HospiceScout

HEARTLAND HOSPICE (MONROE)

Provider Information

Address
1070 N MONROE ST, SUITE B
MONROE, MI 48162
Ownership Type
For-Profit
Medicare Certified Since
March 26, 2008

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Supportive Care in Monroe

Heartland Hospice serves residents in Monroe, Michigan, and the surrounding areas. They provide comfort-focused care for patients facing life-limiting illnesses. Their team focuses on managing pain and supporting the emotional needs of both patients and their families. Choosing a local provider often makes it easier for staff to respond quickly to your needs. This care team works to ensure patients remain comfortable in their own homes or chosen living spaces. That is the core goal of hospice care. By focusing on quality of life, they help families make the most of their time together. It is a dedicated approach to a sensitive time of life.

About HEARTLAND HOSPICE (MONROE)

Heartland Hospice operates as a for-profit provider in Monroe. They have been Medicare-certified since March 2008, which shows long-term experience in the field. Medicare certification means they follow strict federal rules for safety and care quality. You can find their office located at 1070 N Monroe St, Suite B. For families, this history of service offers a sense of stability. It means they have been part of the local healthcare landscape for over fifteen years. The thing is, choosing a provider is a personal choice that requires looking at both their history and their current performance. You should always feel free to call them at (734) 240-8939 to ask about their specific team and how they can help your loved one today.

Quality Performance Summary

Heartland Hospice earns an impressive overall rating of 4.5 out of 5 stars. They also hold a 4.5-star rating for their quality of care. Their patient satisfaction survey score is 3 out of 5 stars. These numbers reflect strong clinical performance, while showing areas where they could improve the patient experience.

Understanding Hospice Care in MONROE

Finding the right care in Monroe means knowing what to look for in a hospice partner. Hospice is not just about the end of life. It is really about living each day with as much comfort and dignity as possible. Most hospice care happens right where the patient lives. This could be a private home, an assisted living facility, or a nursing home. The team usually includes nurses, aides, social workers, and chaplains. They all work together to create a plan that fits the patient's specific wishes. What most people do not realize is that you can choose your hospice provider. You are not stuck with the first one suggested to you. It is your right to pick a team that aligns with your family's values and needs. That is a big deal when you are making these tough decisions.

What to Ask When Choosing a Hospice Provider

Talking to a hospice team can feel overwhelming. It helps to have a list of questions ready before you call. Start by asking how quickly a nurse can get to your home if an emergency happens. This is vital for peace of mind. You should also ask how they handle pain and other symptoms during the night or on weekends. It is good to know if they provide after-hours support. Another great question is how they involve the family in the care plan. Ask them to explain their approach to emotional and spiritual support, too. And finally, ask if they have experience with your loved one's specific diagnosis. Getting these clear answers helps you feel more confident in your choice. You deserve a team that listens to your concerns and answers you with kindness and honesty.

Preserve Your Family's Unique Story

During this time, the memories and stories of your loved ones are more precious than ever. We provide tools to help you capture these important moments for future generations.

Start Preserving Memories

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.