HospiceScout

GENTIVA I

Provider Information

Address
25925 TELEGRAPH RD, SUITE 102
SOUTHFIELD, MI 48033
Ownership Type
For-Profit
Medicare Certified Since
August 17, 1994

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Support at Home in Southfield

GENTIVA I serves families across Southfield, Michigan, from their office on Telegraph Road. They provide hospice care focused on comfort and dignity for those with life-limiting illnesses. Choosing a local provider means your care team knows the community well. That matters when you need help fast. Their team works to manage pain and symptoms while supporting the entire family unit. It is about making every day count as much as possible. Whether at home or in a facility, they aim to bring peace to your living room. The goal is simple: helping you focus on what really matters right now. You are not alone in this journey.

About GENTIVA I

GENTIVA I operates as a for-profit hospice provider in Oakland County. They have been Medicare certified since August 1994, which shows a long history of serving the region. That is three decades of experience. For-profit status just means they manage their business as a private company, but they still follow strict Medicare rules to keep their certification. You should know that Medicare covers hospice services for those who qualify. This provider has been part of the local healthcare landscape for a very long time. They have seen many changes in how care is delivered over the years. Understanding their history can give you peace of mind when you choose them for your loved one. They are established and ready to help.

Quality of Care

GENTIVA I holds a perfect 5/5 overall rating and a 5/5 for quality of care from CMS. This means they excel at managing patient needs and following best practices. Their patient satisfaction score sits at 3/5, showing there is always room to grow in how they connect with families.

Understanding Hospice Care in Southfield

Southfield has several hospice options, but finding the right fit is a personal choice. Hospice is not a place you go to die. It is a service that comes to you. Many people wait too long to ask for help because they fear the word hospice. The truth is, early care helps manage pain much better. Most families find that hospice teams bring a sense of calm to a chaotic time. You will work with nurses, aides, and social workers who visit your home. And they are on call around the clock. That is a big deal when symptoms flare up at night. You deserve to have experts by your side in Oakland County. Do not be afraid to reach out early.

What to Ask When Choosing a Hospice Provider

Picking a provider can feel overwhelming. Start by asking how quickly a nurse can get to your home in an emergency. You want to know their response time. Ask how they handle pain medications and if they have a doctor who specializes in comfort care. That is crucial. You should also ask how they support the family after a loss. Grief support is a huge part of what a good hospice team provides. Ask about their staff turnover, too. It helps to have the same faces visiting your loved one regularly. Do they offer volunteers for extra companionship? These little things make a massive difference in your daily life. Trust your gut when you talk to them.

Keep Your Family Stories Alive

Your loved one has a lifetime of wisdom and memories worth saving. Creating a lasting record of their journey can be a beautiful way to honor their life while providing comfort to your whole family.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.