THREE RIVERS HOSPICE WEST
Provider Information
- Address
- 631 NORTH SPRING PARK BOULEVARD
MOUNT VERNON, MO 65712 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 6, 2012
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 11 |
| Licensed Practical Nurses (LPN) | 12 |
| Physicians | 2 |
| Volunteers | 11 |
59
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what THREE RIVERS HOSPICE WEST reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how THREE RIVERS HOSPICE WEST compares to hospices nationwide.
17.7 minutes
of nurse care per routine home care day, on average
That is the 90th percentile among hospices nationally. The national median is about 12 minutes.
57
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day17.7 min
Ranks better than about 90% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.1%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.2%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits8.8%
Ranks better than about 96% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care4.2%
Ranks better than about 66% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months54.2%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care2.1%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$16,117 · 40th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 62.9% of patients or more. Most hospices score above 90 percent.
- Pain screening99.5%
- Pain assessment97.5%
- Breathing difficulty screening99.5%
- Breathing difficulty treatment90.5%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids91.2%
- Visits in the last days of life62.9%
- All care steps completed91.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer19%
- Dementia21%
- Heart and circulatory disease39%
- Lung and respiratory disease9%
- Stroke9%
- Other conditions5%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Care in Mount Vernon
Three Rivers Hospice West serves families across Lawrence County from their home base in Mount Vernon, Missouri. They focus on comfort, dignity, and quality of life for patients facing a life-limiting illness. Choosing a hospice team is a deeply personal decision for any family. This provider works to ensure that patients remain as comfortable as possible in their own homes. They bring medical care, emotional support, and spiritual guidance directly to your door. It is a team effort. Nurses, aides, and counselors work together to build a plan that fits your loved one's specific needs. That is the core of their mission. They have been helping neighbors in this community since June 2012. You deserve to know that your loved ones are in capable hands when they need it most. Having local support makes a big difference during a difficult season.
About Three Rivers Hospice West
This is a for-profit hospice provider that received its Medicare certification on June 6, 2012. Being Medicare-certified means they meet strict federal standards for patient care and safety. This is a big deal. It ensures that families can rely on consistent service levels. When you look for hospice, the business model matters less than the heart behind the care. But knowing they have over a decade of experience in Missouri gives many families peace of mind. They operate out of their office at 631 North Spring Park Boulevard. The thing is, hospice is not just about the end of life. It is about making the most of every single day. They provide tools to help manage pain and symptoms so families can focus on being together. You should feel comfortable asking them about their specific team structure and how they handle after-hours calls. They are there to support you.
Top Quality Care
Understanding Hospice Care in Mount Vernon
Hospice care is a specialized form of medical support. It shifts the goal from curing an illness to maximizing comfort and quality of life. In Mount Vernon and across Lawrence County, hospice teams typically come to the patient. This might be a private home, a nursing facility, or an assisted living center. You don't have to go through this alone. The team usually includes a doctor, a nurse, a social worker, and a chaplain. They all visit the home to provide care. And they are on call 24/7 if a sudden problem arises. Most people wait too long to call for help. The truth is, hospice can provide support for months, not just the final days. Starting sooner allows the team to build a real relationship with the patient and the family. That connection creates a much more peaceful experience for everyone involved. It is a valuable resource for our local community.
What to Ask When Choosing a Hospice Provider
You have the right to interview any hospice provider before you sign up. It helps to be prepared. Start by asking how they handle pain management. You need to know that your loved one will be comfortable. Ask how quickly a nurse can get to the house if there is an emergency in the middle of the night. That matters. Another good question is how they support the family after the loss. Do they offer grief counseling? And ask how they keep the patient's regular doctor involved in the care plan. You want a team that communicates well. If you feel rushed or pressured, keep looking. A good hospice team will take their time to answer every question you have. They should be patient and kind. Trust your gut feeling during these talks. You are looking for a partner to walk this path with you.
Keep Your Family Stories Alive
The wisdom and memories of your loved ones are treasures. We offer simple ways to record and save these stories for future generations to cherish.
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Helpful Guides for Families
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
How to Choose a Hospice Provider: A Family’s Complete Guide
Feeling overwhelmed? Our hospice selection guide helps you compare providers, understand Medicare benefits, and make the best choice for your loved one today.
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.