more support for the family and better pain management for the patient. You deserve to feel supported, not overwhelmed. The local hospice network helps bridge the gap between hospital care and home comfort.

What to Ask When Choosing a Hospice Provider

You have choices, and you should use them. Start by asking these questions to find the right fit for your loved one:

  • How quickly can a nurse get to my home if an emergency happens at night?
  • What specific steps will the team take to manage my loved one's pain?
  • How does the team help family members cope with the stress of caregiving?
  • Can you explain how the volunteers and staff work together to support us?

Take your time. Listen to your gut. The right team will be patient and answer every single question without rushing you.

Preserve Your Family Legacy

Your family history is a gift that should not be lost. We can help you record stories and memories to keep your loved one's voice alive for years to come.

Start Your Story

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.