HARBORSIDE HOSPICE OF MASSACHUSETTS, LLC
Provider Information
- Address
- 241 WINTER STREET, SUITE 201, P O BOX 930
HAVERHILL, MA 01831 - Ownership Type
- Other
- Medicare Certified Since
- January 29, 2018
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 11 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 0 |
29
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HARBORSIDE HOSPICE OF MASSACHUSETTS, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HARBORSIDE HOSPICE OF MASSACHUSETTS, LLC compares to hospices nationwide.
11 minutes
of nurse care per routine home care day, on average
That is the 35th percentile among hospices nationally. The national median is about 12 minutes.
40
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11 min
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.7%
Ranks better than about 59% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life90.2%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits79.7%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.1%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months50%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4.5%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice4.5%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$13,530 · 26th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 61.4% of patients or more. Most hospices score above 90 percent.
- Pain screening99.6%
- Pain assessment98.7%
- Breathing difficulty screening97.5%
- Breathing difficulty treatment97%
- Treatment preferences discussed94.6%
- Beliefs and values discussed90%
- Bowel care for patients on opioids98%
- Visits in the last days of life61.4%
- All care steps completed84.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer8%
- Dementia38%
- Heart and circulatory disease11%
- Lung and respiratory disease6%
- Stroke20%
- Other conditions19%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Supportive Care in Haverhill
Harborside Hospice of Massachusetts provides end-of-life care for patients and their families in Haverhill, Massachusetts. They focus on comfort, pain management, and emotional support during a difficult time. The team works to ensure that patients can spend their final days in the place they call home. Choosing the right hospice is a deeply personal decision. This provider has been serving the local community since early 2018. They offer specialized care plans tailored to meet the specific needs of each person they serve. It is all about dignity and peace for the patient. The staff understands that this journey is unique for every family. Their goal is to provide a soft place to land when life gets hard. By focusing on quality of life, they help families cherish the time they have left together. That is the true heart of hospice care.
About Harborside Hospice of Massachusetts, LLC
Harborside Hospice of Massachusetts is a Medicare-certified provider located in Essex County. They earned their certification on January 29, 2018. Being Medicare-certified means they must follow strict federal rules to ensure high standards of care for all patients. They are organized as an "Other" ownership type. This detail might seem small, but it is good to know who runs the programs you choose. The thing is, all certified hospices must provide the same basic services. These include nursing care, medical equipment, and help with daily living tasks. You should feel free to ask them about their specific team structure. Do they have volunteers? How often does a nurse visit? These are questions that help you understand their daily rhythm. Knowing the history and structure of a provider helps you feel more confident in your choice. It is about finding a group that fits your family's values.
Understanding Hospice Care in Haverhill
Hospice care in Haverhill is designed to support both the patient and their loved ones. It is not just about the medical side of things. It is about the whole person. The team includes doctors, nurses, social workers, and chaplains who work together. They focus on managing pain and other symptoms so the patient can stay alert and comfortable. And the best part? Hospice services are covered by Medicare for those who qualify. This means you do not have to worry about the cost of care when you should be focusing on your family. Many people think hospice is only for the very last days of life. That is a common mistake. You can get help much sooner than most people think. Getting started early allows the team to build a real relationship with you. It makes a big difference when the team knows your family's history and preferences.
What to Ask When Choosing a Hospice Provider
Choosing a hospice is a big step. You want to ask the right questions to make sure you find the right fit. Start by asking how quickly a nurse can get to your home in an emergency. You also want to know who will be on your primary care team. Will you see the same nurse every week? Consistency helps build trust. Ask them how they handle pain management during the night or on weekends. That is a big deal for peace of mind. You should also ask how they support family members with grief counseling. Do they offer visits after the patient passes away? It is okay to ask about their experience with specific illnesses or conditions. A good provider will be happy to answer all your questions. They should never make you feel rushed or pressured to sign anything. Take your time to find the right support for your family.
Other Hospice Providers Nearby
OLD COLONY HOSPICE, INC
JHC HOSPICE
BROCKTON VISITING NURSE ASSOCIATION
LEGACY LIFECARE HOME HEALTH AND HOSPICE CARE- WEST
BAYSTATE HOSPICE
LONGWOOD HOSPICE
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