HospiceScout

LILYCARE OF NEW MEXICO

Provider Information

Address
4811 HARDWARE DR. NE, SUITE C-1
ALBUQUERQUE, NM 87109
Ownership Type
For-Profit
Medicare Certified Since
August 10, 2023

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

LILYCARE OF NEW MEXICO

LILYCARE OF NEW MEXICO serves families in Albuquerque and the surrounding Bernalillo County area. They provide specialized hospice care focused on comfort and dignity for patients facing serious illnesses. The team works hard to support both the patient and their loved ones during difficult times. Their office is located on Hardware Drive NE for easy access by local families. Choosing the right hospice partner is a personal decision that impacts your daily peace of mind. Getting the right support early can make a big difference in the quality of life for your loved one. That is why having a provider who knows the local community is so helpful.

About LILYCARE OF NEW MEXICO

LILYCARE OF NEW MEXICO is a for-profit hospice provider. They earned their Medicare certification on August 10, 2023. Since then, they have worked to meet federal standards for end-of-life care. Being Medicare-certified means they must follow strict rules to ensure patient safety and quality. The thing is, for-profit status simply describes how the business is set up. It does not tell you everything about the heart of their care team. Families should look at the quality ratings to see how they perform. You want a team that communicates clearly and responds quickly to your needs. Always check how they handle pain management and emotional support. These are the pillars of good hospice care in any setting.

High Quality Standards

LILYCARE OF NEW MEXICO holds an impressive 4.5/5 star overall rating from Medicare. They also earned a 4.5/5 rating for their quality of care based on the CMS Hospice Care Index. That is a strong indicator of their commitment to excellence.

Understanding Hospice Care in ALBUQUERQUE

Finding hospice care in Albuquerque means looking for a team that fits your family's unique culture. New Mexico has a diverse population with many different traditions regarding end-of-life care. A good provider will respect these traditions and fold them into the care plan. Most hospice care happens right where the patient lives. This could be a private house, an apartment, or even a nursing facility. The goal is always to keep the patient comfortable and pain-free. And, it is about giving family members the tools to be caregivers without feeling overwhelmed. You are not alone in this. There are many resources in Bernalillo County to help you navigate this transition. Just take it one day at a time, because that is all anyone can really do.

What to Ask When Choosing a Hospice Provider

Choosing a provider feels heavy, but asking the right questions helps clear the fog. Start by asking how they handle after-hours calls. You need to know if a nurse is available at 2:00 AM if you have a sudden concern. Ask how many patients each nurse usually visits in a day. A smaller caseload often means more time for your family. You should also ask how they help with emotional and spiritual needs. Not every hospice uses the same approach to grief support. Finally, ask what happens if your loved one needs to go to an inpatient unit for symptom control. A good provider will have a clear plan for these moments. Do not be afraid to ask these questions to several providers until you feel a sense of trust.

Preserve Your Family's History

Your loved one has a lifetime of stories that deserve to be remembered. We can help you capture these precious memories in a way that lasts for generations to come.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.