HERITAGE HOSPICE INC.
Provider Information
- Address
- 6700 JEFFERSON ST NE SUITE D-2
ALBUQUERQUE, NM 87109 - Ownership Type
- Non-Profit
- Medicare Certified Since
- June 6, 2005
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 7 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 2 |
15
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HERITAGE HOSPICE INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
- Medical supplies and equipment
- Brought in through an outside supplier
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HERITAGE HOSPICE INC. compares to hospices nationwide.
12.5 minutes
of nurse care per routine home care day, on average
That is the 53rd percentile among hospices nationally. The national median is about 12 minutes.
5
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.5 min
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.1%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits76.2%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months64.3%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care7.1%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$16,439 · 41st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 75.9% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life75.9%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Other conditions45%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Heritage Hospice Inc. in Albuquerque
Heritage Hospice Inc. serves the Albuquerque area from its office on Jefferson Street. This provider offers end of life support to families living in Bernalillo County. They have been certified by Medicare since June 2005. Choosing a hospice provider is a major step. Families need to know that this organization is a freestanding hospice that focuses on direct care. They bring medical support right to where the patient calls home. That is a simple way to describe their main goal. Their team works to manage pain and improve comfort during a difficult season. You can learn more about how they fit your specific needs by calling their local office directly. They are ready to answer questions about their service area and staff availability.
About Heritage Hospice Inc.
Heritage Hospice Inc. operates as a non-profit organization. This structure often means the agency reinvests its earnings back into patient care services. They have maintained their Medicare certification for nearly two decades. That long history shows they meet federal standards for health and safety. You should look for providers with a strong history of compliance. It gives you peace of mind. The agency is a freestanding provider. This means they are not part of a larger hospital system. Some families prefer this model because it allows for a more focused approach to hospice care. They employ a team of fifteen people to handle daily tasks. This includes seven registered nurses and one licensed practical nurse. Having two physicians on staff also helps guide their medical decisions. Each member plays a role in keeping the care plan on track. It is helpful to ask how these staff members coordinate with your primary doctor.
Quality Performance
What Is Hospice Care Like in Albuquerque?
Hospice care in New Mexico focuses on comfort and dignity at the end of life. Agencies in Albuquerque provide support wherever a person lives. This includes private homes or assisted living facilities. The team usually includes nurses, social workers, and doctors. They meet to create a plan that addresses pain and emotional needs. Heritage Hospice Inc. specifically uses a team of fifteen members to serve their patients. This staff includes seven registered nurses who monitor health changes closely. Having a nurse available makes a difference for symptom control. The team also includes two physicians to oversee medical orders. And they have a licensed practical nurse to assist with daily care needs. Most families find that having these medical experts nearby helps reduce stress. It allows them to focus on spending time with their loved ones instead of worrying about medical logistics. You can call them to see how their specific team schedule works for your situation.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask direct questions during your search. Start by asking how quickly a nurse can arrive if an emergency happens at night. It is also wise to ask about their after-hours support policy. Find out which staff members will visit your home and how often they plan to stop by. Ask if they have experience with your specific diagnosis or medical needs. You might also ask how they coordinate with your current doctor to keep care consistent. Finally, ask what happens if your needs change and you require a higher level of care. Good providers will answer these questions clearly and without hesitation. Take notes during these calls so you can compare the answers later. Remember that you are building a team to support your family. You deserve to feel comfortable with the choices you make for your loved one.
Preserve Your Family Stories
Your family history is a treasure. We offer tools to help you record and save your favorite memories during this time.
Start Preserving MemoriesOther Hospice Providers Nearby
HARMONY HOME HEALTH SERVICES, LLC
LILYCARE OF NEW MEXICO
BOSQUE TRAILS HOSPICE LLC
LUNA VISTA HOSPICE, LLC
LUNA DEL VALLE
FAMILY HOSPICE, LTD D/B/A GENTIVA
Helpful Guides for Families
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
How to Start the Hospice Conversation: A Practical Guide
Struggling to talk about end-of-life care? Learn how to start the hospice conversation with your aging parents using these compassionate, expert-backed tips.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.