HospiceScout

HIGH DESERT HOSPICE

Provider Information

Address
8661 SAN PEDRO RD NE
ALBUQUERQUE, NM 87113
Ownership Type
Other
Medicare Certified Since
December 4, 2015

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

High Desert Hospice Overview

High Desert Hospice serves families across Albuquerque, New Mexico. They provide comfort-focused care for patients facing life-limiting illnesses. Their team works to manage pain and support emotional needs at home or in residential settings. Choosing the right hospice is a major step. It is about finding a team that matches your loved one’s specific wishes and values. This provider operates from their office on San Pedro Road. They are part of the local healthcare landscape in Bernalillo County. Their focus remains on quality of life throughout the end-of-life journey. You deserve to feel supported during this time. Having a local team nearby can make a big difference for daily care and urgent visits. That is why getting to know their approach is a great place to start your search for the right hospice partner.

About High Desert Hospice

High Desert Hospice has been a Medicare-certified provider since December 4, 2015. This certification means they meet federal standards for the care they provide to patients. They are classified under other ownership, which is common for many hospice agencies in the area. What should families know about this? It means they have years of experience serving the Albuquerque community. They have been through many state and federal reviews over the last decade. That is a long track record. When you look at an agency, check how long they have been active. Longevity often points to a stable team and consistent care practices. While ownership types vary, the main goal is always to keep your loved one comfortable. You should ask them how their specific team structure benefits you. Understanding their history helps you feel more confident in the care they will offer your family every single day.

Quality Insights

High Desert Hospice holds an overall rating of 4.5 out of 5 stars. They earned a 4.5 star rating for their quality of care, which shows they follow strong clinical practices. Their patient satisfaction score is 3 out of 5 stars. This score reflects feedback from families about their experience.

Understanding Hospice Care in Albuquerque

Albuquerque has many options for families seeking end-of-life support. Hospice is not just about medical care. It is a philosophy that puts the patient’s comfort and dignity first. The goal is to help people live their final days with as little pain as possible. Most hospice care happens in the patient's own home. This keeps loved ones in a familiar place surrounded by their own things. Some agencies also work with nursing homes or assisted living centers. The thing is, every hospice agency has a slightly different way of working. Some might have more volunteers or specific therapy programs like music or pet therapy. You should look for a provider that understands the local culture and resources in Bernalillo County. Asking questions early helps you understand how a hospice team will fit into your current home life. It is about building a team that feels like a true partner.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a big decision for any family. You need to feel comfortable with the people entering your home. Start by asking how they handle pain management after hours. You want to know that someone is available at 2:00 AM if a crisis happens. That is non-negotiable. Another key question is about their response time. Ask how quickly a nurse can get to your home if you call with an urgent need. You should also ask what kind of support they offer to family caregivers. Do they provide help with errands or offer counseling sessions? Finally, ask how they talk to your regular doctor. Good communication between your primary doctor and the hospice team is vital. Write these questions down before your meeting. It helps you stay focused during a stressful time. You are the advocate for your loved one, and you have every right to ask these questions.

Preserve Your Family's History

Your loved one's life is full of stories that deserve to be remembered. We can help you capture these memories in a lasting way to share with future generations.

Start Preserving Stories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.