HospiceScout

THREE RIVERS HEALTH HOMECARE & HOSPICE

Combination Government & Non-ProfitACHC AccreditedHome Health Agency

Provider Information

Address
711 S HEALTH PAKRWAY
THREE RIVERS, MI 49093
Ownership Type
Combination Government & Non-Profit
Medicare Certified Since
April 10, 1990

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for THREE RIVERS HEALTH HOMECARE & HOSPICE
RoleStaff Count
Registered Nurses (RN)1
Physicians0
Volunteers1

4

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what THREE RIVERS HEALTH HOMECARE & HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.

Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how THREE RIVERS HEALTH HOMECARE & HOSPICE compares to hospices nationwide.

11.7 minutes

of nurse care per routine home care day, on average

That is the 43rd percentile among hospices nationally. The national median is about 12 minutes.

14

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.7 min

    Ranks better than about 43% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.2%

    Ranks better than about 41% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life97.5%

    Ranks better than about 83% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits25%

    Ranks better than about 84% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months33.3%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$11,195 · 15th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 77.5% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment93.8%
  • Treatment preferences discussed100%
  • Beliefs and values discussed96.9%
  • Visits in the last days of life77.5%
  • All care steps completed90.8%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer28%
  • Dementia16%
  • Heart and circulatory disease31%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Providing Comfort in Three Rivers

Three Rivers Health Homecare & Hospice serves families in St. Joseph County, Michigan. They focus on comfort, dignity, and peace for patients facing life-limiting illnesses. Their team works right out of the building at 711 S Health Parkway. They aim to support both the patient and their loved ones through a very difficult time. It is about making every day count. If you live in or near Three Rivers, this local team is ready to help you navigate your options.

About Three Rivers Health Homecare & Hospice

This provider operates as a mix of government and non-profit ownership. That is a unique structure. They have been Medicare certified since April 10, 1990. That is over three decades of service to the community. Having that much history matters. It means they have been around long enough to learn what works best for families. You should know that their long track record shows a deep commitment to the area. Choosing a provider with deep roots can bring a lot of comfort when you are feeling overwhelmed. They are not a new face in the crowd. They are a steady partner for your family.

High Quality Care

Three Rivers Health Homecare & Hospice holds a 4.5 out of 5-star overall quality rating from Medicare. They also earned 4.5 stars for their quality of care based on the CMS Hospice Care Index. This score shows they meet high standards for patient comfort and family support.

Understanding Hospice Care in Three Rivers

Hospice is not about giving up. It is about choosing a different kind of care. The goal here is to manage pain and symptoms so the patient can stay comfortable. Most care happens wherever the patient calls home. That could be a private house or a care facility. In St. Joseph County, having a team nearby means they can respond faster when you need them. The thing is, many families wait too long to call. They think hospice is only for the very last days. But hospice can provide support for months. Starting early helps everyone get settled and feel less stressed. You deserve that peace of mind.

What to Ask When Choosing a Hospice Provider

You have choices, and that is a good thing. Before you pick a provider, take a moment to ask the right questions. First, ask how quickly a nurse can get to your home in an emergency. You want to know they will be there when it matters most. Second, ask how they support family caregivers. It is hard work to care for a loved one. You will need a team that supports you, too. Third, ask about their specific experience with your loved one's condition. Not every team is the same. Finally, ask what their plan is if the patient's needs change suddenly. Clear answers will help you feel more confident in your choice.

Keep Your Family Stories Alive

During this time, memories are your most precious gift. We can help you record and preserve your family history for future generations to cherish.

Preserve Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.