MCLAREN HOSPICE
Provider Information
- Address
- 1 HILAND DRIVE
PETOSKEY, MI 49770 - Ownership Type
- Non-Profit
- Medicare Certified Since
- May 2, 1991
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 33 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 1 |
| Volunteers | 6 |
53
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what MCLAREN HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2009.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how MCLAREN HOSPICE compares to hospices nationwide.
10.7 minutes
of nurse care per routine home care day, on average
That is the 33rd percentile among hospices nationally. The national median is about 12 minutes.
165
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.7 min
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.2%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.7%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits52%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.4%
Ranks better than about 43% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months17.3%
Ranks better than about 90% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care1.2%
Ranks better than about 80% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)87th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,889 · 23rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 60.9% of patients or more. Most hospices score above 90 percent.
- Pain screening98.6%
- Pain assessment99.5%
- Breathing difficulty screening99%
- Breathing difficulty treatment98.7%
- Treatment preferences discussed100%
- Beliefs and values discussed99.6%
- Bowel care for patients on opioids99.6%
- Visits in the last days of life60.9%
- All care steps completed96.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer19%
- Dementia13%
- Heart and circulatory disease27%
- Lung and respiratory disease14%
- Stroke8%
- Other conditions20%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
MCLAREN HOSPICE in Petoskey
MCLAREN HOSPICE serves families in Petoskey, Michigan, from their office on Hiland Drive. They provide end-of-life care for those in Emmet County. The agency holds accreditation from the Accreditation Commission for Health Care. This group reviews health providers to ensure they meet high standards for safety and service. They have served the community since 1991. You can reach their local team by calling (231) 627-2031.
About MCLAREN HOSPICE
MCLAREN HOSPICE operates as a non-profit organization. This means their focus remains on patient care rather than profits for owners. They have been certified by Medicare for over thirty years. Their accreditation from the ACHC is a sign of quality. This body inspects agencies to ensure they follow strict rules for clinical care and patient safety. Families should know that this provider maintains strong marks for their quality of care. Their team includes 33 registered nurses and two licensed practical nurses. They also have one physician on staff to guide medical decisions. With 53 total employees and six volunteers, they offer a structured support system. Choosing a certified agency helps you know that your loved one will receive professional care during a difficult time.
Provider Quality Summary
What Is Hospice Care Like in PETOSKEY?
Hospice care in Petoskey focuses on comfort and quality of life. It does not aim to cure an illness but to manage pain and symptoms. The care happens wherever you call home. This could be your own house or a local facility. A team of nurses, doctors, and volunteers works together to help your family. At MCLAREN HOSPICE, the staff includes 33 registered nurses and two licensed practical nurses. These professionals handle medical needs. Volunteers provide extra companionship and support. The goal is to keep your loved one comfortable and present. You get a team that knows how to manage complex symptoms. They also help families understand what to expect. Care is available 24 hours a day to ensure you always have someone to call when questions arise.
What to Ask When Choosing a Hospice Provider
You should feel confident in your choice. Start by asking how quickly a nurse can arrive at your home after a call. Find out who will be the primary contact for your family. Ask how the team manages pain and other difficult symptoms. It is also good to know how they involve family members in the care plan. Ask about their volunteer services and how they help with emotional needs. Do they have a physician who can visit if the condition changes? Make sure you understand how they handle after-hours calls. These simple questions help you get the right support for your loved one. Clarity helps everyone feel more at ease during this time.
Preserve Your Family Stories
Your loved one has a lifetime of memories. Recording their stories is a meaningful way to honor their life and keep their voice alive for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
10 Essential Hospice Questions for Evaluating Providers
Evaluating hospice care for a loved one? Use these 10 essential hospice questions to interview providers and ensure your family receives the best possible support.
How to Start the Hospice Conversation: A Practical Guide
Struggling to talk about end-of-life care? Learn how to start the hospice conversation with your aging parents using these compassionate, expert-backed tips.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.