HERITAGE HOSPICE INC.
Provider Information
- Address
- 6700 JEFFERSON ST NE SUITE D-2
ALBUQUERQUE, NM 87109 - Ownership Type
- Non-Profit
- Medicare Certified Since
- June 6, 2005
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 7 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 2 |
15
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HERITAGE HOSPICE INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
- Medical supplies and equipment
- Brought in through an outside supplier
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HERITAGE HOSPICE INC. compares to hospices nationwide.
12.5 minutes
of nurse care per routine home care day, on average
That is the 53rd percentile among hospices nationally. The national median is about 12 minutes.
5
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.5 min
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.1%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits76.2%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months64.3%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care7.1%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$16,439 · 41st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 75.9% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life75.9%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Other conditions45%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Supportive Care in Albuquerque
Heritage Hospice Inc. serves families throughout Albuquerque, New Mexico. They provide comfort-focused care for patients during their final stages of life. Their team focuses on managing pain and supporting the emotional needs of every person they serve. Whether in a home or a facility, they aim to bring peace and dignity to the hospice journey. That is their main goal. They have been a part of the local healthcare landscape since 2005. Choosing a provider in your own community can make a big difference for your loved one. It means the team knows the local area well. This local connection often helps families feel more at ease during a very difficult time. They are located on Jefferson St NE, making them accessible to many residents in the Bernalillo County area. Having a reliable team nearby can truly change how a family experiences the end-of-life process. It is about being there when it matters most.
About HERITAGE HOSPICE INC.
Heritage Hospice Inc. is a non-profit organization. That is a big deal because it means their focus stays on patient needs rather than profits. They have held Medicare certification since June 6, 2005. That is nearly two decades of experience serving the community. When you look for a hospice, you want a team with deep roots. Heritage Hospice has a long history of meeting federal standards for care. Medicare certification is the gold standard for hospice providers in the United States. It ensures the team follows strict rules to keep patients safe and comfortable. Families should know that non-profit providers often put any extra money back into patient services. This can mean more resources for your family. The thing is, choosing a provider is a deeply personal decision. You need to feel comfortable with the staff who will enter your home. Heritage Hospice brings a long track record to the table. They have been doing this work for a very long time.
High Quality Ratings
Understanding Hospice Care in Albuquerque
Hospice care in Albuquerque is about more than just medicine. It is about a team approach to living well for as long as possible. Many people think hospice is only for the last few days of life. But the truth is that patients can receive care for months. The team includes doctors, nurses, social workers, and volunteers. They all work together to support the patient and the family. In Bernalillo County, you have several choices for hospice providers. The key is finding one that matches your family’s values and needs. Some providers offer specialized programs for veterans or specific illnesses. Others focus heavily on spiritual support. It is smart to ask about the specific services offered by Heritage Hospice Inc. when you call. Think about what your loved one values most. Do they want the team to visit every day? Do they need help with equipment? Asking these questions early helps you find the right fit for your situation.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice team can feel overwhelming. Here are a few simple questions to help you get started. First, ask how quickly a nurse can get to your home if an emergency happens. You want to know they are available 24/7. Second, ask what kind of support they provide for family members after a loss. This is often called bereavement care. It is a vital part of the hospice mission. Third, ask how they handle pain and other symptoms. You deserve to know that your loved one will be comfortable. And, ask if they have experience with your loved one’s specific health needs. Each person is different, so the care should be too. Be sure to listen to your gut feeling during these talks. The staff should be kind, patient, and ready to answer all your concerns. Do not feel rushed. You are making a very important choice for someone you love dearly.
Preserve Your Family's Story
Every life is a book filled with stories that deserve to be remembered. During this time, capturing memories can bring comfort to your whole family.
Start Preserving MemoriesOther Hospice Providers Nearby
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Helpful Guides for Families
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Understanding Medicare Hospice Benefits: A Family Guide
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.