HospiceScout

UNIVERSITY OF NM HOME CARE HOSPICE

Combination Government & Non-ProfitJoint Commission (JCAHO) AccreditedHome Health Agency

Provider Information

Address
2600 YALE BLVD. SE, SUITE 2220
ALBUQUERQUE, NM 87106
Ownership Type
Combination Government & Non-Profit
Medicare Certified Since
March 2, 1990

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for UNIVERSITY OF NM HOME CARE HOSPICE
RoleStaff Count
Registered Nurses (RN)5
Physicians2
Volunteers5

9

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what UNIVERSITY OF NM HOME CARE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

About University of NM Home Care Hospice

University of NM Home Care Hospice serves the Albuquerque, New Mexico area from their office on Yale Boulevard. This provider offers home health and hospice services to support families during difficult times. They hold accreditation from the Joint Commission, which is a big deal for quality standards. This agency has been certified by Medicare since March of 1990. They bring decades of experience to the local medical community. Families often choose providers with this level of longevity to ensure they receive steady care. Their team includes doctors, nurses, and volunteers who work together to help patients. Because they are a combination government and non-profit organization, they operate with a clear focus on the public good. Choosing a certified provider helps you know that they meet federal rules for safety and care. It gives many families peace of mind to work with a long-standing local agency.

Understanding Accreditation and Ownership

The Joint Commission accreditation means this agency voluntarily asks outside experts to check their work. These experts look at how the staff manages patient safety and medication records. It is a rigorous process that goes beyond basic legal requirements. That is why accreditation matters. The agency is owned by a mix of government and non-profit interests. This structure often means the agency puts mission goals ahead of profits. Their staff includes 9 total employees, with 5 registered nurses and 2 physicians on the team. They also have 5 volunteers who provide extra support to patients and families. You should look for this balance of medical staff and volunteers when you compare options. A strong team makes a difference in how care is delivered at home. Having both doctors and nurses involved shows they take medical management seriously. Always ask how the team coordinates care with your primary doctor.

Quality Note

Official quality ratings for this provider are not yet available from the Centers for Medicare and Medicaid Services. You can still ask the agency for their own internal quality reports or references.

What Is Hospice Care Like in ALBUQUERQUE?

Hospice care in Albuquerque focuses on comfort rather than a cure. The goal is to manage symptoms so the patient stays as comfortable as possible. Most care happens in the home, though some agencies offer inpatient units for short stays. University of NM Home Care Hospice uses a team approach to reach this goal. With 5 registered nurses and 2 doctors on staff, they have the medical depth to handle complex needs. Volunteers also play a key role by offering companionship or light help with household tasks. The team works to keep the patient in their own bed and surroundings whenever possible. This local service allows people to stay connected to their community and their neighbors. It is about making each day count. Ask if they provide 24-hour phone support for emergencies. You deserve to know who you will talk to in the middle of the night.

What to Ask When Choosing a Hospice Provider

Finding the right fit takes a little bit of time and effort. Start by asking how quickly a nurse can get to your home if a problem happens at night. You should also ask how the agency handles pain medicine and symptom management. It is smart to ask how often the nurse will visit your home each week. Do not be afraid to ask about the volunteers, too. Ask what specific tasks the volunteers can do to help your family. Find out if the agency has experience with your specific health condition. They should be able to explain their process clearly. Ask how they communicate with your regular family doctor. Good care depends on a team that talks to each other. Keep a list of these answers so you can compare your options clearly. You are the best judge of what your family needs right now.

Keep Your Family Stories Alive

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Helpful Guides for Families

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.