HospiceScout

GENTIVA

Provider Information

Address
10100 N AMBASSADOR DRIVE, SUITE 100B
KANSAS CITY, MO 64153
Medicare Certified Since
March 17, 2023

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of March 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

About GENTIVA in Kansas City

GENTIVA serves families in Kansas City, Missouri from their office on North Ambassador Drive. This provider offers hospice services to support patients and their loved ones. They have been certified by Medicare since March of 2023. This certification means they meet federal rules for health and safety. Choosing a hospice provider can feel like a big step. Families often look for providers that show a clear history of meeting these standards. GENTIVA provides care within Platte County to help those who need comfort during a serious illness. They focus on meeting the needs of the patient in their home environment. This helps keep families together in a familiar place. Having a local team ready to help is helpful for many people. It means support is nearby when a sudden change occurs. Care is available for those who need it most in the Kansas City area.

About GENTIVA

GENTIVA maintains a status as a Medicare certified hospice provider. This certification shows they follow national guidelines set by the government. Medicare certification is not just a label. It requires the agency to pass regular checkups by state surveyors. These checkups look at how the team handles care plans and patient safety. Families should know that this oversight is a baseline for quality in the hospice industry. It ensures that the provider has the right staff to meet medical needs. The team generally includes nurses, aides, and social workers. Each member plays a role in keeping the patient comfortable. When you look at a provider, check if they have a history of meeting these requirements. GENTIVA has been part of the Medicare program since early 2023. That history gives families a way to see how long they have worked under these specific federal rules. Consistency matters a lot.

Quality of Care

GENTIVA holds strong quality marks from federal reviewers. They earned high scores for their quality of care based on the latest Hospice Care Index data. These results show they perform well compared to other agencies across the country.

What Is Hospice Care Like in KANSAS CITY?

Hospice care in Kansas City focuses on comfort instead of a cure. The team works to manage pain and other symptoms so the patient can stay alert and comfortable. This approach is common throughout Missouri. Most teams consist of registered nurses, hospice aides, and social workers. They visit the patient at home to help with daily tasks and medical needs. The goal is to improve the quality of life for the remaining days. Some teams also provide spiritual support or volunteers for extra companionship. You can expect the team to create a plan that fits the specific needs of the patient. They talk to the family to make sure everyone understands the care steps. This team approach helps reduce stress for caregivers. It allows family members to focus on spending time with their loved ones. That is the main purpose of hospice care for many in this region.

What to Ask When Choosing a Hospice Provider

Asking the right questions helps you feel more confident in your choice. Start by asking how quickly a nurse can arrive if there is an emergency at night. Most providers offer 24-hour support lines for these situations. You should also ask how often the nurse will visit the home each week. This helps you plan your own schedule. Another good question is how they handle pain management for different types of illnesses. You need to know that they have a clear process for keeping the patient comfortable. Ask if they have experience with the specific condition of your loved one. Lastly, ask how they keep the family informed about changes in the patient. Good communication is a sign of a strong care team. Do not be afraid to ask these questions during your first meeting. You deserve clear answers about the care your family will receive.

Preserve Your Family Stories

Your family history is a gift. We provide tools to help you record and save your favorite memories during this meaningful time.

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.