OPTIMAL CARE HOSPICE
Provider Information
- Address
- 801 ROSEHILL RD
JACKSON, MI 49202 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 8, 2019
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 19 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 4 |
51
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what OPTIMAL CARE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how OPTIMAL CARE HOSPICE compares to hospices nationwide.
11.9 minutes
of nurse care per routine home care day, on average
That is the 46th percentile among hospices nationally. The national median is about 12 minutes.
198
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.9 min
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.6%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.4%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits58.4%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care2.7%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months60%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4.4%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$23,011 · 74th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 78.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life78.5%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer9%
- Dementia25%
- Heart and circulatory disease24%
- Lung and respiratory disease4%
- Stroke27%
- Other conditions17%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Optimal Care Hospice in Jackson
Optimal Care Hospice provides end-of-life care for families in Jackson, Michigan. They focus on comfort, pain management, and emotional support for patients and their loved ones. Based at 801 Rosehill Road, this team serves the local Jackson County area. They aim to improve quality of life during a very difficult time. It is a big step to choose hospice, but having the right team makes a real difference. They work to keep patients comfortable in their own homes or care facilities. Whether you need help with symptoms or just someone to listen, they are there to help. The goal is always to treat the person, not just the illness. That is how they approach their work every single day.
About Optimal Care Hospice
Optimal Care Hospice is a for-profit provider that has served the community since May 2019. Being Medicare certified means they meet strict federal standards for care. This is a good sign for families looking for reliable support. They have been in the Jackson area for several years now. You should know that for-profit status does not change the high level of care they aim to provide. Their team focuses on the specific needs of patients in Jackson County. When you look at their history, you can see they have been a steady part of the local healthcare system for a while. Choosing a provider is a personal choice. It helps to know how long they have been operating in your area. They are ready to answer your questions about how they support your family.
Quality Performance Snapshot
Understanding Hospice Care in Jackson
Hospice care in Jackson is about more than just medicine. It is about dignity and keeping your loved one comfortable in their own home. Many people think hospice is only for the very last days of life. The truth is that hospice can provide support for months. It covers everything from nursing visits to help with daily tasks and spiritual care. In Jackson, you have options to pick a team that fits your family's values. Some teams are smaller and local, while others are part of larger groups. The most important thing is that the team listens to your concerns. They should treat your family with the same care they would give their own. You have the right to ask for a meeting with any provider before you make a final decision.
What to Ask When Choosing a Hospice Provider
Choosing a hospice is a big decision, so take your time. You should feel comfortable with the people entering your home. Here are a few questions that can help you decide. First, ask how quickly they can respond if there is a sudden crisis at night. You need to know that help is just a phone call away. Second, ask how they handle pain and other difficult symptoms. They should have a clear plan for your loved one. Third, ask how often a nurse will actually visit your home. Some providers visit more often than others. Finally, ask what kind of support they offer to family members after a loss. Grief support is a key part of what good hospice teams do. Do not be afraid to ask these hard questions.
Preserve Your Family's Story
Your loved one has a lifetime of stories that deserve to be remembered. Recording these memories is a beautiful way to honor their life and keep their legacy alive for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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Helpful Guides for Families
What Nearly 17,000 Hospice Inspection Reports Reveal
CMS released 16,894 hospice inspection reports from late 2021 to early 2026. See what surveyors cited most, what serious findings mean, and how to use them.
Hospice at Home vs. Inpatient: Choosing the Right Care
Deciding between hospice at home and inpatient hospice? Discover the pros and cons of each care setting to help you make the right choice for your loved one.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.