HELPING HANDS HOSPICE
Provider Information
- Address
- 624 SOUTH 2ND STREET
TUCUMCARI, NM 88401 - Ownership Type
- Non-Profit
- Medicare Certified Since
- July 6, 1995
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
8
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HELPING HANDS HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
- Medical supplies and equipment
- Supplied directly by this hospice
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HELPING HANDS HOSPICE compares to hospices nationwide.
4
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse visits in the last days of life0%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits100%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care21.2%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months24.2%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care3%
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$11,800 · 17th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer38%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Helping Hands Hospice
Helping Hands Hospice serves the people of Tucumcari, New Mexico. This provider operates as a non-profit organization based in Quay County. They offer hospice services to patients and their families. Medicare certified since 1995, they have provided care in this region for many years. Choosing a hospice is a major decision for any family. You want a team that works well together to manage comfort and care needs. This provider is a freestanding hospice located on South 2nd Street. They maintain a specific focus on the needs of their patients in this local area. That is a clear look at their basic profile. It helps to understand the structure of the team you might choose for your loved one.
About HELPING HANDS HOSPICE
Helping Hands Hospice is a non-profit group. They have been certified by Medicare since July 1995. Being a non-profit means they focus on their mission rather than profit. This is a common structure for hospice agencies across the country. They employ a total of 8 staff members. This team includes 4 registered nurses and 1 licensed practical nurse. They also have 1 physician on the team. Having a physician on staff allows for medical oversight of care plans. This small team structure can lead to more personal care for families. They focus on direct patient support. You can call them at (575) 461-0099 to learn more about their specific approach to care. Each hospice must meet federal rules to keep their Medicare certification. These rules ensure that all patients get a baseline level of care regardless of the agency they pick.
Quality Ratings Note
What Is Hospice Care Like in TUCUMCARI?
Hospice care in Tucumcari focuses on comfort and quality of life. It is provided wherever the patient calls home. The team visits the patient to manage pain and symptoms. Helping Hands Hospice uses a team approach for this work. With 4 registered nurses and 1 physician, they have the medical staff needed to handle complex health issues. They also have a licensed practical nurse to support daily care tasks. This medical team works with the family to create a plan that fits the patient. Care is not just about medicine. It is about emotional and spiritual support too. The goal is to help the patient stay comfortable and surrounded by loved ones. Local hospice care means the team knows the area well. They can often get to the patient's home quickly when a change in care is needed. This local presence is a benefit for many families.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask questions before you sign any paperwork. Start by asking how often a nurse will visit the home. You should also ask who to call after hours if a problem happens. It is useful to know how the team handles pain medication and symptom relief. Ask how they help the family cope with the stress of caregiving. You might also ask if they have volunteers available to sit with the patient. Make sure you understand how their specific team coordinates with the patient's regular doctor. Ask if they have experience with the specific health condition of your loved one. These questions help you see if their style matches your family's needs. Take your time to get clear answers. A good provider will be happy to talk through these details with you. Do not feel rushed by the process.
Preserve Your Family Stories
During this time, memories are more precious than ever. Learn how to capture and save the important stories of your loved ones for future generations.
Start PreservingOther Hospice Providers Nearby
TUCUMCARI HOSPICE
SOCORRO GENERAL HOSPITAL HOSPICE
ENHABIT HOSPICE
FAMILY HOSPICE LTD DBA GENTIVA
HOSPICE DE LA LUZ
TLC HOME HEALTH CARE, LLC
Helpful Guides for Families
How to Spot a Trustworthy Hospice in 2026
A federal fraud crackdown froze new hospice enrollments in 2026. Here's how to verify a hospice is legitimate, Medicare-certified, and safe to trust.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.