PHOENIX HOME CARE AND HOSPICE
Provider Information
- Address
- 14330 EAST 42ND STREET SOUTH
INDEPENDENCE, MO 64055 - Ownership Type
- For-Profit
- Medicare Certified Since
- July 26, 2016
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 7 |
| Licensed Practical Nurses (LPN) | 4 |
| Physicians | 1 |
| Volunteers | 0 |
22
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Compassionate Care in Independence
Phoenix Home Care and Hospice serves the Independence area from their office on East 42nd Street South. They provide end-of-life care for families throughout Jackson County. Their team focuses on comfort, dignity, and support during a difficult time. Choosing the right partner for hospice is a major decision for any family. That is why having a local provider with a solid reputation matters. They offer a range of services aimed at managing pain and emotional distress. Their goal is to make every day count for those they serve. Families in the Missouri area rely on them to bridge the gap between medical needs and personal peace. It is about more than just medicine. It is about being there when it matters most. They work hard to ensure that every patient feels heard and respected. Finding the right support can make a world of difference for your loved ones.
About Phoenix Home Care and Hospice
Phoenix Home Care and Hospice is a for-profit provider that has been Medicare certified since July 26, 2016. This certification means they meet federal quality standards for hospice care. Being a for-profit organization, they operate with a focus on efficiency and clear service goals. The thing is, all hospice providers must follow strict rules to keep their certification. This keeps care consistent across the board. You should know that their team has spent years refining their approach to patient support. They have established themselves in the Jackson County community over the last eight years. When you look at their history, it shows a commitment to growth and stability. Families often find comfort in choosing a provider that has a proven track record of service. You want someone who knows the local health systems well. This team understands the unique needs of the Independence community. It is a big deal to have that local connection.
Top Quality Rating
Understanding Hospice Care in Independence
Hospice is not a place you go to die. It is a special kind of care designed to help people live as fully as possible. In Independence, families have access to teams that come directly to the home. This includes nurses, aides, and counselors who visit on a regular schedule. The main goal is to stop pain and improve quality of life. Many people wait too long to call for help. They think it means giving up hope. But the truth is, hospice starts the conversation about what matters to the patient. It brings peace to the home. You get a team of experts who know how to handle the hard days. They provide equipment, supplies, and emotional guidance for the entire family. It is a layer of support that changes everything. You do not have to carry the heavy burden of caregiving on your own anymore. Reach out early to learn your options.
What to Ask When Choosing a Hospice Provider
Picking a provider can feel overwhelming. Start by asking clear questions to get the answers you need. First, ask how quickly a nurse can get to your home if a crisis happens at night. You need to know that help is just a phone call away at all times. Second, ask how they handle pain and other symptoms. You want a team that is proactive, not just reacting to problems after they start. Third, ask about the support they offer to family members after a loss. Grief support is a vital part of the hospice mission. Finally, ask what makes them different from other local providers. Listen for a tone that matches your family's values. Do they seem like they really care? Trust your gut. If a provider cannot answer these simple questions, keep looking. Your loved one deserves the best care possible. Take your time to find the right fit for your unique situation.
Keep Your Family Stories Alive
Your loved one has a lifetime of memories worth sharing. We can help you record those stories and save them for future generations to cherish.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.