HospiceScout

HOPE HOSPICE AND PALLIATIVE CARE

Provider Information

Address
26780 FRANKLIN RD
SOUTHFIELD, MI 48034
Ownership Type
For-Profit
Medicare Certified Since
August 26, 2021

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Care Options in Southfield

Hope Hospice and Palliative Care serves patients and their families throughout the Southfield, Michigan area. They provide end-of-life support focused on comfort and dignity within Oakland County. Choosing the right team is a deeply personal decision that changes how a loved one spends their final months. This provider offers services designed to manage pain and improve the quality of daily life at home or in a facility. They have been a part of the local healthcare landscape since August 2021. Finding the right fit takes time. It is helpful to look at all your local options before deciding on a partner for this journey. You deserve a team that listens well and acts fast.

About Hope Hospice and Palliative Care

Hope Hospice and Palliative Care operates as a for-profit organization. They earned their Medicare certification on August 26, 2021. Being Medicare-certified means they meet specific federal standards for safety and care delivery. That is a baseline you should expect from any hospice team. Families should know that being for-profit does not change the core mission of hospice, which is keeping a patient comfortable. However, every agency has its own unique style and culture. Some focus more on volunteers, while others prioritize specific medical treatments or spiritual support. The thing is, you should always interview the staff to see if their values match your own. Ask about their team size and how they handle emergencies after hours. You need to feel confident in their hands.

Quality of Care Rating

Hope Hospice and Palliative Care holds a 2.5/5 star rating for overall quality and care. This score comes from the CMS Hospice Care Index. It reflects how they perform on national measures compared to other providers. A 2.5 rating suggests there is room for improvement in their service delivery. Use this data as a starting point, not the final word. Talk to them directly about these numbers to see how they plan to grow.

Understanding Hospice Care in Southfield

Southfield is home to many skilled healthcare providers. Hospice care here works to support the whole person, not just the disease. It brings nurses, aides, and social workers directly to your door. This helps patients stay in familiar surroundings, which is often where they feel most at peace. Some families worry that starting hospice means giving up hope. That is a common myth. In reality, hospice is about choosing quality time over aggressive treatments that may cause more pain. It shifts the goal from curing the body to healing the spirit. You can find comfort in knowing that resources are available right here in Oakland County. Reach out to local experts if you feel overwhelmed by the process.

What to Ask When Choosing a Hospice Provider

Picking a hospice team is a big deal. You want to be sure you have the right people in your corner. Start by asking these four questions to get a clear picture of their service. First, ask how quickly a nurse can get to your home if an urgent problem happens at night. Second, ask what kind of support they offer for family caregivers who might be tired or sad. Third, ask how they handle pain management and medication changes. Finally, ask if they have volunteers who can sit with your loved one to provide extra company. Do not be afraid to ask for clarity. You are the advocate for your family member. Their answers should be clear, kind, and easy to understand.

Preserve Your Family’s Story

During this time, memories become even more precious. Documenting life stories and wisdom is a beautiful way to honor your loved one. Let us help you keep those voices alive for the generations to come.

Start Your Story

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.