HospiceScout

OPTIMAL CARE HOSPICE

OtherACHC AccreditedFreestanding Hospice

Provider Information

Address
4760 FASHION SQUARE BLVD
SAGINAW, MI 48604
Ownership Type
Other
Medicare Certified Since
October 21, 2021

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for OPTIMAL CARE HOSPICE
RoleStaff Count
Registered Nurses (RN)13
Physicians2
Volunteers11

41

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what OPTIMAL CARE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how OPTIMAL CARE HOSPICE compares to hospices nationwide.

11.4 minutes

of nurse care per routine home care day, on average

That is the 40th percentile among hospices nationally. The national median is about 12 minutes.

88

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.4 min

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.9%

    Ranks better than about 37% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life96.4%

    Ranks better than about 74% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits43.4%

    Ranks better than about 63% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care7.4%

    Ranks better than about 43% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months37%

    Ranks better than about 49% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care16%

    Ranks better than about 14% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.2%

    Ranks better than about 48% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$23,596 · 77th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 87% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed99.5%
  • Beliefs and values discussed99.5%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life87%
  • All care steps completed99.5%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer7%
  • Dementia21%
  • Heart and circulatory disease21%
  • Lung and respiratory disease5%
  • Stroke37%
  • Other conditions14%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Providing Compassionate Care in Saginaw

Optimal Care Hospice serves the Saginaw, Michigan community from their office on Fashion Square Boulevard. They focus on providing comfort and support for patients facing a life-limiting illness. Choosing a hospice team is a big decision for any family. This provider offers services designed to manage pain and improve quality of life. They have been part of the local healthcare landscape since October 2021. The team works hard to meet the needs of those they serve in Saginaw County. It is a local choice for families seeking dedicated end-of-life care. They aim to keep patients comfortable in their own homes or care facilities. That is the core goal of any hospice provider. Getting the right support early often makes a world of difference for everyone involved in the care journey.

About OPTIMAL CARE HOSPICE

Optimal Care Hospice is an organization classified under 'Other' ownership. They earned their Medicare certification on October 21, 2021. Being Medicare certified means they meet specific federal standards for hospice care. This is a vital baseline for families to trust the services provided. What most people don't realize is that these standards cover everything from staff training to patient safety. They must follow strict rules to keep their standing. When you look at a provider, checking their history helps you understand their focus. This team has been active for a few years now. They continue to serve the Saginaw area with a commitment to their patients. It is helpful to know they are part of the broader Medicare system. This ensures they follow national guidelines while providing care in your local neighborhood. Always ask about their specific programs when you reach out to them.

Quality Ratings Snapshot

Optimal Care Hospice holds a perfect 5/5 stars for their overall quality of care based on the CMS Hospice Care Index. This score reflects their strong performance in clinical metrics. Their patient satisfaction rating is 3/5 stars, which measures feedback from families about their experiences. It is a balance of strong clinical outcomes and areas for potential improvement in communication.

Understanding Hospice Care in SAGINAW

Hospice care in Saginaw is about more than just medicine. It is about surrounding a loved one with care, dignity, and peace. Many families in Michigan choose hospice to help manage pain and emotional stress at home. The goal is to spend time together without the worry of hospital trips. You get a team of nurses, aides, and social workers. They all work together to support the patient and the family. But finding the right fit is key. Every hospice agency has its own culture and way of doing things. Some are larger, while others focus on smaller, local teams. You have the right to interview providers before you sign up. Take your time to talk with them. See how they answer your questions and if you feel heard. That connection is just as important as the clinical care they provide.

What to Ask When Choosing a Hospice Provider

Selecting a hospice team can feel overwhelming. Start by asking clear questions to find the best fit for your family. Here are a few things to consider:

  • How quickly can a nurse get to our home if there is an emergency at night?
  • How do you handle pain management and symptom relief for my loved one?
  • What kind of support do you offer for family members who are grieving?
  • Can you tell me about the specific experience your staff has with my loved one's condition?
The answers to these questions will help you see how they operate. Don't be afraid to ask for details. You deserve to know exactly how they will care for your family member. A good provider will be happy to explain their process. They want you to feel confident and safe in your choice. The right team will be your partner during this difficult time.

Preserve Your Family's History

Your loved one's life is full of stories that deserve to be remembered. Recording these memories is a beautiful way to honor their journey and keep their voice alive for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.