SERENITY HOSPICE, LLC
Provider Information
- Address
- 153 CORDAVILLE ROAD, SUITE 120
SOUTHBOROUGH, MA 01772 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 23, 2009
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 7 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 2 |
18
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Care in Southborough
Serenity Hospice, LLC provides comfort-focused care to families in Southborough, Massachusetts. Based out of their office on Cordaville Road in Middlesex County, they support patients facing life-limiting illnesses. Their team focuses on managing pain and improving daily quality of life. This means they help with physical needs, but they also offer emotional and spiritual support. It is a holistic approach to care. When a loved one needs extra help at home, this team steps in to provide comfort. They understand the local community and the specific needs of families in the area. Choosing the right hospice is a big decision for any family. Having a local provider like Serenity Hospice nearby can offer peace of mind during a difficult season. They focus on dignity and comfort above all else.
About SERENITY HOSPICE, LLC
Serenity Hospice, LLC operates as a for-profit provider. They have been Medicare certified since August 23, 2009. That is over 15 years of experience serving the community. What does this mean for your family? It means they have met federal standards for a long time. For-profit status simply describes how the organization is set up. It does not change the core mission of hospice care. Their main goal remains the same: keeping patients comfortable at home. They work closely with doctors to ensure the care plan is just right. You should know that all Medicare-certified hospices must follow strict rules. These rules protect patient rights and care quality. The thing is, every agency has a different personality. You should talk to them directly to see if their team feels like the right fit for your loved one's specific needs.
Quality Care Rating
Understanding Hospice Care in SOUTHBOROUGH
Hospice care in Middlesex County is designed to surround the patient with a team of experts. This team usually includes nurses, aides, social workers, and chaplains. They visit the home to check on the patient and support the family. The main goal is to stop hospital trips and focus on time spent together. Many people think hospice is only for the very last days of life. That is a common misunderstanding. Actually, patients can benefit from hospice services for months. The earlier a family starts, the more support they receive. This includes help with medicine, equipment, and emotional guidance. It is about making every day count. And it is about giving family members a chance to just be family again. You do not have to walk this path alone. There is a whole team waiting to help you through it.
What to Ask When Choosing a Hospice Provider
Choosing a provider feels overwhelming, but asking the right questions can clarify things. First, ask how quickly their team can get to your home in an emergency. You want to know they are available day and night. Second, ask how they handle pain management and symptoms. A good hospice team should have a clear plan for keeping your loved one comfortable. Third, ask how they support family caregivers. It is hard work, and you need to know you are not forgotten. Finally, ask about their experience with your loved one's specific condition. Every situation is different, and you deserve a team that understands those details. Do not be afraid to ask for clarity. These professionals are there to serve you. If a question feels important, it is important. Take your time to get the answers you need before making a final choice.
Preserve Your Family's Story
Your loved one's life is full of wisdom and memories that deserve to be kept safe. We can help you capture those precious stories for future generations to cherish.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
How to Spot a Trustworthy Hospice in 2026
A federal fraud crackdown froze new hospice enrollments in 2026. Here's how to verify a hospice is legitimate, Medicare-certified, and safe to trust.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.