ALLIANCE HOME HEALTH CARE, LLC DBA AMBERCARE
Provider Information
- Address
- 3870 FOOTHILLS ROAD
LAS CRUCES, NM 88011 - Ownership Type
- For-Profit
- Medicare Certified Since
- April 27, 2011
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 2 |
| Volunteers | 1 |
13
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ALLIANCE HOME HEALTH CARE, LLC DBA AMBERCARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
- Medical supplies and equipment
- Brought in through an outside supplier
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ALLIANCE HOME HEALTH CARE, LLC DBA AMBERCARE compares to hospices nationwide.
14 minutes
of nurse care per routine home care day, on average
That is the 68th percentile among hospices nationally. The national median is about 12 minutes.
27
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14 min
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.4%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.4%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits45.9%
Ranks better than about 59% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.5%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months25.8%
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care6.5%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.2%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$10,800 · 13th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 73.1% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life73.1%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer23%
- Dementia25%
- Heart and circulatory disease19%
- Lung and respiratory disease10%
- Stroke8%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About Ambercare
Ambercare serves families in Las Cruces, New Mexico, through their location on Foothills Road. This freestanding hospice provider offers care to those with life-limiting illnesses. They hold accreditation from CHAP, which proves they meet high standards for safety and service. This status shows they follow strict rules for quality. Being certified by Medicare since 2011, they bring over a decade of experience to their local work. They operate as a for-profit organization focused on hospice delivery. Families often find comfort in choosing a provider with this level of oversight. They have a small team of thirteen employees who handle daily tasks. This includes five registered nurses and one licensed practical nurse. They also have two physicians and one volunteer on their staff. These professionals work together to help patients stay comfortable at home. It is a clear structure for care.
Understanding Quality Ratings
When you look for hospice care, you want to know how a provider performs. Ambercare holds a strong overall standing with government reviewers. They earned high marks for their quality of care. This specific score looks at how well the team manages symptoms and pain. It measures if they follow correct medical steps for each patient. On the other hand, their patient satisfaction survey scores are lower than their clinical quality marks. These surveys gather feedback from families about their experience with the hospice team. While clinical care is strong, the survey scores suggest there is room to improve how they communicate with families. CHAP accreditation adds a layer of confidence to their work. It means an outside group checked their operations against national standards. You should look at these different factors together to decide if they fit your needs. It is about balancing clinical skill with personal interaction.
Quality Overview
What Is Hospice Care Like in LAS CRUCES?
Hospice care in Dona Ana County focuses on comfort rather than a cure. Teams come to your home to provide support. They manage pain and other symptoms that make life hard. In Las Cruces, providers like Ambercare use a team approach to help patients stay in their own beds. This team includes nurses who visit regularly to check on health changes. They also have doctors and volunteers who provide extra help. The goal is to keep the patient calm and comfortable. Most families find that having a nurse available by phone is a huge relief. You do not have to handle sudden health changes on your own. It is a way to keep your loved one in a familiar place. This care helps the whole family during a tough time. It provides a net of support for everyone involved. That is the main point of hospice.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice team is a big decision for your family. You should feel free to ask questions until you have clear answers. Start by asking how quickly a nurse can get to your home in an emergency. You should also ask how the team will handle pain management at night. Another good question is how they support family members who are grieving. Ask about their volunteer services and how they help with daily tasks. Finally, check if they have experience with your loved one's specific illness. A good provider will answer these questions with patience and care. They should explain their process in simple terms. If you feel confused by their answers, ask them to explain it again. You deserve clear facts. Take your time to compare your options before you decide. Your comfort matters most.
Preserve Your Family's History
This time is hard, but your memories are precious. Record and save your family stories to keep them safe for future generations.
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Helpful Guides for Families
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
What Does Medicare Cover for Hospice Care?
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Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.