OPTIMAL CARE HOSPICE
Provider Information
- Address
- 801 ROSEHILL RD
JACKSON, MI 49202 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 8, 2019
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 19 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 4 |
51
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what OPTIMAL CARE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how OPTIMAL CARE HOSPICE compares to hospices nationwide.
11.9 minutes
of nurse care per routine home care day, on average
That is the 46th percentile among hospices nationally. The national median is about 12 minutes.
198
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.9 min
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.6%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.4%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits58.4%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care2.7%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months60%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4.4%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$23,011 · 74th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 78.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening99.8%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life78.5%
- All care steps completed99.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer9%
- Dementia25%
- Heart and circulatory disease24%
- Lung and respiratory disease4%
- Stroke27%
- Other conditions17%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Optimal Care Hospice in Jackson
Optimal Care Hospice provides end-of-life support to families in Jackson, Michigan. This freestanding hospice team became Medicare certified in May of 2019. They hold accreditation from the Accreditation Commission for Health Care, also known as ACHC. This status shows they meet high standards for medical care and safety. Having this extra layer of review helps families know the agency follows strict rules. Their office sits on Rosehill Road to serve the local community. They focus on comfort and symptom management for those nearing the end of life. Choosing a provider in your own town makes it easier for the care team to reach your home quickly. It is a local option for your loved ones.
About Optimal Care Hospice
This provider operates as a for-profit agency. They have been active since 2019. The ACHC accreditation is a key detail for families to consider. This group acts as a third party to check how the hospice runs. They look at clinical records and staff training to ensure patients get safe treatment. A hospice that earns this stamp of approval proves they care about quality. You should know that this agency is a freestanding facility. This means they are not part of a larger hospital system. They focus solely on hospice care. The agency relies on a team of 51 employees to manage their daily operations. This includes one physician and 19 registered nurses who lead the clinical work. They also work with one licensed practical nurse and four volunteers. That is a clear look at their staffing levels.
Quality Summary
What Is Hospice Care Like in JACKSON?
Hospice care in Jackson focuses on comfort rather than a cure. The team comes to the patient wherever they call home. This could be a private house or a care facility. The staff manages pain and other symptoms to keep the patient calm. They also offer emotional and spiritual support to the family. At Optimal Care Hospice, the clinical team includes 19 registered nurses and one physician. Having a large nursing staff allows for frequent check-ins and quick responses to changes in condition. They also have a volunteer program to offer extra companionship when needed. The goal is to make each day as peaceful as possible. Families often find that having this extra set of hands makes a big difference. It allows you to spend quality time with your loved one instead of worrying about medical tasks.
What to Ask When Choosing a Hospice Provider
Talking to a hospice provider is the best way to see if they fit your needs. Start by asking how quickly a nurse can get to your home in an emergency. You should ask about the specific training their staff has for complex pain management. It is also good to ask how they support family members after a loss. Ask them for a list of the specific services they offer on weekends. You might want to know how often a nurse visits each week. Do not be afraid to ask about their experience with your specific diagnosis. You deserve clear answers to all your questions. A good provider will be happy to explain their process to you. Take your time to find the right match for your family.
Preserve Your Family Stories
Your family history is a treasure. We offer simple tools to record memories and preserve your stories during this meaningful time.
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