HOPE HOSPICE AND PALLIATIVE CARE, LLC
Provider Information
- Address
- 26780 FRANKLIN RD
SOUTHFIELD, MI 48034 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 26, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 1 |
9
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOPE HOSPICE AND PALLIATIVE CARE, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOPE HOSPICE AND PALLIATIVE CARE, LLC compares to hospices nationwide.
8.1 minutes
of nurse care per routine home care day, on average
That is the 10th percentile among hospices nationally. The national median is about 12 minutes.
7
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.1 min
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends15.1%
Ranks better than about 88% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life47.2%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits96.7%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care15.4%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months3.8%
Ranks better than about 97% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care7.7%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice7.7%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$9,298 · 8th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 6.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment95.5%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life6.5%
- All care steps completed92.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer36%
- Dementia31%
- Other conditions33%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hope Hospice and Palliative Care
Hope Hospice and Palliative Care, LLC is a freestanding hospice provider based in Southfield, Michigan. They have offered care to the Oakland County community since their certification in 2021. This provider holds accreditation from the Accreditation Commission for Health Care, also known as ACHC. They aim to support patients and their families during end of life care.
About Hope Hospice and Palliative Care
This organization operates as a for-profit hospice agency. Being accredited by the ACHC shows that they choose to meet specific national standards for their services. These standards cover patient safety and the quality of clinical care provided. Accreditation acts as a third-party review of their internal processes. It helps ensure the agency stays focused on the needs of the families they serve. The team is currently small, with nine staff members total. This group includes two registered nurses and one licensed practical nurse who handle clinical tasks. They also have one volunteer on their team. Families should know that hospice care focuses on comfort rather than a cure for illness. It is a team effort meant to manage symptoms and provide emotional support at home.
Quality of Care
What Is Hospice Care Like in Southfield?
Hospice care in Southfield follows the standard Medicare model found across Michigan. It provides a team of experts to visit patients where they live. This often includes their private home or an assisted living facility. The goal is to keep the patient as comfortable as possible. At Hope Hospice and Palliative Care, the staff includes registered nurses and a licensed practical nurse to oversee physical needs. They also include a volunteer in their service model. This team works together to manage pain and other symptoms. They also help family members understand what to expect as the illness progresses. You can expect regular check-ins from the nursing staff. They are there to answer your questions and provide support. This setup allows the patient to stay in a familiar environment surrounded by loved ones.
What to Ask When Choosing a Hospice Provider
Choosing a hospice team is a big decision for any family. You should feel comfortable with the people entering your home. Start by asking how often a nurse will visit the patient. Ask how the team handles pain management after normal business hours or on weekends. It is also good to know how they support family caregivers who may feel tired. Ask them what specific training their volunteers receive before visiting patients. You should also ask about the process for starting care quickly if an emergency happens. Take notes during these conversations to compare your options later. Do not feel rushed to make a choice. You deserve clear answers about how they will care for your loved one during this time.
Preserve Your Family Stories
Capture the life lessons and memories of your loved ones while you still have the time. Creating a record of these stories offers a lasting gift for future generations.
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