CROSSBRIDGE HOSPICE
Provider Information
- Address
- 4595 BROADMOOR AVE SE SUITE 130
KENTWOOD, MI 49512 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 3, 2013
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
11
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Support for Your Loved Ones
Crossbridge Hospice serves the Kentwood, Michigan area from their office on Broadmoor Avenue. They focus on providing comfort and care for people facing life-limiting illnesses. Their team works to manage symptoms and support the emotional needs of both patients and their families. Choosing the right hospice is a big decision for any family. That is why having local options like this matters so much. They aim to bring peace and dignity to every home they visit. You can reach their care team directly at (616) 432-2050 to learn how their services might fit your specific situation. It is a relief to know there is professional help available right in your own backyard.
About CROSSBRIDGE HOSPICE
Crossbridge Hospice operates as a for-profit hospice provider. They have been Medicare certified since June 3, 2013. This history of certification means they meet federal standards for the care they provide to patients. For-profit status simply means they operate as a private business while following the same quality rules as other hospice providers. When you look into their history, you see over a decade of service in the Kent County area. That is a long time to build trust with local hospitals and families. The thing is, every hospice has its own way of doing things. You should always feel comfortable asking them about their specific approach to daily care. They are there to answer your questions and guide you through the process.
Quality of Care
Understanding Hospice Care in KENTWOOD
Hospice is about more than just medicine. It is a team approach that looks at the whole person. In Kentwood, families have access to care that happens wherever the patient calls home. This might be a private house, an assisted living center, or a nursing facility. The hospice team usually includes a nurse, a social worker, and a chaplain. They visit on a regular schedule to make sure the patient is comfortable. But they are also on call for emergencies or urgent needs at night and on weekends. What most people do not realize is that hospice care can start sooner than you think. It is not just for the final days. It is for months of support and better quality of life.
What to Ask When Choosing a Hospice Provider
Picking a provider can feel overwhelming. Start by asking clear questions to help you feel sure of your choice. First, ask how quickly a nurse can get to your home if an urgent problem happens at night. You want to know that help is truly available when you need it most. Second, ask how they help the family cope with the emotional stress of the situation. A good provider offers grief support for the whole family, not just the patient. Third, ask what kind of volunteers they have and what those volunteers do for patients. Some offer companionship, while others help with errands. And finally, ask how they coordinate with your current doctors. Good communication between your doctor and the hospice team is vital for keeping everyone on the same page.
Keep Your Family Stories Alive
This time of life is about more than just care. It is also a chance to capture the memories and wisdom of your loved ones to share with future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
How to Spot a Trustworthy Hospice in 2026
A federal fraud crackdown froze new hospice enrollments in 2026. Here's how to verify a hospice is legitimate, Medicare-certified, and safe to trust.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.