HospiceScout

HOSPICE OF SOUTHEASTERN MICHIGAN

Non-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
400 GALLERIA OFFICENTRE, SUITE 400
SOUTHFIELD, MI 48302
Ownership Type
Non-Profit
Medicare Certified Since
November 1, 1983

Are you this hospice's administrator? Update your information

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HOSPICE OF SOUTHEASTERN MICHIGAN
RoleStaff Count
Registered Nurses (RN)59
Physicians2
Volunteers3

90

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HOSPICE OF SOUTHEASTERN MICHIGAN reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HOSPICE OF SOUTHEASTERN MICHIGAN compares to hospices nationwide.

13.6 minutes

of nurse care per routine home care day, on average

That is the 64th percentile among hospices nationally. The national median is about 12 minutes.

355

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day13.6 min

    Ranks better than about 64% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends9.1%

    Ranks better than about 63% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life94.7%

    Ranks better than about 59% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits71.9%

    Ranks better than about 23% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care7.8%

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months42.3%

    Ranks better than about 34% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care9.5%

    Ranks better than about 38% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.7%

    Ranks better than about 29% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$17,273 · 46th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 71.8% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.8%
  • Pain assessment99.2%
  • Breathing difficulty screening99.9%
  • Breathing difficulty treatment99.3%
  • Treatment preferences discussed99.9%
  • Beliefs and values discussed99.8%
  • Bowel care for patients on opioids99.7%
  • Visits in the last days of life71.8%
  • All care steps completed98.9%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer33%
  • Dementia14%
  • Heart and circulatory disease16%
  • Lung and respiratory disease6%
  • Stroke24%
  • Other conditions9%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Care and Support in Southfield

Hospice of Southeastern Michigan provides end-of-life care for families in Southfield, Michigan. Their office is at 400 Galleria Officentre. They focus on comfort, dignity, and quality of life for every patient. The team works hard to meet the needs of those facing a serious illness. They serve the Oakland County area with dedicated support. Choosing the right partner for this journey is a big step for any family. That is why they offer a range of services designed to help you during a difficult time. You deserve to feel supported every day. Their team knows that each person has unique needs. They strive to provide care that feels personal and kind. Getting the right help can make all the difference in your comfort. It is about making sure you are heard and cared for well.

About HOSPICE OF SOUTHEASTERN MICHIGAN

This provider has been Medicare certified since November 1, 1983. That is over forty years of service to the community. They operate as an 'Other' ownership type, which is a common setup in the hospice world. What families should know is that their long history shows a deep commitment to the field. They have been doing this work for a very long time. That is a big deal. Medicare certification means they must follow strict rules to keep their standards high. It acts as a safety net for your family. You want a team that knows the ropes and has a proven track record. This provider has been around long enough to see many changes in care. They use that experience to guide families through complex choices. And they do it with a steady hand. You are in experienced hands here.

Quality Insights

Hospice of Southeastern Michigan holds a perfect 5/5 overall rating and a 5/5 for quality of care from Medicare. Their patient satisfaction score sits at 3/5. This means they excel at clinical care, though some families have shared different feedback on their personal experience.

Understanding Hospice Care in Southfield

Finding the right hospice in Southfield means looking at more than just a name on a list. You want to find someone who fits your family's values. Most people do not realize that hospice is not just about the final days. It is about making the most of the time you have right now. The goal is to manage pain and provide emotional support for everyone involved. In Oakland County, you have access to several options. But not every provider is the same. Some focus on specific types of care while others offer a broader range of services. The thing is, you should never feel rushed to pick a provider. Take a breath. Look for a team that listens to your concerns. They should be willing to sit down and answer all your questions. Clarity is your best friend when making these choices.

What to Ask When Choosing a Hospice Provider

Picking the right hospice is a heavy task. Start by asking these questions to get the full picture. First, ask how quickly a nurse can get to your home if an emergency happens. You need to know that help is available 24/7. Second, ask what their plan is for managing pain and other symptoms. You want a clear answer, not a vague one. Third, ask how they support the family's emotional and spiritual needs. Hospice care is for the whole family, not just the patient. Finally, ask if they have experience with your specific diagnosis. Some providers are better equipped for certain conditions than others. The goal is to find a team that feels like a natural extension of your own family. Trust your gut feeling after you talk with them. It usually tells you what you need to know.

Keep Your Family Stories Alive

The stories you share today become the legacy of tomorrow. Find simple ways to record and save the memories that matter most to your family before they fade.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.