COMPASSUS - SOUTHERN MASSACHUSETTS
Provider Information
NORTH ANDOVER, MA 01845
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Compassus - Southern Massachusetts
Compassus - Southern Massachusetts serves the North Andover area from their office on Turnpike Street. They offer end-of-life care for families in Essex County. The team focuses on comfort and support when a cure is no longer the goal. Finding the right partner for this journey is a big decision. This group has provided hospice services to the community since April 2002. They aim to help patients live their final days with peace and dignity. That is their main mission. Hospice is about more than just medicine. It is about honoring the person behind the diagnosis every single day.
About Compassus - Southern Massachusetts
Compassus operates as a for-profit hospice provider. Being Medicare-certified since 2002 shows they have a long history of meeting federal standards. Federal rules require regular checks on care quality and safety. You might wonder what for-profit status means for your family. It simply means the provider is a private business. They still must follow the same strict Medicare rules as non-profit groups. The thing is, all certified hospices must provide basic services like nursing, social work, and grief support. This provider has been part of the North Andover landscape for over two decades. They understand the local healthcare system well. When you call them at (978) 777-8222, you are reaching a team with years of experience navigating complex medical needs. Their longevity in the region speaks to their ability to adapt to changing care requirements over time.
Quality Performance Summary
Understanding Hospice Care in North Andover
Hospice care in Massachusetts is designed to wrap around the patient and their loved ones. In a town like North Andover, you have access to various resources that make home-based care possible. Most people think hospice happens only in a hospital. The truth is that most care happens right where the patient lives. This could be a private home or an assisted living facility. The goal is to manage pain and control symptoms so the patient can focus on what matters most. That said, choosing a provider is a personal choice. You should look for a team that matches your family’s values and communication style. Every provider has a different personality. Taking the time to talk with their staff can help you feel more at ease. It is a big step, but you do not have to walk it alone.
What to Ask When Choosing a Hospice Provider
Talking to a hospice team can feel overwhelming. Start by asking clear questions to get the answers you need. First, ask how quickly they can respond to an urgent call in the middle of the night. You want to know that help is just a phone call away. Second, ask how they support the family after a loss. Grief support is a key part of the Medicare benefit. Third, ask about their experience with your specific health needs. Some teams are better at handling certain conditions than others. Lastly, ask how often a nurse will visit your home. You deserve to know the plan for care. Do not be afraid to speak up. These answers will help you decide if they are the right fit for your loved one.
Preserve Your Family’s Story
Your family history is a beautiful, irreplaceable treasure. Take this time to capture the memories, stories, and wisdom of your loved ones before they fade away.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.