GENTIVA I
Provider Information
- Address
- 25925 TELEGRAPH RD, SUITE 102
SOUTHFIELD, MI 48033 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 17, 1994
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 16 |
24
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA I reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2017.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA I compares to hospices nationwide.
14.5 minutes
of nurse care per routine home care day, on average
That is the 72nd percentile among hospices nationally. The national median is about 12 minutes.
69
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.5 min
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.6%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits27.5%
Ranks better than about 82% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.5%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months41.9%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care6.8%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.4%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$14,398 · 30th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 73.6% of patients or more. Most hospices score above 90 percent.
- Pain screening99.4%
- Pain assessment96.9%
- Breathing difficulty screening97.7%
- Breathing difficulty treatment98.5%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids96.9%
- Visits in the last days of life73.6%
- All care steps completed94.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer18%
- Dementia17%
- Heart and circulatory disease30%
- Lung and respiratory disease6%
- Stroke19%
- Other conditions11%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About GENTIVA I
GENTIVA I provides hospice services for families in Southfield, Michigan. This freestanding hospice center has served the local area since 1994. They are accredited by CHAP, which means an outside group checked their work to ensure they meet high standards for safety and care. Receiving this seal of approval shows they meet strict rules for patient health. Their team operates out of an office on Telegraph Road. They offer medical support and comfort for people facing a terminal illness. Families often look for this type of long-term experience when choosing a partner for end-of-life care. Choosing a certified provider helps give you peace of mind during a hard time. That is why checking their history matters so much. You want a team that knows the regulations and follows them every single day.
Understanding GENTIVA I
GENTIVA I operates as a for-profit hospice provider. Being a for-profit group means they report to shareholders while following Medicare rules. They hold accreditation from CHAP. This organization looks at how the agency handles medical records and patient rights. They also review how the staff interacts with families during home visits. Having this accreditation is a sign that the agency wants to prove their quality to the public. The team includes 16 registered nurses among their 24 total employees. This ratio suggests a strong focus on clinical care. Nurses are the backbone of hospice. They manage pain and teach families how to help at home. You should feel comfortable asking how these nurses will coordinate with your own primary doctor. It is a simple step that helps everyone stay on the same page. Good care starts with clear communication between the staff and your home team.
Quality Performance
What Is Hospice Care Like in SOUTHFIELD?
Hospice care in Southfield focuses on comfort instead of a cure. The goal is to manage symptoms so the patient can live their final days with dignity. Most care happens at home, but some services reach into nursing homes or assisted living centers. GENTIVA I uses a team of 16 registered nurses to handle these needs. These nurses work with doctors to adjust medicine and keep the patient steady. They also bring in other staff as needed to support the emotional health of the family. You might have questions about how often a nurse will visit your home. That is a common concern for many people. You should know that the plan changes as needs change. A good team will adapt their schedule to meet your current situation. Being in a local office means they know the community resources well. This helps them connect you to local help if you need it quickly.
What to Ask When Choosing a Hospice Provider
Picking a hospice agency is a big decision. You have to be sure they fit your family goals. Start by asking how many nurses they have available for after-hours calls. You need to know who will answer the phone at three in the morning. Ask how they handle pain management if symptoms get worse suddenly. It is also good to ask how they support family members with grief. Will they offer counseling or just send a letter? Find out how they coordinate with your current doctor to avoid confusion. If the agency uses volunteers, ask how they are trained and screened before they enter your home. Finally, ask for a list of local facilities they visit most often. Getting clear answers helps you feel more in control. Take your time with these questions. You deserve to feel confident in the team you choose to help your loved one.
Keep Family Stories Alive
Your loved one has a lifetime of stories that deserve to be remembered. Recording these memories is a beautiful way to honor their journey and provide comfort for years to come.
Preserve MemoriesOther Hospice Providers Nearby
COREWELL HEALTH CHILDREN'S PATCH PROGRAM
HEARTLAND HOSPICE (SOUTHFIELD)
ASSURED HOSPICE CARE, INC
PARRISH PALLIATIVE AND HOSPICE CARE, LLC
UNIVERSAL HOSPICE CARE
PREMIER AT HOME HOSPICE & PALLIATIVE CARE, LLC
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