HospiceScout

CARING HOSPICE SERVICES OF MASSACHUSETTS LLC

OtherJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
11 VANDERBILT AVENUE, SUITE 250
NORWOOD, MA 02062
Ownership Type
Other
Medicare Certified Since
October 21, 2020

Are you this hospice's administrator? Update your information

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for CARING HOSPICE SERVICES OF MASSACHUSETTS LLC
RoleStaff Count
Registered Nurses (RN)4
Physicians1

12

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what CARING HOSPICE SERVICES OF MASSACHUSETTS LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
General inpatient care (for pain or symptoms that cannot be managed elsewhere)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how CARING HOSPICE SERVICES OF MASSACHUSETTS LLC compares to hospices nationwide.

12.1 minutes

of nurse care per routine home care day, on average

That is the 48th percentile among hospices nationally. The national median is about 12 minutes.

36

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12.1 min

    Ranks better than about 48% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends5%

    Ranks better than about 15% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life98.3%

    Ranks better than about 88% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits63.3%

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care4.3%

    Ranks better than about 65% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months56.5%

    Ranks better than about 10% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care4.3%

    Ranks better than about 65% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$25,213 · 82nd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 78.6% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment98.5%
  • Treatment preferences discussed99.3%
  • Beliefs and values discussed97.3%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life78.6%
  • All care steps completed96.6%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer11%
  • Dementia54%
  • Heart and circulatory disease16%
  • Other conditions13%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Supportive Care in Norwood

Caring Hospice Services of Massachusetts LLC provides comfort-focused care for patients in Norwood and the surrounding area. Their team works to improve quality of life when a loved one faces a life-limiting illness. They offer medical, emotional, and spiritual support to both the patient and their loved ones. The goal is simple: to help families focus on spending meaningful time together. This team operates out of their office on Vanderbilt Avenue to serve the local community. It is a big decision to bring hospice into your home. That is why they focus on personalized care plans that meet your family where you are. Whether you need help managing symptoms or just need a listening ear, they are ready to help. Having this kind of support nearby makes a world of difference during a tough time.

About Caring Hospice Services of Massachusetts LLC

This provider has been Medicare-certified since October 21, 2020. That means they meet the federal standards required to provide hospice care. As an organization under 'Other' ownership, they operate independently within the Massachusetts healthcare landscape. What does this mean for your family? It means they have passed rigorous federal reviews to ensure they provide safe and effective care. They have been active in the Norwood area for several years now. That is a solid track record for a hospice team. Families should know that Medicare certification is not just a badge. It is a promise that the provider follows specific rules to keep patients safe. You can feel confident knowing they have met these national quality standards. They are focused on keeping their care consistent and reliable for every person they serve in Suffolk County.

High Quality Ratings

Caring Hospice Services of Massachusetts LLC holds a 4.5 out of 5-star overall rating from Medicare. They also earned a 4.5 out of 5-star rating for their quality of care. This score comes from the CMS Hospice Care Index, which measures how well a provider manages patient symptoms and follows best practices.

Understanding Hospice Care in Norwood

Hospice is about living well for as long as possible. Many people think it is only for the very last days of life. But that is not true at all. The best results happen when a family chooses hospice early. It gives the team more time to build trust and manage pain effectively. In Norwood, you have access to a network of providers who understand the local medical system. This helps with getting equipment or medications delivered to your home quickly. The thing is, hospice is a team sport. It includes nurses, aides, social workers, and chaplains. They all work together to support your family's unique needs. You are not just getting a nurse for a visit. You are getting a full support system designed to take the pressure off your shoulders. It is a way to reclaim your time with the person you love.

What to Ask When Choosing a Hospice Provider

Choosing the right hospice team is a personal process. You should always feel comfortable asking questions before you sign any paperwork. First, ask how quickly a nurse can get to your home if an emergency happens at night or on a weekend. Reliability is key. Second, ask how they handle pain management and if they have a specific approach for your loved one's condition. You need to know their plan is solid. Third, ask how they support the family emotionally. Do they have volunteers or counselors who can help you cope? And finally, ask how they handle transitions if the patient's needs change suddenly. The right provider will be happy to answer these questions clearly. If they seem rushed or annoyed, that is a red flag. You deserve a team that listens and cares about your peace of mind.

Preserve Your Family Stories

Your family history is a treasure. During this time, it is special to capture the memories and wisdom that define your loved one's life. We can help you document these important stories for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.