HANDS AND HEARTS HOSPICE CORPORATION
Provider Information
- Address
- 34 WASHINGTON STREET, SUITE 100
WELLESLEY HILLS, MA 02481 - Medicare Certified Since
- April 29, 2024
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HANDS AND HEARTS HOSPICE CORPORATION compares to hospices nationwide.
13 minutes
of nurse care per routine home care day, on average
That is the 59th percentile among hospices nationally. The national median is about 12 minutes.
14
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13 min
Ranks better than about 59% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.9%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life91.4%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits73.1%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care22.2%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months0%
Ranks better than about 97% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care11.1%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$10,994 · 14th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 81.0% of patients or more. Most hospices score above 90 percent.
- Pain screening96.8%
- Pain assessment87.1%
- Breathing difficulty screening98.7%
- Breathing difficulty treatment96.9%
- Treatment preferences discussed96.8%
- Beliefs and values discussed88.6%
- Bowel care for patients on opioids95.3%
- All care steps completed81.0%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia57%
- Other conditions18%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About Hands and Hearts Hospice Corporation
Hands and Hearts Hospice Corporation provides end of life care for patients in Wellesley Hills, Massachusetts. They have been certified by Medicare since April 2024. This agency focuses on comfort and support for families during a difficult time. They work hard to meet federal standards for health and safety. Choosing a local provider allows for faster response times for your loved one. It is a big decision for any family. You want a team that is nearby and ready to help when needs change suddenly. This provider serves the local community from their office on Washington Street. They are a newer addition to the hospice options available in the area. Many families prefer working with a team that has a clear record with government health agencies. This agency offers a path to manage pain and improve daily life at home.
About Hands and Hearts Hospice Corporation
Medicare certification means a provider meets strict rules set by the federal government. These rules cover everything from staff training to how they manage patient pain. Hands and Hearts Hospice Corporation holds a strong standing for their quality of care. The Centers for Medicare and Medicaid Services tracks how well these agencies perform over time. They look at patient surveys and clinical data to build their reports. This information helps you see how a provider compares to others in the state. Accreditation is a sign that an agency goes beyond the basics to prove their worth. It means they volunteer for extra checks by outside experts. These experts look for high standards in every part of the care process. You should look for this extra layer of quality when you compare your local options. It helps ensure the care team is well prepared for any situation that might arise at home.
Quality Performance
What Is Hospice Care Like in Wellesley Hills?
Hospice care in this area focuses on keeping patients comfortable in their own homes. Most care happens where the patient lives. A team of experts visits to help with medical needs and personal comfort. This team usually includes nurses, aides, and social workers. They work together to make sure pain is managed well every single day. The goal is to provide peace and dignity for the person receiving care. Nurses handle the medical side of things. Aides help with daily tasks like bathing or dressing. Social workers offer emotional support to the whole family. They act as a bridge between the doctors and your home. You can expect regular visits from these professionals to ensure safety and comfort. They also provide equipment and medicines needed for care. That is how they keep the patient at home for as long as possible. It is a team effort to make life better.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask tough questions during your first meeting. Start by asking how quickly a nurse can get to your home in an emergency. This is a very common worry for families. Ask how they help manage pain during the night or on weekends. You also want to know how they support family members who are grieving. Ask about the specific team members who will visit your house. Will it be the same people every time? Consistency helps build trust between the patient and the care team. Ask what happens if the patient needs to move to a hospital or a care center. Finally, ask for a clear plan on how they communicate with your primary doctor. Good communication is the key to getting the right care. You deserve to have clear answers before you sign any forms. Take your time to get the information you need for your peace of mind.
Preserve Your Family Stories
Every life has a unique story worth keeping. Use our tools to record memories and preserve your family history for the next generation.
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