HospiceScout

COMMUNITY HEALTH & COUNSELING SERVICES

Provider Information

Address
42 CEDAR STREET
BANGOR, ME 04401
Ownership Type
Other
Medicare Certified Since
July 17, 1997

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Supportive Care in Bangor

Community Health & Counseling Services provides hospice care for residents in Bangor, Maine. They focus on comfort, dignity, and quality of life for patients facing a life-limiting illness. Their team serves the Penobscot County area from their office on Cedar Street. Getting the right support during this time is vital for families. This provider works to ensure that every patient feels heard and respected. Their goal is to manage pain while supporting the emotional needs of those they serve. Choosing a local team means your loved one gets care from people who know the community well. That matters when you need a quick response or a friendly face. They have been helping families in this region for many years. It is a big step to seek hospice, but you do not have to walk this path alone.

About Community Health & Counseling Services

This provider has been Medicare-certified since July 1997. That is over 25 years of experience in the hospice field. They operate under an 'Other' ownership structure, which is common for many community-based health organizations. What does this mean for your family? It means they have a long track record of meeting federal standards. They must follow strict rules to keep their certification active. The thing is, not all providers have this much history. When you look for a partner in care, longevity shows they know how to handle tough situations. They are located right at 42 Cedar Street in Bangor. You can reach their office directly at (207) 947-0366 if you have questions. They are ready to explain their specific services and how they might fit your current situation. It is always wise to call and talk through your needs with a staff member.

High Quality Standards

Community Health & Counseling Services holds a strong 4.5/5 star overall rating from Medicare. They also earned a perfect 5/5 score on patient satisfaction surveys. This means the people they serve feel truly supported and heard. Their care quality rating is also 4.5/5, showing they meet high clinical standards.

Understanding Hospice Care in Bangor

Hospice is a special type of care. It is not about giving up. Instead, it is about making the most of the time you have left. In Bangor, families can pick from a few different providers to find the right match. Most hospice care happens right where the patient lives. That could be a private home, an assisted living facility, or a nursing home. The team visits regularly to check on pain and other symptoms. They also help with equipment and supplies. But they do more than just medical tasks. They offer emotional support to the whole family. And that is a big deal when things feel heavy. You deserve a team that listens to your concerns. Take your time to learn what options exist in the Penobscot County area. Finding the right fit brings peace of mind to everyone involved in the care process.

What to Ask When Choosing a Hospice Provider

It is normal to feel overwhelmed when picking a hospice team. Here are a few questions that can help you get clear answers. First, ask how quickly they can respond to a call in the middle of the night. You want to know they will be there when you need them most. Second, ask what their team looks like. Do they have nurses, social workers, and chaplains? Most good programs have all three. Third, ask how they handle pain management and comfort. You want to know they have a plan for bad days. Finally, ask if they have experience with your loved one's specific illness. Some teams have extra training for certain conditions. Don't be afraid to ask these questions during a visit. A good provider will be happy to answer them clearly. They want you to feel confident in your choice.

Keep Your Family Stories Alive

This time is difficult, but it is also a chance to hold onto the memories that matter most. Start saving your family stories today so they can be shared for generations to come.

Preserve Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.