HospiceScout

MONARCH HOSPICE & PALLIATIVE CARE

Provider Information

Address
800 E 101ST TERRACE, SUITE 350
KANSAS CITY, MO 64131
Medicare Certified Since
February 8, 2023

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how MONARCH HOSPICE & PALLIATIVE CARE compares to hospices nationwide.

20.6 minutes

of nurse care per routine home care day, on average

That is the 96th percentile among hospices nationally. The national median is about 12 minutes.

33

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day20.6 min

    Ranks better than about 96% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.7%

    Ranks better than about 47% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life99.2%

    Ranks better than about 91% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits4.8%

    Ranks better than about 98% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care12.5%

    Ranks better than about 15% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months20.8%

    Ranks better than about 86% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care16.7%

    Ranks better than about 12% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)79th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$15,266 · 35th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 92.6% of patients or more. Most hospices score above 90 percent.
  • Pain screening93.8%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids97.3%
  • Visits in the last days of life96.2%
  • All care steps completed92.6%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia33%
  • Heart and circulatory disease20%
  • Lung and respiratory disease12%
  • Other conditions21%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Kansas City

Monarch Hospice & Palliative Care serves families across the Kansas City area from their office on 101st Terrace. They provide essential end-of-life support, focusing on comfort and quality of life for patients. When a loved one faces a life-limiting illness, having a local team makes a world of difference. The thing is, hospice is not just about the end. It is about making every single day count. This team works to manage pain and symptoms while supporting the family unit. They bring care directly to where the patient lives, whether that is a private home or a care facility. It is a deeply personal service rooted in the Jackson County community.

About Monarch Hospice & Palliative Care

Monarch Hospice & Palliative Care has been a Medicare-certified provider since February 8, 2023. This certification means they meet strict federal standards for quality and safety. What most people don't realize is that these standards are quite rigorous. They cover everything from how staff are trained to how they handle medical emergencies. As a family, you should know that this provider operates with a focus on meeting patient needs in Jackson County. They are part of a larger network of care providers in Missouri. Choosing a certified provider gives you peace of mind because you know they are held to national rules. It is a vital check for any family making this difficult choice. And honestly, having that oversight is a huge relief when you are already dealing with so much stress.

Exceptional Quality Ratings

Monarch Hospice & Palliative Care holds a perfect 5/5 star rating from Medicare. This includes a 5/5 score for their Quality of Care based on the CMS Hospice Care Index. That is a big deal. It means they are performing at the top level compared to other providers nationwide.

Understanding Hospice Care in Kansas City

Kansas City has several hospice options, but they are not all the same. The goal of any hospice team is to keep the patient comfortable and pain-free. They also provide emotional and spiritual support for the whole family. In a city this size, you have access to many resources, but you need to find the right fit. Many families wait too long to ask for help, but hospice can actually start months before the end. It is about getting the right support team in place early. The team usually includes nurses, doctors, aides, and social workers. They work together to create a plan that fits your loved one's specific wishes. So, do not be afraid to reach out and ask questions early. You deserve to have the right people in your corner during this time.

What to Ask When Choosing a Hospice Provider

Picking a hospice team is a heavy task. You want to feel confident in your choice. Start by asking how quickly a nurse can get to your home if an emergency happens at night. You should also ask about their specific experience with your loved one's condition. It helps to understand how they involve the family in the daily care plan. Ask them, "How will you help us manage pain when things get difficult?" Another good question is, "What kind of grief support do you offer after the patient passes?" These questions help you see if their values match yours. Take your time with these talks. You are looking for a partner who listens and respects your family's needs. That is the most important part of the process.

Preserve Your Family’s Story

Every life has a unique story worth saving. During this time, capturing memories and voices can be a beautiful way to honor your loved one and keep their spirit alive for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.