HELPING HANDS HOSPICE
Provider Information
- Address
- 624 SOUTH 2ND STREET
TUCUMCARI, NM 88401 - Ownership Type
- Other
- Medicare Certified Since
- July 6, 1995
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
8
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HELPING HANDS HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
- Medical supplies and equipment
- Supplied directly by this hospice
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HELPING HANDS HOSPICE compares to hospices nationwide.
4
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse visits in the last days of life0%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits100%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care21.2%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months24.2%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care3%
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$11,800 · 17th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer38%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Helping Hands Hospice in Tucumcari
Helping Hands Hospice serves families in Tucumcari, New Mexico. They operate from their office on South 2nd Street in Quay County. This provider has been certified by Medicare since July 1995. They offer hospice care for those facing life-limiting illnesses. Choosing the right care is a big decision for your family. This hospice is a freestanding organization. It works to provide comfort and care to patients in their own homes or local settings. You can reach their team at their Tucumcari office phone number to ask about their specific services. They have served this community for many years. It is helpful to understand their background before you make a decision. They are ready to talk with you about your needs today.
About Helping Hands Hospice
Helping Hands Hospice is a freestanding provider. This means they operate independently rather than as part of a large hospital system. They have maintained their Medicare certification since 1995. This is a long history of service to the Tucumcari area. The team includes one physician who oversees care plans. They have four registered nurses and one licensed practical nurse on staff. In total, the group employs eight people to support their patients. These professionals work together to manage pain and symptoms for those under their care. When you talk to them, you can ask how these roles work together for your loved one. Their structure allows for a focused approach to care. Knowing who is on the team helps you plan for your family's needs. You should feel comfortable asking about their specific experience in managing your loved one's health condition.
Quality Ratings
What Is Hospice Care Like in TUCUMCARI?
Hospice care in Tucumcari focuses on quality of life. The goal is to keep patients comfortable at home. A team of eight staff members handles the daily medical and support tasks. This includes the work of four registered nurses who visit patients. They also have one physician and one licensed practical nurse. These people help manage pain and offer emotional support to your family. The team visits you where you live. They provide the equipment and medicine needed for care. Most families find that having a professional team nearby makes things easier. You do not have to handle everything alone. The staff is there to answer your questions and guide you through the process. They work to respect your family's wishes during this time. This is their primary job in the community.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a personal choice for every family. You should feel free to ask questions until you feel comfortable. First, ask how quickly a nurse can get to your home in an emergency. You also need to know how they handle pain management after business hours. Ask about the specific ways their physician and nurses work with your own primary doctor. It is good to ask how they support family caregivers who are tired. Another good question is how they help with emotional or spiritual needs. You might ask if they have volunteers who can sit with your loved one. Make sure you understand what services are covered by your insurance. Keep a list of your questions written down before you call them. This helps you keep track of the answers you receive.
Preserve Your Family Stories
Your family history is a gift that should be saved for the future. We offer tools to help you record memories and stories easily.
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