HospiceScout

TUFTS MEDICINE CARE AT HOME

Provider Information

Address
847 ROGERS STREET, SUITE 201
LOWELL, MA 01852
Ownership Type
Non-Profit
Medicare Certified Since
September 25, 1985

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Tufts Medicine Care at Home in Lowell

Tufts Medicine Care at Home provides hospice and end-of-life support for patients in Lowell, Massachusetts. Their team works out of their office on Rogers Street to serve the surrounding Essex County community. They focus on comfort, dignity, and specialized medical care for those facing a life-limiting illness. Choosing a provider in your own backyard often makes a big difference for families. It means the team knows the local area well and can reach you quickly when you need them most. That local connection matters during hard times. They offer a range of services meant to keep patients comfortable at home rather than in a hospital setting. Their goal is to manage pain while supporting the emotional needs of everyone involved. It is about making the most of every day together.

About Tufts Medicine Care at Home

This agency operates as a non-profit organization. That is a vital detail for many families to consider. Non-profits often reinvest their funds directly back into patient care and community programs. They have been Medicare-certified since September 25, 1985. That is nearly four decades of experience serving the public. Longevity like that suggests a steady commitment to established care standards. The thing is, experience does not just mean they have been around for a long time. It means they have navigated countless changes in healthcare regulations and kept their doors open through it all. When you choose a long-standing non-profit, you are choosing a provider with deep roots. They have seen it all, and they have the systems in place to handle complex family needs. It provides a sense of security when you are making these heavy decisions.

Quality Performance Snapshot

Tufts Medicine Care at Home holds a perfect 5/5 star overall rating from Medicare. They also earned a 5/5 rating for their actual quality of care. Their patient satisfaction score sits at 3/5 stars. This means they are top-tier in medical care, but there may be room for improvement in how they communicate with families.

Understanding Hospice Care in Lowell

Lowell has several options for end-of-life care, but not all are the same. Hospice is not a place you go. It is a philosophy of care that comes to you. Whether you are living in a private home or a care facility, the hospice team travels to your location. In Essex County, families often look for providers that can respond to emergencies at all hours of the day. The best agencies have nurses on call 24/7 to answer your urgent questions. You should never feel like you are doing this alone. A good provider will act as a partner, helping you manage symptoms and navigate the emotional path ahead. It is important to find someone who fits your family’s specific values. Take your time to find the right match for your loved one.

What to Ask When Choosing a Hospice Provider

Do not be afraid to ask tough questions during your first meeting. You are the customer here, and you deserve clear answers. Start by asking how quickly a nurse can get to your home if an emergency happens at night. That is the most common stressor for families. Next, ask how they handle pain management and if they have a specific philosophy on comfort. You might also want to know how they support the family after a loss. Many agencies offer bereavement counseling for months following a death. Finally, ask about their staff turnover. High turnover can mean less consistency for your loved one. You want a team that stays the same throughout the journey. Trust your gut feeling when you talk to them. It usually tells you everything you need to know.

Capture Your Family's History

Your loved one has a lifetime of stories that deserve to be remembered. We can help you record these memories so they are never lost.

Preserve Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.