TRANSITIONS HOSPICE
Provider Information
- Address
- 555 W CROSSTOWN PARKWAY
KALAMAZOO, MI 49008 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 17, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 0 |
| Volunteers | 0 |
0
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what TRANSITIONS HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how TRANSITIONS HOSPICE compares to hospices nationwide.
18 minutes
of nurse care per routine home care day, on average
That is the 91st percentile among hospices nationally. The national median is about 12 minutes.
27
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day18 min
Ranks better than about 91% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends23.1%
Ranks better than about 97% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.5%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits32.5%
Ranks better than about 76% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.1%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months35.7%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice7.1%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$19,023 · 56th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 77.8% of patients or more. Most hospices score above 90 percent.
- Pain screening92.7%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed99.1%
- Bowel care for patients on opioids100%
- Visits in the last days of life77.8%
- All care steps completed91.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia28%
- Heart and circulatory disease23%
- Lung and respiratory disease12%
- Other conditions18%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Transitions Hospice in Kalamazoo
Transitions Hospice serves families throughout Kalamazoo, Michigan, from their office at 555 W Crosstown Parkway. They provide end-of-life care focused on comfort, dignity, and support for your loved ones. Choosing a hospice team is a deeply personal decision for any family. You need providers who understand the local community and offer consistent, high-quality care during a difficult season. Transitions Hospice has been Medicare-certified since May 2022. This means they meet strict federal standards for patient safety and care quality. Their team works hard to ensure patients remain as comfortable as possible in their own homes or care facilities. Having a trusted partner nearby makes a world of difference when you are managing complex health needs. It is about finding a team that listens, acts quickly, and brings peace of mind to your front door. That is exactly what they aim to do for the Kalamazoo area every single day.
About Transitions Hospice
Transitions Hospice operates as a for-profit hospice provider. Some families wonder if that changes the quality of care, but here is the truth. Every Medicare-certified hospice must follow the same strict rules regardless of how they are organized. Since their certification in May 2022, they have been held to these national standards. You should look at how they treat their patients and how well they communicate with your family. That is the real measure of success. The team at Transitions Hospice provides services across Kalamazoo County to help manage pain and emotional distress. They focus on the patient's goals and values above all else. When you talk with them, ask how they handle after-hours calls or weekend support. You need to know that someone is always ready to help when a crisis hits at 2:00 AM. They are a relatively new provider in this market, so they are likely working hard to build a strong reputation in the local community.
High Quality Care
Understanding Hospice Care in Kalamazoo
Kalamazoo has several hospice options, which can feel overwhelming when you are trying to make a quick choice. Most families choose hospice when a cure is no longer the goal and comfort becomes the main priority. The thing is, hospice is not just about the final days. It is about living the best life possible for as long as possible. Many people wait too long to call, which is a common mistake. You can get hospice care for months, not just weeks. It covers medications, medical equipment, and visits from nurses or aides. In Michigan, you have the right to choose the provider that fits your family best. You do not have to pick the first one a doctor mentions. Take a moment to compare your options and see which team feels like the right fit for your loved one. Getting the right support early on changes the entire experience for the better. It allows you to spend your energy on being a family member rather than a caregiver.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice team takes a few good questions. Do not be afraid to ask for clarity. Start by asking how quickly a nurse can get to your home if an emergency happens. You should also ask what happens if your loved one needs care in the middle of the night or on a holiday. It is also smart to ask about their volunteer services. Volunteers can offer companionship or give family caregivers a much-needed break for a few hours. Ask them specifically, "How do you help us manage difficult symptoms like pain or anxiety?" And finally, ask how they keep your family involved in the care plan. You are the experts on your loved one, and the hospice team should value your input. If they seem rushed or cannot answer these simple questions, keep looking. You deserve a team that makes you feel heard, supported, and confident in the care they provide to your person.
Keep Your Family Stories Alive
During this time, the memories you share are more precious than ever. We can help you capture and preserve the stories that define your family's unique history for future generations.
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Helpful Guides for Families
What Nearly 17,000 Hospice Inspection Reports Reveal
CMS released 16,894 hospice inspection reports from late 2021 to early 2026. See what surveyors cited most, what serious findings mean, and how to use them.
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.