HospiceScout

LEGACY LIFECARE HOSPICE AND PALLIATIVE CARE

Non-ProfitFreestanding Hospice

Provider Information

Address
123 CAPTAIN'S ROW
CHELSEA, MA 02150
Ownership Type
Non-Profit
Medicare Certified Since
August 22, 2008

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for LEGACY LIFECARE HOSPICE AND PALLIATIVE CARE
RoleStaff Count
Registered Nurses (RN)5
Physicians1

13

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what LEGACY LIFECARE HOSPICE AND PALLIATIVE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how LEGACY LIFECARE HOSPICE AND PALLIATIVE CARE compares to hospices nationwide.

6.3 minutes

of nurse care per routine home care day, on average

That is the 3rd percentile among hospices nationally. The national median is about 12 minutes.

33

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day6.3 min

    Ranks better than about 3% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends4.6%

    Ranks better than about 12% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life70.8%

    Ranks better than about 8% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits93.9%

    Ranks better than about 3% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care6.5%

    Ranks better than about 49% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months48.4%

    Ranks better than about 21% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care6.5%

    Ranks better than about 54% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$19,724 · 59th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 28.6% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment97.4%
  • Treatment preferences discussed100%
  • Beliefs and values discussed98.0%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life28.6%
  • All care steps completed92.9%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer14%
  • Dementia23%
  • Heart and circulatory disease16%
  • Other conditions40%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

Legacy Lifecare Hospice and Palliative Care

Legacy Lifecare Hospice and Palliative Care serves patients in Chelsea, Massachusetts. This provider offers end of life support and comfort services. They have held Medicare certification since August 2008. Their team works to meet the needs of those facing a serious illness. They provide care at 123 Captain's Row in the Suffolk County area. Choosing the right provider is a major decision for your family. This organization operates as a non-profit entity. Being a non-profit often means that any extra funds go back into patient care programs. They focus on maintaining quality standards for the community. You should look at their specific service area to see if they cover your home. Their team is ready to help you understand your care options today.

About Legacy Lifecare Hospice and Palliative Care

This provider operates as a freestanding hospice in Chelsea. They have served the area for over fifteen years. Medicare certification shows they follow federal rules for safety and care. They employ thirteen people to handle daily operations. This staff includes five registered nurses and one physician. That is a solid base for a local team. Being a non-profit group is a specific choice in how they run their business. They put their mission first. Families should know that these ratings reflect their performance on federal measures. These scores track how well they manage pain and help patients at home. They do not have a private owner looking for profit. This structure can lead to a different focus on your loved one. Ask them how their non-profit status impacts your daily care routine. It is a good way to learn about their values.

Quality Performance

This provider holds solid quality marks based on federal data. Their performance on the Hospice Care Index shows they meet expected standards for patient care and service delivery.

What Is Hospice Care Like in Chelsea?

Hospice care in Chelsea focuses on comfort and quality of life. The team visits you wherever you call home. They provide medical, emotional, and spiritual help for families. This provider maintains a team of thirteen staff members to manage these needs. With five registered nurses on the team, they can provide frequent check ins. They also have a physician on staff to oversee medical plans. Most care happens in your own home setting. They work with your family to keep your loved one comfortable and peaceful. The nurses handle medication and symptom relief. This helps you spend more time together without worry. Local care teams know the area well. They can often get to your home quickly when you need them. They act as a support system during this time. You can count on them for regular visits and guidance.

What to Ask When Choosing a Hospice Provider

You should feel confident before you sign any paperwork. Start by asking how many visits a nurse will make each week. Ask who you should call if a problem happens at night. It is smart to learn about their response times for emergencies. Ask how they help family members cope with grief. You might also want to know how they handle pain medicine. Ask if they have experience with your loved one's specific diagnosis. Good providers will answer these questions with clear details. They should want you to feel at ease with your choice. Take your time to interview a few providers if you feel unsure. Your peace of mind matters most during this transition. Get the answers you need to feel ready to begin care.

Preserve Your Family Stories

Capture the life stories and memories of your loved ones while you still have the chance. It is a gift for future generations.

Start Preserving

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.