FRANKLIN VNA & HOSPICE
Provider Information
- Address
- 75 CHESTNUT STREET
FRANKLIN, NH 03235 - Ownership Type
- Non-Profit
- Medicare Certified Since
- March 18, 2005
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 12 |
| Licensed Practical Nurses (LPN) | 3 |
| Physicians | 1 |
| Volunteers | 11 |
26
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what FRANKLIN VNA & HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how FRANKLIN VNA & HOSPICE compares to hospices nationwide.
11.5 minutes
of nurse care per routine home care day, on average
That is the 41st percentile among hospices nationally. The national median is about 12 minutes.
30
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.5 min
Ranks better than about 41% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life99.4%
Ranks better than about 92% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits67.6%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months28.6%
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care14.3%
Ranks better than about 19% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$16,003 · 39th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 73.9% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment95.9%
- Breathing difficulty screening98.9%
- Breathing difficulty treatment98%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids90.9%
- Visits in the last days of life73.9%
- All care steps completed93.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer19%
- Dementia22%
- Heart and circulatory disease17%
- Lung and respiratory disease15%
- Other conditions22%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Franklin
Franklin VNA & Hospice offers dedicated end-of-life support for individuals and families in Franklin, New Hampshire. Their team provides comfort-focused care directly in your home or preferred setting. The goal is simple. They focus on managing pain and improving your loved one's quality of life during a difficult time. That is the core of what they do. Whether you need nursing support, help with daily tasks, or emotional guidance, this team is ready to step in. It is a local resource right in the heart of Merrimack County. They have been serving this community for many years. Choosing the right support changes everything for a family. You deserve a team that listens closely and acts with genuine kindness. Their staff knows the area well and understands the unique needs of local residents. This makes a real difference when you need help fast.
About FRANKLIN VNA & HOSPICE
Franklin VNA & Hospice operates as a non-profit organization. This means their focus stays firmly on patient care rather than profits. They have held Medicare certification since March 18, 2005. That is nearly two decades of experience serving the community. When you look for a provider, that longevity matters. It shows a steady commitment to high standards. Families should know that non-profit status often means any extra funds go right back into services. That is a big deal. They operate out of their office at 75 Chestnut Street. You can reach their team at (603) 934-3454 to discuss your specific needs. They follow strict national rules to keep that Medicare status active. You can trust that they meet federal requirements for safety and care quality. It is a stable, local choice for anyone in the Franklin area needing hospice support right now.
Quality Care Rating
Understanding Hospice Care in FRANKLIN
Hospice is not about giving up. It is about choosing a different path for your care. In Franklin, this means having a team that visits you at home instead of keeping you in a hospital bed. The thing is, most people wait too long to ask for help. Many families think hospice is just for the final days. But it can last for months. It provides a full team of nurses, social workers, and volunteers. They work together to handle pain, anxiety, and even spiritual questions. You keep your own doctor while the hospice team takes over the daily care. This keeps your home environment peaceful and familiar. And that is what everyone wants. It allows you to focus on making memories with the people you love most. No one should have to walk this path alone. Having a local team nearby provides peace of mind for everyone involved.
What to Ask When Choosing a Hospice Provider
You have choices, so ask the right questions before you decide. First, ask how quickly a nurse can get to your home in an emergency. You need to know that help is just a phone call away at 3 AM. Second, ask what their team looks like. Do they provide spiritual counselors or music therapy? You want to know who will walk through your door. Third, ask how they handle pain management. This is the biggest priority for most families. Get clear answers about how they keep your loved one comfortable. Finally, ask if they have volunteers who can sit with your loved one while you run errands. That short break can save your sanity. Never feel bad about asking these things. You are the advocate for your loved one. A good hospice provider will be glad to answer every single one of your questions clearly.
Keep Your Family's History Alive
Every life is a story worth telling. We help you record memories and preserve your family's voice during this time.
Start RecordingOther Hospice Providers Nearby
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Helpful Guides for Families
What Nearly 17,000 Hospice Inspection Reports Reveal
CMS released 16,894 hospice inspection reports from late 2021 to early 2026. See what surveyors cited most, what serious findings mean, and how to use them.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.