HospiceScout

GENTIVA II

Provider Information

Address
1965 BOARDMAN RD, UNIT B
JACKSON, MI 49202
Ownership Type
For-Profit
Medicare Certified Since
March 11, 2004

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Hospice Care at GENTIVA II

GENTIVA II serves families in Jackson, Michigan, from their office on Boardman Road. They provide specialized hospice care for patients who need comfort and support at the end of life. Choosing a provider is a big step for any family. That is why having a local team you can trust matters so much. They work to manage pain and help patients stay comfortable in their own homes or care facilities. The team focuses on the needs of the patient and their loved ones during this time. Getting the right support can make a world of difference for everyone involved. Their goal is to make sure your family feels heard and cared for throughout the entire journey.

About GENTIVA II

GENTIVA II has been a Medicare-certified hospice provider since March 2004. This means they meet federal standards for the care they provide to patients. As a for-profit organization, they operate with a clear structure to deliver services in the Jackson area. The team brings over two decades of experience to their work. That is a long time to serve a community. When you look for a provider, checking their history is a smart move. You want a team that understands the local landscape and has proven they can handle the job. They aim to provide consistent care that aligns with what Medicare expects from top providers. It is about building trust over many years of service to the people of Jackson.

Quality Performance

GENTIVA II holds a perfect 5/5 overall rating from Medicare. They also earned a 5/5 score for their actual quality of care. While their patient satisfaction score is 3/5, their high marks for clinical care show they are very strong at managing symptoms and medical needs.

Understanding Hospice Care in Jackson

Finding the right hospice in Jackson, Michigan, is about more than just a name on a list. You need a team that knows the local hospitals and the community resources. Hospice is not about giving up. It is about choosing comfort over aggressive treatments that might not help anymore. Most hospice care happens wherever the patient calls home. This could be a private house, an apartment, or a nursing facility. The thing is, hospice is a team effort. You will have nurses, aides, and social workers visiting to check in. They work together to keep the patient pain-free and peaceful. And the best part? They also offer support for the family members who are grieving. It is a full circle of care meant to make a hard time a little bit easier for everyone.

What to Ask When Choosing a Hospice Provider

You should feel confident before you sign any paperwork. Do not be afraid to ask tough questions. Here are a few things to consider. First, ask how quickly a nurse can get to your home if an emergency happens in the middle of the night. You deserve to know they are there when you need them most. Second, ask how they handle pain management. Every patient is different, and their plan should be too. Third, ask what kind of support they offer for family caregivers. Are there volunteers who can sit with the patient so you can run errands? Finally, ask how they communicate with your primary doctor. You want everyone on the same page. Getting clear answers now will save you a lot of stress later on. Take your time with these talks.

Preserve Your Family’s Special Stories

Your family has a unique history that deserves to be remembered. Recording these stories now can provide comfort and connection for generations to come.

Start Your Legacy

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.