HospiceScout

COMPASSUS-JACKSON

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
3900 LAKELAND DRIVE, SUITE 100
FLOWOOD, MS 39232
Ownership Type
For-Profit
Medicare Certified Since
April 16, 2004

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for COMPASSUS-JACKSON
RoleStaff Count
Registered Nurses (RN)6
Physicians3
Volunteers37

24

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what COMPASSUS-JACKSON reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2013.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how COMPASSUS-JACKSON compares to hospices nationwide.

17.4 minutes

of nurse care per routine home care day, on average

That is the 89th percentile among hospices nationally. The national median is about 12 minutes.

60

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day17.4 min

    Ranks better than about 89% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends4.3%

    Ranks better than about 10% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life89.8%

    Ranks better than about 30% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits54%

    Ranks better than about 48% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care11.1%

    Ranks better than about 20% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months38.9%

    Ranks better than about 44% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care23.6%

    Ranks better than about 3% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.4%

    Ranks better than about 45% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$16,672 · 43rd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 67.4% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment95.7%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life67.4%
  • All care steps completed99.4%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer21%
  • Dementia50%
  • Heart and circulatory disease9%
  • Lung and respiratory disease9%
  • Stroke6%
  • Other conditions6%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassus-Jackson Overview

Compassus-Jackson serves families throughout Flowood, Mississippi, and the surrounding Rankin County area. They provide compassionate end-of-life care focused on comfort and dignity. The team works hard to support patients where they feel most at home. Choosing the right hospice is a major decision for any family. That is why having local options matters so much. This provider offers specialized medical and emotional support during a difficult season. Their team visits you right at 3900 Lakeland Drive, Suite 100. It is their goal to ensure patients remain comfortable and pain-free. They understand the local community needs. That helps them provide better care for everyone involved. If you live in or near Flowood, they are a reachable choice for your loved one's needs.

About Compassus-Jackson

Compassus-Jackson has been a Medicare-certified provider since April 16, 2004. Being certified for two decades shows a long history of meeting federal standards. They operate as a for-profit organization. Some families wonder what that means for care. The truth is that all Medicare-certified hospices must follow the same strict rules for patient safety. They must provide services like nursing care, social work, and grief support. You can trust that they meet the same core requirements as any other hospice in Mississippi. The thing is, choosing a provider is often about the connection you feel with the staff. You should feel comfortable asking them about their specific experience with your loved one's condition. They have built a track record in Rankin County over many years. That experience can provide a sense of stability during a time when everything else feels uncertain.

Quality Performance

Compassus-Jackson holds an overall rating of 4 out of 5 stars. They also earned 4 out of 5 stars for their quality of care based on the CMS Hospice Care Index. This score reflects how well they manage patient pain and meet core care standards.

Understanding Hospice Care in Flowood

Hospice care is not just about medical treatment. It is about living each day to the fullest. In Flowood, families often have several choices for end-of-life support. Many people think hospice is only for the final few days of life. That is actually a common mistake. The best care happens when families reach out early. This allows the hospice team to manage symptoms before they become overwhelming. It also gives the patient and family more time to talk and share memories. And that is what really matters. Medicare covers these services fully for those who qualify. This takes the financial burden off your plate. You can focus on being a daughter, a son, or a spouse instead of a caregiver. That is the true gift of hospice care.

What to Ask When Choosing a Hospice Provider

You have a voice in this process. Don't be afraid to ask hard questions. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know that someone is always available. Second, ask how they handle pain and other uncomfortable symptoms. You want a team that acts fast. Third, ask how they support the family after a loss. Grief is a long journey and you shouldn't walk it alone. Finally, ask about their experience with your loved one's specific illness. Some teams have extra training for certain conditions. These answers will help you feel more confident in your choice. Take your time. You are doing a good thing by planning ahead for your loved one's comfort.

Preserve Your Family's Unique Story

Your loved one's life is a collection of precious memories and wisdom. We offer tools to help you record and save these stories for future generations to cherish forever.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.