CARETENDERS HOSPICE
Provider Information
- Address
- 32300 NORTHWESTERN HIGHWAY, SUITE 125
FARMINGTON HILLS, MI 48334 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 21, 2019
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Volunteers | 0 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CARETENDERS HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CARETENDERS HOSPICE compares to hospices nationwide.
13.6 minutes
of nurse care per routine home care day, on average
That is the 64th percentile among hospices nationally. The national median is about 12 minutes.
14
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.6 min
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends13.6%
Ranks better than about 85% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.6%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits50.8%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care25%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months25%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care25%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,850 · 55th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 72.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life72.5%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer22%
- Dementia31%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Caretenders Hospice in Farmington Hills
Caretenders Hospice serves families across the Farmington Hills area from their office on Northwestern Highway. They provide end-of-life care focused on comfort, dignity, and support for the entire family unit. This team helps manage pain and offers emotional support to those facing a life-limiting illness. They understand that this time is difficult for everyone involved. Their goal is to improve quality of life when patients need it most. By serving the Oakland County community, they bring essential care directly to where patients feel most at home. Whether a person lives in a private house or a care facility, the team works to make each day as peaceful as possible. It is a big responsibility, but they strive to walk this path alongside you and your loved ones every step of the way.
About Caretenders Hospice
Caretenders Hospice operates as a for-profit hospice provider. They have been certified by Medicare since March 21, 2019. That means they meet the federal standards required to provide care for those covered by Medicare benefits. When looking at a provider, it helps to know how long they have been active. Five years of experience in the local community shows they have a track record of service. But remember, the ownership type does not change the high standard of care you deserve. They focus on providing medical, social, and spiritual support to meet the unique needs of each patient. Choosing a provider is a deeply personal decision for any family. You should feel comfortable asking about their specific approach to care and how they handle emergencies after hours. Knowledge is your best tool for making the right choice for your family member.
Understanding Hospice Care in Farmington Hills
Living in Oakland County means you have access to several hospice options. But finding the right match for your family takes time and clear information. Hospice is not just about medical care. It is about a team approach to helping a person live their final months with as much comfort as possible. Nurses, aides, and social workers visit the patient to address symptoms and provide emotional support. The thing is, many people wait too long to start these services. Starting early allows the hospice team to build a strong relationship with the patient and family. This makes a huge difference when needs change later on. Most families find that having a team of experts on call helps lower their stress levels significantly. You are not meant to do this alone. Local providers like Caretenders Hospice are ready to help you coordinate care in the comfort of your own home.
What to Ask When Choosing a Hospice Provider
You have the right to ask questions before deciding on a hospice provider. Start by asking how quickly a nurse can get to your home if a crisis occurs. This is vital for your peace of mind. You should also ask how they support family caregivers who might be tired or overwhelmed. Do they offer volunteer visits for companionship? That is a common service that many families find very helpful. Finally, ask how the team communicates with your regular doctor. Good care depends on the hospice team and your personal physician staying on the same page. It is okay to ask about their specific experience with your loved one’s illness, too. The right provider will be happy to answer these questions clearly and with patience. Never feel rushed during these conversations. You are making a choice that affects your loved one's daily comfort and dignity.
Other Hospice Providers Nearby
EVERGREEN HOSPICE, LLC
SAFE HANDS HOSPICE, LLC
HARBOR HOSPICE
A CHANGE OF SEASONS HOSPICE, INC.
HEARTLAND HOSPICE (MASON)
LAKE SUPERIOR HOSPICE ASSOCIATION
Helpful Guides for Families
What Nearly 17,000 Hospice Inspection Reports Reveal
CMS released 16,894 hospice inspection reports from late 2021 to early 2026. See what surveyors cited most, what serious findings mean, and how to use them.
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.