TENDER CARE HOME HEALTH & HOSPICE
Provider Information
- Address
- 189 HOWARD PLACE
LAS CRUCES, NM 88011 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 18, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 8 |
| Physicians | 1 |
| Volunteers | 0 |
20
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what TENDER CARE HOME HEALTH & HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- General inpatient care (for pain or symptoms that cannot be managed elsewhere)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how TENDER CARE HOME HEALTH & HOSPICE compares to hospices nationwide.
11.3 minutes
of nurse care per routine home care day, on average
That is the 39th percentile among hospices nationally. The national median is about 12 minutes.
15
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.3 min
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.6%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life88.2%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits60.3%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.3%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months25%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care8.3%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$11,023 · 14th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 51.1% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life51.1%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer27%
- Dementia19%
- Heart and circulatory disease13%
- Lung and respiratory disease18%
- Other conditions21%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Care in Las Cruces
Tender Care Home Health & Hospice serves families in Las Cruces, New Mexico. They provide end-of-life care focused on comfort and dignity. Their team works out of their office on Howard Place to bring support directly to your home. Choosing a partner for hospice is a big step. Families in Dona Ana County often look for providers who know the local area well. This team has been certified by Medicare since August 2021. They aim to help patients manage symptoms while staying in a familiar environment. It is about keeping people comfortable when it matters most. That is the goal of hospice care at its heart.
About TENDER CARE HOME HEALTH & HOSPICE
Tender Care Home Health & Hospice operates as a for-profit provider. They earned their Medicare certification on August 18, 2021. Being Medicare-certified means they meet federal standards for the care they provide. That said, it is always smart to ask how a team handles daily needs. For-profit status just describes the business structure. It does not tell you everything about the day-to-day culture. You should look for a team that listens to your family's specific wishes. What most people don't realize is that hospice is as much for the family as it is for the patient. You need a team that offers emotional support and clear communication. Ask them how they handle nights and weekends. Knowing what to expect makes a hard time a little easier to manage.
Understanding Hospice Care in LAS CRUCES
Las Cruces has several options for end-of-life care. Hospice is not just a place you go. It is a philosophy of care that can come to your house. The team brings medicine, equipment, and supplies to you. Most families in New Mexico prefer to stay in their own bedrooms. That is completely normal. The local hospice network here is designed to support that choice. But hospice is not just about the patient. It includes help for the caregivers too. You might get help from social workers or chaplains. They are there to help you process the journey. And that is a big deal when you are feeling overwhelmed by new responsibilities. You do not have to do this alone.
What to Ask When Choosing a Hospice Provider
You have the right to interview any hospice provider before you sign up. Here is the thing—you should trust your gut feeling. Start by asking how quickly they can get a nurse to your home in an emergency. You also want to know who will be on your team. Will you see the same nurse every week? That consistency helps build trust. Ask how they handle pain management and if they have a doctor who specializes in hospice. Finally, ask what kind of support they offer after a loved one passes away. Grief support is a key part of the hospice benefit. Get these answers early so you can focus on spending quality time together. It makes all the difference in the world.
Keep Your Family Stories Alive
This time is difficult, but it is also a chance to capture the memories and stories that define your loved one. Preserving their voice and history is a beautiful gift for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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HERITAGE HOSPICE INC.
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How to Choose a Hospice Provider: A Family’s Complete Guide
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A Complete End of Life Planning Checklist for Families
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Some stories are worth writing down
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