VITALCARING GROUP
Provider Information
- Address
- 344 KEYWAY DRIVE, SUITE C
FLOWOOD, MS 39232 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 9, 2014
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 9 |
| Licensed Practical Nurses (LPN) | 2 |
27
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what VITALCARING GROUP reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how VITALCARING GROUP compares to hospices nationwide.
14.1 minutes
of nurse care per routine home care day, on average
That is the 69th percentile among hospices nationally. The national median is about 12 minutes.
42
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.1 min
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.4%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life87.4%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits50.6%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care13.8%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months34.5%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care15.5%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.7%
Ranks better than about 41% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,376 · 36th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 68.2% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life68.2%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer15%
- Dementia35%
- Heart and circulatory disease20%
- Lung and respiratory disease9%
- Stroke7%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About VITALCARING GROUP
VITALCARING GROUP provides hospice services to families in Flowood, Mississippi. This provider is a freestanding hospice that has served the community since 2014. They hold accreditation from the Accreditation Commission for Health Care. This status shows they meet specific standards for patient safety and care quality. It is a sign of their commitment to high performance. Families in Rankin County can look to this team for end of life support. The agency operates as a for-profit organization. They focus on meeting the needs of those they serve. Choosing a provider is a big step. Having this accreditation offers a clear benchmark for families to consider during their search.
Provider Background
VITALCARING GROUP is a for-profit provider based at 344 Keyway Drive in Flowood. They have been certified by Medicare for over a decade. The Accreditation Commission for Health Care reviewed their operations to ensure they follow best practices. This group acts as an independent entity in the local market. Their team includes 9 registered nurses and 2 licensed practical nurses. That is a total of 27 staff members available to support patients. Accreditation means an outside group checked their work. It proves they follow rules that help keep care safe and consistent. This matters because it gives you an objective way to judge their performance. You deserve to know that your loved one has a team that meets these national benchmarks every day.
Quality Performance
What Is Hospice Care Like in FLOWOOD?
Hospice care in Mississippi focuses on comfort for people with a terminal illness. The goal is to manage pain and improve quality of life. This care often happens in your own home. Sometimes it takes place in a nursing facility or a hospital. In Flowood, you will find a team that includes doctors and nurses. They work with social workers to help with emotional needs. This team visits regularly to check on symptoms. They also help family members learn how to provide care. Having 9 registered nurses on staff means this provider has significant clinical resources available. You can expect them to coordinate with your primary doctor. They want to ensure that every patient feels heard. The team is ready to respond to changes in health status quickly and effectively.
What to Ask When Choosing a Hospice Provider
You should gather information before you make a final choice. Ask about how the team handles pain management at night. You should also ask how they support family caregivers during a crisis. It helps to know how many patients each nurse sees in a week. Ask how the team communicates changes in the care plan to you. Find out if they offer grief support for the family after a loss. You can also ask about their experience with specific health conditions. Do not be afraid to request clear answers. A good provider will be happy to explain their process to you. These questions help you see if their values match your needs. Take your time to get the facts you need to feel comfortable.
Preserve Your Family Stories
Your family has a unique history that deserves to be remembered for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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