HospiceScout

HEART TO HEART HOSPICE OF LANSING, LLC

Provider Information

Address
2260 SAGINAW ST, SUITE A
EAST LANSING, MI 48823
Ownership Type
For-Profit
Medicare Certified Since
February 24, 2018

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Heart to Heart Hospice of Lansing

Heart to Heart Hospice of Lansing provides compassionate end-of-life care in East Lansing, Michigan. They focus on comfort, dignity, and support for families during a difficult time. Their office is at 2260 Saginaw St, Suite A. This team serves the Ingham County area with a commitment to quality hospice services. It is a for-profit provider that has been certified by Medicare since February 2018. When your loved one needs expert care, this local team is ready to step in. They offer a range of hospice services designed to manage pain and improve quality of life. Choosing the right provider is a big decision for any family. You want a team that listens. You want a team that cares. That is the core mission for this group.

About Heart to Heart Hospice of Lansing

This hospice operates as a for-profit organization. They have held their Medicare certification since February 24, 2018. That is over six years of serving the local community. Being Medicare-certified means they meet strict federal standards for care. It also means they can accept Medicare insurance for their services. Most families find this helpful for planning their finances. The thing is, all hospice care under Medicare includes the same basic benefits. This covers medications, medical equipment, and visits from nurses or aides. But each agency has its own culture and approach. You should talk to them about how they handle after-hours calls. Ask them about their volunteer programs too. Understanding their specific style helps you feel more confident in your choice. It is about finding the right fit for your family's unique needs.

Quality Insights

Heart to Heart Hospice of Lansing holds a strong 4.5/5 overall rating from CMS. They also earned a 4.5/5 rating for their quality of care. Their patient satisfaction score is 3/5. These numbers show a high level of clinical skill, though family feedback leaves room for growth.

Understanding Hospice Care in East Lansing

Hospice is not a place you go to give up. It is a way to get extra help where you live. In East Lansing, many families choose to have care brought right to their own front door. This keeps things comfortable and familiar. The team includes doctors, nurses, social workers, and spiritual counselors. They work together to treat the whole person, not just the illness. And they support the family caregivers, too. It is a team effort. Many people think hospice is only for the very last days of life. That is a common mistake. You can get these services much earlier. In fact, receiving care sooner often leads to better comfort. If you have questions about your specific situation, just reach out to a local provider. They are experts in these transitions. They can help you understand your options clearly.

What to Ask When Choosing a Hospice Provider

Picking a partner for this journey feels heavy. Take a breath. It helps to have a list of questions ready. First, ask how they handle pain management during the night. You need to know someone is available when symptoms flare up. Second, ask how often a nurse will visit your home. Consistency brings peace of mind. Third, ask what kind of support they offer for the family after a loss. Grief support is a vital part of the hospice benefit. Finally, ask if they have experience with your loved one’s specific health needs. Some agencies specialize in certain conditions. Do not feel rushed to decide right away. Take your time. Talk to the staff. See if their answers give you a sense of calm. That intuition is a very important tool.

Preserve Your Family’s Story

Your loved one has a lifetime of memories and wisdom. Capturing these stories now provides a lasting gift for your family to cherish for generations to come.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.