COVENANT AT HOME
Provider Information
- Address
- 515 N MICHIGAN AVE
SAGINAW, MI 48602 - Ownership Type
- Other
- Medicare Certified Since
- August 27, 1986
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 17 |
| Licensed Practical Nurses (LPN) | 0 |
| Volunteers | 0 |
21
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what COVENANT AT HOME reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2013.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how COVENANT AT HOME compares to hospices nationwide.
20.2 minutes
of nurse care per routine home care day, on average
That is the 95th percentile among hospices nationally. The national median is about 12 minutes.
37
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day20.2 min
Ranks better than about 95% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life99.4%
Ranks better than about 92% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits11.1%
Ranks better than about 95% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months16%
Ranks better than about 92% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice4%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)81st percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$6,550 · 2nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 87.4% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.6%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life87.4%
- All care steps completed99.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer42%
- Dementia13%
- Heart and circulatory disease17%
- Lung and respiratory disease10%
- Stroke4%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Covenant at Home
Covenant at Home provides hospice services for families in Saginaw, Michigan. They operate as a freestanding hospice agency serving the local community. The organization holds accreditation from the Accreditation Commission for Health Care. This third party review shows they meet high standards for safety and care. They have served patients since 1986. That is nearly four decades of local experience. Their team includes seventeen registered nurses ready to support your medical needs at home. This focus on skilled nursing care helps maintain comfort for their patients. Choosing a provider with this level of longevity can offer peace of mind during a difficult time. They focus on providing care where you live. This makes them a local option for those in Saginaw County who need support. Their commitment to these standards helps define how they serve the area.
About the Provider
Covenant at Home operates under an other ownership structure. They earned their Medicare certification in August of 1986. Medicare certification means they follow federal rules to provide hospice care. Their accreditation from the Accreditation Commission for Health Care acts as a stamp of approval from an outside group. These groups check that agencies follow strict rules for patient safety. It means someone else looked at their work and confirmed it meets industry benchmarks. They have a team of twenty-one staff members. This team consists mostly of registered nurses. They do not currently use volunteers in their daily operations. This tells you their model focuses heavily on clinical staff and direct medical support. You should know that Medicare certification is the baseline for all hospice providers. Accreditation adds a layer of oversight that goes beyond the basic requirements. It shows they choose to be held to higher standards of performance.
Quality Summary
What Is Hospice Care Like in Saginaw?
Hospice care in Saginaw focuses on comfort and quality of life. It helps patients manage symptoms at home. The team at Covenant at Home includes seventeen registered nurses. These nurses handle medical care and symptom control. They work with families to create a plan that fits individual goals. Most hospice care happens in your own house. This allows patients to stay in a familiar place. The team visits to check on the patient and provide support to the family. They coordinate medications and medical equipment. This makes the process much simpler for everyone involved. You do not have to manage medical details alone. The staff acts as a guide during the time they provide care. They offer expertise in pain management and emotional support. This helps families focus on spending time together. It is a service built around the needs of the patient and their loved ones.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask questions when picking a hospice team. Start by asking how quickly a nurse can reach your home during an emergency. This helps you understand their response times. Ask how they handle pain management and what the process looks like for getting new medicine. You also want to know how often a nurse will visit your home. Ask what support they provide for family caregivers. It helps to know who to call at three in the morning. Ask about their communication style. Do they provide updates regularly? You should feel comfortable with the team you choose. Ask if they have experience with the specific condition affecting your loved one. Their answers should be clear and direct. Never feel rushed to make a decision. Take your time to find the right fit for your family.
Preserve Your Family Stories
Your family history is a gift that should be saved for future generations to enjoy.
Start Your StoryOther Hospice Providers Nearby
OPTIMAL CARE HOSPICE
HEART TO HEART HOSPICE OF MID MICHIGAN
AMAZING HOSPICE CARE, INC
A&D HOSPICE
AMARA HOSPICE, LLC
AMERICANS HOSPICE CARE, INC
Helpful Guides for Families
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Hospice at Home vs. Inpatient: Choosing the Right Care
Deciding between hospice at home and inpatient hospice? Discover the pros and cons of each care setting to help you make the right choice for your loved one.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.