GENTIVA I
Provider Information
- Address
- 25925 TELEGRAPH RD, SUITE 102
SOUTHFIELD, MI 48033 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 17, 1994
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 16 |
24
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA I reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2017.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA I compares to hospices nationwide.
14.5 minutes
of nurse care per routine home care day, on average
That is the 72nd percentile among hospices nationally. The national median is about 12 minutes.
69
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.5 min
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.6%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits27.5%
Ranks better than about 82% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.5%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months41.9%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care6.8%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.4%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$14,398 · 30th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 73.6% of patients or more. Most hospices score above 90 percent.
- Pain screening99.7%
- Pain assessment96.5%
- Breathing difficulty screening98.4%
- Breathing difficulty treatment97.6%
- Treatment preferences discussed100%
- Beliefs and values discussed99.3%
- Bowel care for patients on opioids97.3%
- Visits in the last days of life73.6%
- All care steps completed94.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer18%
- Dementia17%
- Heart and circulatory disease30%
- Lung and respiratory disease6%
- Stroke19%
- Other conditions11%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Gentiva I
Gentiva I serves families in Southfield, Michigan, from their office on Telegraph Road. This freestanding hospice provider offers care to those in Oakland County. They have been certified by Medicare since 1994. The team holds accreditation from CHAP. This means an outside group checked their work to see that it meets high standards. They work to provide support for patients and their loved ones.
About GENTIVA I
This provider operates as a for-profit hospice agency. They employ 24 people, including 16 registered nurses. This staffing level helps them handle the medical needs of their patients. They also carry accreditation from CHAP. This group reviews hospice agencies to ensure they meet strict rules. When an agency earns this status, it shows they follow specific health and safety guidelines. Families should know that this accreditation is a sign of a commitment to quality. It gives families more peace of mind during a hard time. The team focuses on the care they provide to each person. That is their main goal every day.
Quality Performance
What Is Hospice Care Like in SOUTHFIELD?
Hospice care in Southfield focuses on comfort and symptom management for those with a terminal illness. Most families receive care in their own homes. The team at Gentiva I uses their 16 registered nurses to manage pain and other symptoms. They work under the direction of a doctor to create a plan for each person. And this plan changes as needs change. They help with daily care and emotional support for the whole family. The goal is to keep the patient as comfortable as possible. It is a team effort. They provide the tools and staff to make this happen at home.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice agency is a big decision. You should ask clear questions to understand how they work. Start by asking how quickly they can start care once a doctor says it is time. Ask about how they handle pain after hours or on weekends. You also want to know how many staff members will visit the home each week. Ask if they have experience with the specific health needs of your loved one. These questions help you see if their services match what you need. It is okay to ask for more details until you are sure. You deserve clear answers.
Preserve Your Family Stories
The time spent with family is precious. You can save your loved one's stories, memories, and wisdom to share with future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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HEARTLAND HOSPICE (SOUTHFIELD)
ASSURED HOSPICE CARE, INC
PARRISH PALLIATIVE AND HOSPICE CARE, LLC
UNIVERSAL HOSPICE CARE
PREMIER AT HOME HOSPICE & PALLIATIVE CARE, LLC
Helpful Guides for Families
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How to Start Hospice Conversations: A Practical Guide
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What CMS Star Ratings Actually Mean for Your Family
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Some stories are worth writing down
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