HospiceScout

KANSAS CITY HOSPICE AND PALLIATIVE CARE

Non-ProfitFreestanding Hospice

Provider Information

Address
9001 STATE LINE ROAD, SUITE 300
KANSAS CITY, MO 64114
Ownership Type
Non-Profit
Medicare Certified Since
December 10, 1984

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for KANSAS CITY HOSPICE AND PALLIATIVE CARE
RoleStaff Count
Registered Nurses (RN)81
Licensed Practical Nurses (LPN)26
Physicians2

159

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what KANSAS CITY HOSPICE AND PALLIATIVE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Both provided directly and arranged with other facilities

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how KANSAS CITY HOSPICE AND PALLIATIVE CARE compares to hospices nationwide.

18.3 minutes

of nurse care per routine home care day, on average

That is the 91st percentile among hospices nationally. The national median is about 12 minutes.

202

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day18.3 min

    Ranks better than about 91% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.7%

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life95.9%

    Ranks better than about 69% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits41.2%

    Ranks better than about 65% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care14.2%

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months21.2%

    Ranks better than about 86% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care23%

    Ranks better than about 4% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)100th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$9,910 · 10th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 37.6% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.3%
  • Pain assessment96.3%
  • Breathing difficulty screening99.9%
  • Breathing difficulty treatment99.9%
  • Treatment preferences discussed98.8%
  • Beliefs and values discussed98.1%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life37.6%
  • All care steps completed94.9%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer31%
  • Dementia18%
  • Heart and circulatory disease12%
  • Lung and respiratory disease14%
  • Stroke5%
  • Other conditions21%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Kansas City

Kansas City Hospice and Palliative Care serves families across the Kansas City, Missouri area. They focus on comfort, dignity, and quality of life for those facing serious illness. Located at 9001 State Line Road, this team provides both hospice and palliative services to help patients stay as comfortable as possible. It is a local resource dedicated to supporting your loved ones during their most difficult moments. They prioritize the physical and emotional needs of every person they serve. Whether you need symptom relief or emotional support, this team is ready to help you navigate your journey.

About Kansas City Hospice and Palliative Care

This organization operates as a non-profit provider. That matters because their goals focus on patient care rather than profits for shareholders. They have been Medicare certified since December 10, 1984. That is a long history of service in the Jackson County community. Families should know that choosing a long-standing non-profit often means a deep commitment to the local area. They have served the community for decades, which says a lot about their stability. You can reach their office directly at (816) 363-2600 to discuss your specific needs. They are well-established and familiar with the local medical landscape in Missouri. It is a big deal to have that level of experience when you are making tough choices for your family.

Quality Care You Can Trust

Kansas City Hospice and Palliative Care holds a 4.5 out of 5-star overall rating from Medicare. They also earned 4.5 stars for their quality of care and 4 stars for patient satisfaction. These scores show they consistently meet high standards for medical care and how they treat the families they serve.

Understanding Hospice Care in Kansas City

Hospice is about more than just medicine. It is about creating a space where people can live their final months with peace. In Kansas City, families have several choices for end-of-life care. But not all providers offer the same level of service. You should look for teams that offer regular visits from nurses and social workers. Most programs in Missouri provide a core team to help with pain, spiritual needs, and daily tasks. The thing is, hospice is meant to be a support system for the whole family, not just the patient. It is about making sure everyone feels heard and cared for. Getting the right help early can change the entire experience for the better.

What to Ask When Choosing a Hospice Provider

Choosing a hospice team is a big step. You want to feel confident in your choice. Start by asking these questions to get a clear picture of how they work. First, ask how quickly they can get a nurse to your home in an emergency. It is vital to know that help is just a phone call away. Second, ask how they handle pain management and comfort when symptoms change at night. You need to know they are available 24/7. Third, ask how they support family caregivers who are tired or feeling overwhelmed. Finally, ask what their plan is if the patient needs to move to a facility. A good team will have clear answers for all these concerns. Don't be afraid to ask for details until you feel at ease.

Preserve Your Family's Unique Story

Your family history is a treasure that deserves to be remembered. We help you record and save your loved one's voice, memories, and life lessons for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.