HospiceScout

HANDS AND HEARTS HOSPICE CORPORATION

Provider Information

Address
34 WASHINGTON STREET, SUITE 100
WELLESLEY HILLS, MA 02481
Medicare Certified Since
April 29, 2024

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Compassionate Support in Wellesley Hills

Hands and Hearts Hospice Corporation serves the Wellesley Hills community from their office on Washington Street. They focus on comfort, dignity, and quality of life for patients facing a terminal illness. Their team works closely with families to manage pain and provide emotional support during a difficult season. The goal is simple: to help your loved one stay peaceful and supported in their own home or a care facility. It is a big step to reach out for hospice care. But having the right team by your side makes a world of difference. They bring professional medical care and a kind touch to every visit. You do not have to walk this path alone. The team at Hands and Hearts is ready to help you navigate these complex choices with clear, honest answers. Their presence in Wellesley Hills provides a vital resource for neighbors in need of specialized end-of-life care.

About Hands and Hearts Hospice Corporation

This provider has been Medicare certified since April 29, 2024. That is a recent milestone that shows they have met federal health and safety standards. Families should know that Medicare certification means the government checks their care quality and business practices regularly. It is a sign of accountability. Being a newer provider, they are focused on building strong ties within the Wellesley Hills area. What most people do not realize is that all Medicare-certified hospices must follow the same core rules for patient care. This ensures you get a baseline level of support no matter which agency you choose. Hands and Hearts operates out of Suite 100 at 34 Washington Street. You can reach them at (617) 675-1900 to ask questions or set up a meeting. They are here to offer guidance on what hospice really looks like for your specific family situation. It is all about finding the right fit for your loved one.

Quality Ratings

Hands and Hearts Hospice Corporation holds an overall rating of 4 out of 5 stars. They also earned a 4 out of 5 stars for their quality of care. These ratings come from the CMS Hospice Care Index, which measures how well a provider manages patient symptoms and follows best practices. A four-star rating is a strong indicator that they focus on delivering high-quality care to their patients.

Understanding Hospice Care in Wellesley Hills

Hospice is not about giving up. It is about choosing a different kind of care that puts comfort first. In Wellesley Hills, families have access to several hospice options, but the choice is very personal. You want a team that responds quickly when things change. The local landscape for care is quite robust, with many providers working to support our aging population. Most hospices provide a team including nurses, doctors, social workers, and spiritual counselors. They work together to address pain, but also to support the emotional needs of the whole family. That said, not every agency feels the same. Some are smaller, local teams like Hands and Hearts, while others are part of larger networks. You should look for someone who listens to your family's specific wishes. The right choice is the one that makes you feel heard, understood, and supported as you navigate these final months together.

What to Ask When Choosing a Hospice Provider

Picking a hospice team is a heavy task. Start by asking these questions to get a clear picture of how they operate. First, ask: "How quickly can a nurse get to our home if there is an emergency at night or on the weekend?" You need to know that help is available around the clock. Second, ask: "How does your team handle pain and other symptoms like anxiety?" You want to hear a clear plan for keeping your loved one calm and comfortable. Third, ask: "Can you tell me about the volunteers or support staff who will visit?" It is helpful to know who is coming into your home. And finally, ask: "How do you support the family after the patient passes away?" Many hospices offer grief counseling for months after the loss. These questions will help you see if a provider is a good match for your values and needs.

Preserving Your Family's Story

The stories, memories, and wisdom of your loved one are a precious gift. Taking time to record these moments can bring comfort to your whole family during this transition. We offer resources to help you save these stories for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.