HEARTLAND HOSPICE (MONROE)
Provider Information
- Address
- 1070 N MONROE ST, SUITE B
MONROE, MI 48162 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 26, 2008
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 12 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 9 |
25
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEARTLAND HOSPICE (MONROE) reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2008.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEARTLAND HOSPICE (MONROE) compares to hospices nationwide.
13.4 minutes
of nurse care per routine home care day, on average
That is the 62nd percentile among hospices nationally. The national median is about 12 minutes.
91
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.4 min
Ranks better than about 62% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.3%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.4%
Ranks better than about 57% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits50.7%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care13.7%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months27.4%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care20.5%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice5.1%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)83rd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,698 · 22nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 50.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.4%
- Treatment preferences discussed100%
- Beliefs and values discussed99.8%
- Bowel care for patients on opioids100%
- Visits in the last days of life50.5%
- All care steps completed99.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer33%
- Dementia18%
- Heart and circulatory disease21%
- Lung and respiratory disease12%
- Stroke7%
- Other conditions11%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Supportive Care in Monroe
Heartland Hospice serves residents in Monroe, Michigan, and the surrounding areas. They provide comfort-focused care for patients facing life-limiting illnesses. Their team focuses on managing pain and supporting the emotional needs of both patients and their families. Choosing a local provider often makes it easier for staff to respond quickly to your needs. This care team works to ensure patients remain comfortable in their own homes or chosen living spaces. That is the core goal of hospice care. By focusing on quality of life, they help families make the most of their time together. It is a dedicated approach to a sensitive time of life.
About HEARTLAND HOSPICE (MONROE)
Heartland Hospice operates as a for-profit provider in Monroe. They have been Medicare-certified since March 2008, which shows long-term experience in the field. Medicare certification means they follow strict federal rules for safety and care quality. You can find their office located at 1070 N Monroe St, Suite B. For families, this history of service offers a sense of stability. It means they have been part of the local healthcare landscape for over fifteen years. The thing is, choosing a provider is a personal choice that requires looking at both their history and their current performance. You should always feel free to call them at (734) 240-8939 to ask about their specific team and how they can help your loved one today.
Quality Performance Summary
Understanding Hospice Care in MONROE
Finding the right care in Monroe means knowing what to look for in a hospice partner. Hospice is not just about the end of life. It is really about living each day with as much comfort and dignity as possible. Most hospice care happens right where the patient lives. This could be a private home, an assisted living facility, or a nursing home. The team usually includes nurses, aides, social workers, and chaplains. They all work together to create a plan that fits the patient's specific wishes. What most people do not realize is that you can choose your hospice provider. You are not stuck with the first one suggested to you. It is your right to pick a team that aligns with your family's values and needs. That is a big deal when you are making these tough decisions.
What to Ask When Choosing a Hospice Provider
Talking to a hospice team can feel overwhelming. It helps to have a list of questions ready before you call. Start by asking how quickly a nurse can get to your home if an emergency happens. This is vital for peace of mind. You should also ask how they handle pain and other symptoms during the night or on weekends. It is good to know if they provide after-hours support. Another great question is how they involve the family in the care plan. Ask them to explain their approach to emotional and spiritual support, too. And finally, ask if they have experience with your loved one's specific diagnosis. Getting these clear answers helps you feel more confident in your choice. You deserve a team that listens to your concerns and answers you with kindness and honesty.
Preserve Your Family's Unique Story
During this time, the memories and stories of your loved ones are more precious than ever. We provide tools to help you capture these important moments for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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