GENTIVA
Provider Information
- Address
- 106 RIVERVIEW DRIVE, 2ND FLOOR
FLOWOOD, MS 39232 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 16, 2004
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 21 |
| Physicians | 4 |
| Volunteers | 6 |
58
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
11.6 minutes
of nurse care per routine home care day, on average
That is the 42nd percentile among hospices nationally. The national median is about 12 minutes.
96
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.6 min
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.8%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.7%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits16.4%
Ranks better than about 91% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.2%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months40.3%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care24.4%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.4%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)83rd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,147 · 34th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 67.4% of patients or more. Most hospices score above 90 percent.
- Pain screening99.8%
- Pain assessment100%
- Breathing difficulty screening99.8%
- Breathing difficulty treatment99.7%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life67.4%
- All care steps completed99.4%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer18%
- Dementia32%
- Heart and circulatory disease19%
- Lung and respiratory disease18%
- Stroke5%
- Other conditions9%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care at GENTIVA
GENTIVA serves families in Flowood, Mississippi, and the surrounding Rankin County area. Their team provides end-of-life care focused on comfort and support for patients with life-limiting illnesses. They work to manage symptoms while keeping patients in their own homes whenever possible. It is a vital service for those facing difficult health journeys. Choosing the right partner for this stage of life is a big decision for any family. You want a team that listens and responds to your unique needs. GENTIVA has been helping patients in this region since 2004. That is two decades of experience in the local community. They focus on dignity and quality of life for every person under their care. If you are starting this search, knowing their background helps you feel more prepared for the road ahead.
About GENTIVA
GENTIVA operates as a for-profit hospice provider in Flowood. They have been Medicare-certified since September 16, 2004. Medicare certification is a standard that ensures providers meet specific federal safety and quality rules. This is important because it means they are held to strict oversight. Families should know that being for-profit does not change the core mission of hospice. The main goal remains the same: to provide comfort and peace. You can find their office at 106 Riverview Drive on the 2nd floor. It is easy to reach them by phone at (601) 983-3193 if you have questions about their specific programs. The thing is, every hospice agency has a different culture. Some focus more on volunteers, while others emphasize medical technology. You should always ask how their specific business model affects the daily care your loved one will receive.
Quality Insights
Understanding Hospice Care in Flowood
Hospice is not about giving up. It is about choosing a different path that focuses on quality of life. In Flowood, families have access to teams that include doctors, nurses, and social workers. These professionals visit you where you live. They bring equipment and medicine to your door. The goal is to keep your loved one comfortable and pain-free. Most people do not realize that hospice can also support the family members. You get help with emotional stress and daily tasks. It is a team effort. You are never doing this alone. The Medicare benefit covers these services fully for those who qualify. That means you do not have to worry about the cost of basic care. It lets you spend your energy on what matters most. Spending time together is the real priority during these precious days.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask tough questions. Start by asking how quickly a nurse can get to your home in an emergency. Speed matters when someone is in pain. Next, ask about their volunteer program. Volunteers can offer a break for caregivers or simply sit with the patient. It makes a huge difference. You should also ask how they handle after-hours calls. Do you get a nurse on the phone right away? Or do you leave a message? Finally, ask how they help with spiritual or emotional needs. Some families want a chaplain, while others prefer a counselor. Make sure their values match what your family needs. Do not be afraid to speak up. The right team will be happy to answer everything you ask. They understand that this is a very difficult time for your family.
Keep Your Family Stories Alive
Your loved one's voice and memories are a gift. We can help you record these stories so your family has them for years to come.
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